How does Firecrawl help my AI chatbot access real-time information?

Firecrawl runs before retrieval, turning your docs, help centers, and product sites into clean markdown or JSON with URLs attached. Your chatbot or AI search stack then uses that output as the source for embeddings, retrieval, and context windows instead of raw HTML or manual uploads.

What types of knowledge bases work best with Firecrawl?

Firecrawl works especially well with documentation portals, help centers, FAQs, status pages, and product sites—anywhere your source-of-truth content lives on the web. You choose which domains and paths to crawl based on what each assistant should know.

Can I control which pages each assistant or workspace can access?

Yes. You scope Firecrawl jobs by domain, path, or custom rules per workspace or customer. That way, multi-tenant platforms can keep each AI assistant grounded only in the content it is allowed to reference.

How often should I refresh my AI chatbot knowledge base with Firecrawl?

Most teams schedule daily or weekly crawls for core docs and help centers, plus on-demand crawls around major launches. Firecrawl supports both scheduled jobs and real-time calls for urgent updates.

How do I prevent my chatbot from hallucinating outdated information?

By constraining retrieval to Firecrawl-collected content with clear URLs, headings, and timestamps, you make it explicit what the model should trust. You can also surface citations in the UI so users see exactly which pages each answer comes from.

Introducing /agent. Gather web data with just a prompt. Try it now →

                                                                                                                                                 
                                                                                                                                                 
                                                                                                                                                 
                                                                                                                                                 
                                                                                                                                                 
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2 Months Free — Annually

AI Agents &
Knowledge Bases

Stop hand-uploading knowledge bases.
Crawl and extract docs, help centers, and product sites with Firecrawl.

Used by over 500,000 developers

Trusted by 5000+
companies of all sizes

10x

faster knowledge base setup

99.9%

content accuracy vs manual uploads

24/7

automatic refresh schedules

Perfect for

Customer support chatbots

Deflect tickets with grounded answers from your docs, FAQs, and troubleshooting guides, with citations back to source pages.

AI agent builders

Keep agents synced with the latest product docs, help center updates, and changelogs without manual exports or brittle scrapers.

Sales and solutions assistants

Answer product and pricing questions accurately using up to date public pages and integration docs, not stale PDFs.

Internal enablement copilots

Power employee facing assistants with scoped knowledge bases so teams only access the content they are allowed to use.

[ 01 / 03 ]

Use Cases

AI Assistant

withFirecrawl

Real-time·Updated 2 min ago

How it works

Crawl your content sources

Crawl docs, help centers, and product sites into structured markdown or JSON. Your AI assistants start from the same source-of-truth content your customers see.

Crawl endpoint

Extract with rich metadata

Attach URLs, section titles, and metadata to every chunk so chatbots can show citations and 'read more' links instead of opaque answers support teams can't audit.

Extract endpoint

Schedule automatic refreshes

Schedule Firecrawl crawls for customer-facing sites so AI chatbots and RAG knowledge bases refresh automatically before launches, campaigns, or support spikes.

Scheduling guide

Scope content by tenant

Scope Firecrawl jobs by domain and path per workspace or tenant so each AI assistant only loads the content it is allowed to use.

Feed into your RAG stack

Feed Firecrawl output directly into your RAG pipelines, vector stores, or AI search stack so assistants answer long-tail questions from product documentation.

RAG tutorial

Discover new content

Combine Firecrawl search and crawl jobs so you can discover new relevant pages over time and close knowledge gaps in your AI chat knowledge base.

Search API

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What Our Customers Say

Community

People love
building with Firecrawl

Discover why developers choose Firecrawl every day.

Morgan Linton@morganlinton"If you're coding with AI, and haven't discovered @firecrawl yet, prepare to have your mind blown 🤯"

Chris DeWeese@chrisdeweese_"Started using @firecrawl for a project, I wish I used this sooner."

Alex Reibman@AlexReibman"Moved our internal agent's web scraping tool from Apify to Firecrawl because it benchmarked 50x faster with AgentOps."

Tom - Morpho@TomReppelin"I found gold today. Thank you @firecrawl"

Morgan Linton@morganlinton"If you're coding with AI, and haven't discovered @firecrawl yet, prepare to have your mind blown 🤯"

Chris DeWeese@chrisdeweese_"Started using @firecrawl for a project, I wish I used this sooner."

Alex Reibman@AlexReibman"Moved our internal agent's web scraping tool from Apify to Firecrawl because it benchmarked 50x faster with AgentOps."

Tom - Morpho@TomReppelin"I found gold today. Thank you @firecrawl"

Bardia@thepericulum"The Firecrawl team ships. I wanted types for their node SDK, and less than an hour later, I got them."

Matt Busigin@mbusigin"Firecrawl is dope. Congrats guys 👏"

Sumanth@Sumanth_077"Web scraping will never be the same!

Firecrawl is an open-source framework that takes a URL, crawls it, and conver..."

Steven Tey@steventey"Open-source Clay alternative just dropped

Upload a CSV of emails and..."

Bardia@thepericulum"The Firecrawl team ships. I wanted types for their node SDK, and less than an hour later, I got them."

Matt Busigin@mbusigin"Firecrawl is dope. Congrats guys 👏"

Sumanth@Sumanth_077"Web scraping will never be the same!

Firecrawl is an open-source framework that takes a URL, crawls it, and conver..."

Steven Tey@steventey"Open-source Clay alternative just dropped

Upload a CSV of emails and..."

How Firecrawl compares to alternatives

Feature	Firecrawl	Manual CSV uploads	Browser extensions	Generic scrapers
Structured markdown output
Automatic scheduling & refresh
JavaScript rendering
URL metadata preserved
Multi-tenant scoping
API-first integration
Built-in rate limiting & retries
No manual intervention required

Customer Stories

Answer HQ

How Answer HQ Powers AI Customer Support with Firecrawl

Discover how Answer HQ uses Firecrawl to help small businesses import their website data and build intelligent support assistants.

Botpress

How Botpress Enhances Knowledge Base Creation with Firecrawl

Discover how Botpress uses Firecrawl to streamline knowledge base population and improve user experience.

Stack AI

How Stack AI Uses Firecrawl to Power AI Agents

Discover how Stack AI leverages Firecrawl to seamlessly feed agentic AI workflows with high-quality web data.

Tutorials & Guides

Building an Intelligent Code Documentation RAG Assistant with DeepSeek and Firecrawl

A guide to building a documentation assistant that uses DeepSeek and RAG to intelligently answer questions about any documentation website.

Read tutorial →

Best Chunking Strategies for RAG in 2025

Compare six chunking strategies for RAG systems using real benchmark data with practical LangChain and LlamaIndex code examples.

Read tutorial →

10 AI Projects You Can Build with Firecrawl Now

Discover 10 practical AI projects you can build with Firecrawl, from chatbots to data enrichment tools.

Read tutorial →

FAQ

Frequently
asked questions

Everything you need to know about this use case.

General

Technical

Integration

Why Firecrawl?

[ 03 / 03 ]

Pricing

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Get started

Ready to power your AI assistants?

Start building intelligent chatbots with real-time web data today.

FOOTER

The easiest way to extract
data from the web

                                                                                                                                                 
                                                                                                                                                 
                                                                                                                                                 
                                                                                                                                                 
                                                                                                                                                 
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