---
type: "firecrawl-provider"
description: "Apple Support knowledge base (support.apple.com): article search, support articles and official tech-spec pages, the Manuals, Specs and Downloads directory per product, and Apple's published out-of-warranty and AppleCare+ repair price estimates."
use_when: "Apple Support knowledge base (support.apple.com): article search, support articles and official tech-spec pages, the Manuals, Specs and Downloads directory per product, and Apple's published out-of-warranty and AppleCare+ repair price estimates."
categories: "Company"
capabilities: 7
credits_per_call: 5
---
# Apple Support on Firecrawl Alexandria

Apple Support knowledge base (support.apple.com): article search, support articles and official tech-spec pages, the Manuals, Specs and Downloads directory per product, and Apple's published out-of-warranty and AppleCare+ repair price estimates.

- Categories: Company
- Category index: [Company category](https://firecrawl.dev/alexandria/agents/categories/company)
- Provider key: `support-apple-com`
- Access: Firecrawl credits
- Cost: 5 credits per call

## More

- [Human guide](https://firecrawl.dev/app/alexandria/support-apple-com)
- [OpenAPI spec](https://firecrawl.dev/alexandria/agents/providers/support-apple-com/openapi.json)

## Capabilities

- [Article](https://firecrawl.dev/alexandria/agents/providers/support-apple-com/support/article): One Apple Support article page (support articles, tech specs, repair manuals, service pages) as ordered content blocks: headings, paragraphs, lists, notes and images, plus the article's inline metadata (content type, publish date, version, product list).
- [Docs products](https://firecrawl.dev/alexandria/agents/providers/support-apple-com/support/docs_products): Products listed under one category of Apple's Manuals, Specs and Downloads directory (support.apple.com/{locale}/docs/{category}), grouped as the site tabs them (models, accessories, OS).
- [Product docs](https://firecrawl.dev/alexandria/agents/providers/support-apple-com/support/product_docs): One product's page in Apple's Manuals, Specs and Downloads directory: name, year introduced, tech-specs article, and its documents (user guide, repair manual, info PDF) and downloads.
- [Repair pricing](https://firecrawl.dev/alexandria/agents/providers/support-apple-com/support/repair_pricing): Apple's published repair price estimates for one product family (iphone, ipad, watch, airpods, apple-tv, homepod, displays, beats, ipod): every model with its service prices, out-of-warranty (OOW) or with AppleCare+ (AC+), in the locale's currency as the site formats it. Two requests: the /{product}/repair page for the family's pricing tag, then the ols pricing-estimate JSON.
- [Search](https://firecrawl.dev/alexandria/agents/providers/support-apple-com/support/search): Search the Apple Support knowledge base (articles, user-guide pages and community threads) through the site's own kb/index JSON endpoint. One page of up to 15 results; the site caps pagination at 5 pages.
- [Suggest](https://firecrawl.dev/alexandria/agents/providers/support-apple-com/support/suggest): Search-box autocomplete for Apple Support: suggested queries and quick links for a prefix, from www.apple.com/search-services.
- [Tech specs](https://firecrawl.dev/alexandria/agents/providers/support-apple-com/support/tech_specs): An Apple tech-specs page (content type SP, e.g. 'iPhone 18 Pro - Tech Specs') parsed into labelled spec sections with footnotes. Optional section filter.

## 1. Choose this provider when

Apple Support knowledge base (support.apple.com): article search, support articles and official tech-spec pages, the Manuals, Specs and Downloads directory per product, and Apple's published out-of-warranty and AppleCare+ repair price estimates.

## 2. Minimal request

Call `POST https://api.firecrawl.dev/v2/scrape` with `{ alexandria: { provider, capability, options } }`. For a batch, send `{ alexandria: [...] }` with up to 10 calls.

```json
{
  "provider": "support-apple-com",
  "capability": "support/article",
  "options": {
    "article_id": "102574"
  }
}
```

## 3. Add provider options

Use only the options needed for the task:

- `article_id` (string): Numeric article id (102574) or legacy HT id (HT201296). Either this or `url`. Pattern: ^(HT)?[0-9]{4,12}$. Example: `<article_id>`
- `locale` (string): Locale path prefix (en-us, en-gb, de-de, ja-jp, ...). Pattern: ^[a-z]{2,3}-[a-z]{2}$. Example: `en-us`
- `url` (string): A support.apple.com article URL such as https://support.apple.com/en-us/102574; the locale and id are taken from the path. Example: `<url>`

## 4. Request through your preferred interface

### JavaScript

```javascript
const result = await firecrawl.scrape({
  alexandria: {
    provider: "support-apple-com",
    capability: "support/article",
    options: {
      article_id: "102574",
    },
  },
});
```

### Python

```python
result = firecrawl.scrape_alexandria({
  "provider": "support-apple-com",
  "capability": "support/article",
  "options": {
    "article_id": "102574"
  }
})
```

### cURL

```sh
curl https://api.firecrawl.dev/v2/scrape \
  -H "Authorization: Bearer $FIRECRAWL_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "alexandria": {
    "provider": "support-apple-com",
    "capability": "support/article",
    "options": {
      "article_id": "102574"
    }
  }
}'
```

### CLI

```sh
firecrawl scrape 'support-apple-com/support/article' \
  --options '{"article_id":"102574"}'
```


### MCP

Call the FCX MCP retrieve tool with this object:

```json
{
  "provider": "support-apple-com",
  "capability": "support/article",
  "options": {
    "article_id": "102574"
  }
}
```

Ask for only the returned fields needed by the task.

## 5. Full request shape

```json
{
  "provider": "support-apple-com",
  "capability": "support/article",
  "options": {
    "article_id": "102574"
  }
}
```

## 6. Response data

The response includes `success`, `provider`, `capability`, `creditsCost` and `data`. This example shows the provider payload in `data`:

```json
{
  "article_id": "102574",
  "blocks": [
    {
      "level": 1,
      "text": "Fast charge your iPhone",
      "type": "heading"
    },
    {
      "text": "Find out what you need to fast charge your iPhone.",
      "type": "paragraph"
    },
    {
      "level": 2,
      "text": "What you need",
      "type": "heading"
    },
    {
      "level": 3,
      "text": "iPhone 18 Pro models",
      "type": "heading"
    },
    {
      "text": "To fast charge iPhone 18 Pro and iPhone 18 Pro Max up to 50 percent battery in around 15 minutes, use the USB-C cable that came in the box, and one of these adapters:",
      "type": "paragraph"
    },
    {
      "items": [
        "Apple 40W Dynamic Power Adapter with 60W Max",
        "A comparable third-party 60W-capable (or greater) adapter that uses Adjustable Voltage Supply (AVS) and supports USB Power Delivery (USB-PD) 3.2"
      ],
      "ordered": false,
      "type": "list"
    },
    {
      "level": 3,
      "text": "iPhone 17 models and iPhone Air",
      "type": "heading"
    },
    {
      "text": "You can fast charge iPhone 17, iPhone 17 Pro, and iPhone 17 Pro Max up to 50 percent battery in around 20 minutes with a 40W adapter or higher. For iPhone 17e and iPhone Air, use a 20W adapter or higher to charge up to 50 percent battery in around 30 minutes.",
      "type": "paragraph"
    },
    {
      "level": 3,
      "text": "Earlier iPhone models",
      "type": "heading"
    },
    {
      "text": "To fast charge an iPhone 15 or later, use a USB-C cable , like the one that came in the box, or use a USB-C to Lightning cable with an earlier iPhone model. You need one of these adapters:",
      "type": "paragraph"
    },
    {
      "items": [
        "Apple 18W or greater USB-C Power Adapter",
        "A comparable third-party USB-C power adapter that supports USB-PD"
      ],
      "ordered": false,
      "type": "list"
    },
    {
      "level": 3,
      "text": "Wireless fast charging",
      "type": "heading"
    },
    {
      "text": "To wirelessly charge iPhone 18 Pro and iPhone 18 Pro Max up to 50 percent in around 30 minutes, use a MagSafe Charger and a 35W or higher adapter.",
      "type": "paragraph"
    },
    {
      "text": "For iPhone 16, iPhone 17, and iPhone Air use a MagSafe Charger and one of these adapters:",
      "type": "paragraph"
    },
    {
      "items": [
        "Apple 30W or greater USB-C Power Adapter",
        "A comparable third-party USB-C power adapter that supports USB Power Delivery (USB-PD)"
      ],
      "ordered": false,
      "type": "list"
    },
    {
      "text": "For iPhone 15 and earlier, you can fast charge up to 15W with a MagSafe Charger and one of these adapters:",
      "type": "paragraph"
    },
    {
      "items": [
        "Apple 20W or greater USB-C Power Adapter",
        "A comparable third-party USB-C power adapter that supports USB Power Delivery (USB-PD)"
      ],
      "ordered": false,
      "type": "list"
    },
    {
      "text": "Fast charging might not work in conditions that are too cold or too hot .",
      "type": "paragraph"
    },
    {
      "text": "If you're not sure which Apple Power Adapter you have, check the wattage on the top or bottom of the adapter:",
      "type": "paragraph"
    },
    {
      "alt": "Image of a 20w Apple Adapter displaying the location of the certification label",
      "src": "https://cdsassets.apple.com/live/7WUAS350/images/ipad/ipad/20w-adapter-tech-spec.png",
      "type": "image"
    },
    {
      "level": 2,
      "text": "iPhone charge-testing information",
      "type": "heading"
    },
    {
      "items": [
        "Testing conducted by Apple in July 2026 using preproduction iPhone 18 Pro and iPhone 18 Pro Max units and software, and either USB‑C Charge Cable or Apple MagSafe Chargers (1‑meter Model A3502 and 2‑meter Model A3503), both with Apple 40W Dynamic Power Adapter with 60W Max (Model A3351). Wired fast charge supported with 60W-capable USB-C cable and USB PD 3.1 (or better) power adapters with Adjustable Voltage Supply (AVS). Fast‑charge testing conducted with drained iPhone units. Times measured from the appearance of the Apple logo as the unit started up. Charge time varies with adapter, settings, usage, and environmental factors; actual results will vary.",
        "Testing conducted by Apple in January 2026 using preproduction iPhone 17e units and software, and USB‑C Charge Cable with Apple 20W USB‑C Power Adapter (Model A2305). Fast-charge testing conducted with drained iPhone units. Times measured from the appearance of the Apple logo as the unit started up. Charge time varies with settings and environmental factors; actual results will vary.",
        "Testing conducted by Apple in July 2025 using preproduction iPhone 17 Pro Max, iPhone 17 Pro, iPhone 17, and iPhone Air units and software, USB‑C Charge Cable with Apple 40W Dynamic Power Adapter with 60W Max (Model A3351), and Apple MagSafe Chargers (1-meter Model A3502 and 2-meter Model A3503) with Apple 30W USB-C Power Adapter (Model A2164) as well as Apple 40W Dynamic Power Adapter with 60W Max (Model A3351). Fast-charge testing conducted with drained iPhone units. Times measured from the appearance of the Apple logo as the unit started up. Charge time varies with adapter, settings, usage, and environmental factors; actual results will vary.",
        "Testing conducted by Apple in January 2025 using preproduction iPhone 16e units and software, and USB‑C Charge Cable with Apple 20W USB-C Power Adapter (Model A2305). Fast-charge testing conducted with drained iPhone units. Times measured from the appearance of the Apple logo as the unit started up. Charge time varies with settings and environmental factors; actual results will vary."
      ],
      "ordered": false,
      "type": "list"
    },
    {
      "items": [
        "Testing conducted by Apple in August 2024 using preproduction iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max units and software, USB‑C Charge Cable with Apple USB-C Power Adapter (20W Model A2305), and Apple MagSafe Chargers (1-meter Model A2580 and 2-meter Model A3250) with Apple USB-C Power Adapter (30W Model A2164). Fast-charge testing conducted with drained iPhone units. Times measured from the appearance of the Apple logo as the unit started up. Charge time varies with settings and environmental factors; actual results will vary.",
        "Testing conducted by Apple in August 2023 using preproduction iPhone 15, iPhone 15 Plus, iPhone 15 Pro, and iPhone 15 Pro Max units and software and accessory Apple USB-C Power Adapter (20W Model A2305). Fast-charge testing conducted with drained iPhone units. Charge time varies with settings and environmental factors; actual results will vary.",
        "Testing conducted by Apple in August 2022 using preproduction iPhone 14, iPhone 14 Plus, iPhone 14 Pro, and iPhone 14 Pro Max units and software and accessory Apple USB-C Power Adapter (20W Model A2305). Fast-charge testing conducted with drained iPhone units. Charge time varies with settings and environmental factors; actual results will vary.",
        "Testing conducted by Apple in February 2022 using preproduction iPhone SE (3rd generation) units and software and accessory Apple USB-C Power Adapter (20W Model A2305).",
        "Testing conducted by Apple in August 2021 using preproduction iPhone 13 mini, iPhone 13, iPhone 13 Pro, and iPhone 13 Pro Max units and software and accessory Apple USB-C Power Adapter (20W Model A2305).",
        "Testing conducted by Apple in September 2020 using preproduction iPhone 12, iPhone 12 mini, iPhone 12 Pro, and iPhone 12 Pro Max units and software and accessory Apple USB-C Power Adapter (20W Model A2305). Fast-charge testing conducted with drained iPhone units. Charge time varies with environmental factors; actual results will vary.",
        "Testing conducted by Apple in February 2020 using preproduction iPhone SE (2nd generation) units and software and accessory Apple USB-C Power Adapters (18W Model A1720 and 30W Model A1882).",
        "Testing conducted by Apple in August 2019 using preproduction iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max units and software and accessory Apple USB-C Power Adapters (18W Model A1720, 29W Model A1540, 30W Model A1882, 61W Model A1947, and 87W Model A1719).",
        "Testing conducted by Apple in August 2017 using preproduction iPhone X, iPhone 8, and iPhone 8 Plus units and software, and in August 2018 using preproduction iPhone XS, iPhone XS Max, and iPhone XR units and software, with accessory Apple USB-C Power Adapters (18W Model A1720, 29W Model A1540, 30W Model A1882, 61W Model A1718, 87W Model A1719)."
      ],
      "ordered": false,
      "type": "list"
    },
    {
      "text": "Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.",
      "type": "note"
    }
  ],
  "canonical_url": "https://support.apple.com/en-us/102574",
  "content_type": "AC",
  "description": "Find out what you need to fast charge your iPhone.",
  "links": [
    {
      "href": "https://www.apple.com/shop/product/mw493am/a/60w-usb-c-charge-cable-1-m",
      "text": "USB-C cable"
    },
    {
      "href": "https://www.apple.com/shop/product/MW493AM/A/60w-usb-c-charge-cable-1-m",
      "text": "USB-C cable"
    },
    {
      "href": "https://support.apple.com/en-us/105047",
      "text": "MagSafe Charger"
    },
    {
      "href": "https://support.apple.com/en-us/118431",
      "text": "conditions that are too cold or too hot"
    },
    {
      "href": "https://support.apple.com/103190",
      "text": "Contact the vendor"
    }
  ],
  "locale": "en-us",
  "observed_at_ms": 1790099186101,
  "products": [
    "iPhone 13 mini",
    "iPhone 14 Pro",
    "iPhone 12 Pro",
    "iPhone XR",
    "iPhone 11 Pro",
    "iPhone XS",
    "iPhone 12 mini",
    "iPhone 14 Plus",
    "iPhone 11 Pro Max",
    "iPhone 13",
    "iPhone 14",
    "iPhone 13 Pro",
    "iPhone 13 Pro Max",
    "iPhone XS Max",
    "iPhone 12 Pro Max",
    "iPhone 11",
    "iPhone 12",
    "iPhone 8 Plus",
    "iPhone 14 Pro Max",
    "iPhone X"
  ],
  "published_date": "2026-09-18",
  "requested_id": "102574",
  "status": "unarchived",
  "subheader": "Find out what you need to fast charge your iPhone.",
  "title": "Fast charge your iPhone",
  "url": "https://support.apple.com/en-us/102574",
  "version": "8.0.0.0"
}
```

## API reference-derived contract

The following capability contract is generated from the same normalized Alexandria API reference exposed in the API spec.

### Article

- Capability: `support/article`
- Description: One Apple Support article page (support articles, tech specs, repair manuals, service pages) as ordered content blocks: headings, paragraphs, lists, notes and images, plus the article's inline metadata (content type, publish date, version, product list).
- Instructions: Read the full text of a support article by numeric id (from `search`, `product_docs` or a pasted support.apple.com URL). Legacy HTnnnnnn ids are resolved by the site's redirect. Use `tech_specs` for structured spec tables.
- Cost: 5 credits per call
- Capability file: [Article](https://firecrawl.dev/alexandria/agents/providers/support-apple-com/support/article)

Accepted options:
- `article_id` (string): Numeric article id (102574) or legacy HT id (HT201296). Either this or `url`. Pattern: ^(HT)?[0-9]{4,12}$. Example: `<article_id>`
- `locale` (string): Locale path prefix (en-us, en-gb, de-de, ja-jp, ...). Pattern: ^[a-z]{2,3}-[a-z]{2}$. Example: `en-us`
- `url` (string): A support.apple.com article URL such as https://support.apple.com/en-us/102574; the locale and id are taken from the path. Example: `<url>`

Response schema example:
```json
{
  "article_id": "102574",
  "blocks": [
    {
      "level": 1,
      "text": "Fast charge your iPhone",
      "type": "heading"
    },
    {
      "text": "Find out what you need to fast charge your iPhone.",
      "type": "paragraph"
    },
    {
      "level": 2,
      "text": "What you need",
      "type": "heading"
    },
    {
      "level": 3,
      "text": "iPhone 18 Pro models",
      "type": "heading"
    },
    {
      "text": "To fast charge iPhone 18 Pro and iPhone 18 Pro Max up to 50 percent battery in around 15 minutes, use the USB-C cable that came in the box, and one of these adapters:",
      "type": "paragraph"
    },
    {
      "items": [
        "Apple 40W Dynamic Power Adapter with 60W Max",
        "A comparable third-party 60W-capable (or greater) adapter that uses Adjustable Voltage Supply (AVS) and supports USB Power Delivery (USB-PD) 3.2"
      ],
      "ordered": false,
      "type": "list"
    },
    {
      "level": 3,
      "text": "iPhone 17 models and iPhone Air",
      "type": "heading"
    },
    {
      "text": "You can fast charge iPhone 17, iPhone 17 Pro, and iPhone 17 Pro Max up to 50 percent battery in around 20 minutes with a 40W adapter or higher. For iPhone 17e and iPhone Air, use a 20W adapter or higher to charge up to 50 percent battery in around 30 minutes.",
      "type": "paragraph"
    },
    {
      "level": 3,
      "text": "Earlier iPhone models",
      "type": "heading"
    },
    {
      "text": "To fast charge an iPhone 15 or later, use a USB-C cable , like the one that came in the box, or use a USB-C to Lightning cable with an earlier iPhone model. You need one of these adapters:",
      "type": "paragraph"
    },
    {
      "items": [
        "Apple 18W or greater USB-C Power Adapter",
        "A comparable third-party USB-C power adapter that supports USB-PD"
      ],
      "ordered": false,
      "type": "list"
    },
    {
      "level": 3,
      "text": "Wireless fast charging",
      "type": "heading"
    },
    {
      "text": "To wirelessly charge iPhone 18 Pro and iPhone 18 Pro Max up to 50 percent in around 30 minutes, use a MagSafe Charger and a 35W or higher adapter.",
      "type": "paragraph"
    },
    {
      "text": "For iPhone 16, iPhone 17, and iPhone Air use a MagSafe Charger and one of these adapters:",
      "type": "paragraph"
    },
    {
      "items": [
        "Apple 30W or greater USB-C Power Adapter",
        "A comparable third-party USB-C power adapter that supports USB Power Delivery (USB-PD)"
      ],
      "ordered": false,
      "type": "list"
    },
    {
      "text": "For iPhone 15 and earlier, you can fast charge up to 15W with a MagSafe Charger and one of these adapters:",
      "type": "paragraph"
    },
    {
      "items": [
        "Apple 20W or greater USB-C Power Adapter",
        "A comparable third-party USB-C power adapter that supports USB Power Delivery (USB-PD)"
      ],
      "ordered": false,
      "type": "list"
    },
    {
      "text": "Fast charging might not work in conditions that are too cold or too hot .",
      "type": "paragraph"
    },
    {
      "text": "If you're not sure which Apple Power Adapter you have, check the wattage on the top or bottom of the adapter:",
      "type": "paragraph"
    },
    {
      "alt": "Image of a 20w Apple Adapter displaying the location of the certification label",
      "src": "https://cdsassets.apple.com/live/7WUAS350/images/ipad/ipad/20w-adapter-tech-spec.png",
      "type": "image"
    },
    {
      "level": 2,
      "text": "iPhone charge-testing information",
      "type": "heading"
    },
    {
      "items": [
        "Testing conducted by Apple in July 2026 using preproduction iPhone 18 Pro and iPhone 18 Pro Max units and software, and either USB‑C Charge Cable or Apple MagSafe Chargers (1‑meter Model A3502 and 2‑meter Model A3503), both with Apple 40W Dynamic Power Adapter with 60W Max (Model A3351). Wired fast charge supported with 60W-capable USB-C cable and USB PD 3.1 (or better) power adapters with Adjustable Voltage Supply (AVS). Fast‑charge testing conducted with drained iPhone units. Times measured from the appearance of the Apple logo as the unit started up. Charge time varies with adapter, settings, usage, and environmental factors; actual results will vary.",
        "Testing conducted by Apple in January 2026 using preproduction iPhone 17e units and software, and USB‑C Charge Cable with Apple 20W USB‑C Power Adapter (Model A2305). Fast-charge testing conducted with drained iPhone units. Times measured from the appearance of the Apple logo as the unit started up. Charge time varies with settings and environmental factors; actual results will vary.",
        "Testing conducted by Apple in July 2025 using preproduction iPhone 17 Pro Max, iPhone 17 Pro, iPhone 17, and iPhone Air units and software, USB‑C Charge Cable with Apple 40W Dynamic Power Adapter with 60W Max (Model A3351), and Apple MagSafe Chargers (1-meter Model A3502 and 2-meter Model A3503) with Apple 30W USB-C Power Adapter (Model A2164) as well as Apple 40W Dynamic Power Adapter with 60W Max (Model A3351). Fast-charge testing conducted with drained iPhone units. Times measured from the appearance of the Apple logo as the unit started up. Charge time varies with adapter, settings, usage, and environmental factors; actual results will vary.",
        "Testing conducted by Apple in January 2025 using preproduction iPhone 16e units and software, and USB‑C Charge Cable with Apple 20W USB-C Power Adapter (Model A2305). Fast-charge testing conducted with drained iPhone units. Times measured from the appearance of the Apple logo as the unit started up. Charge time varies with settings and environmental factors; actual results will vary."
      ],
      "ordered": false,
      "type": "list"
    },
    {
      "items": [
        "Testing conducted by Apple in August 2024 using preproduction iPhone 16, iPhone 16 Plus, iPhone 16 Pro, and iPhone 16 Pro Max units and software, USB‑C Charge Cable with Apple USB-C Power Adapter (20W Model A2305), and Apple MagSafe Chargers (1-meter Model A2580 and 2-meter Model A3250) with Apple USB-C Power Adapter (30W Model A2164). Fast-charge testing conducted with drained iPhone units. Times measured from the appearance of the Apple logo as the unit started up. Charge time varies with settings and environmental factors; actual results will vary.",
        "Testing conducted by Apple in August 2023 using preproduction iPhone 15, iPhone 15 Plus, iPhone 15 Pro, and iPhone 15 Pro Max units and software and accessory Apple USB-C Power Adapter (20W Model A2305). Fast-charge testing conducted with drained iPhone units. Charge time varies with settings and environmental factors; actual results will vary.",
        "Testing conducted by Apple in August 2022 using preproduction iPhone 14, iPhone 14 Plus, iPhone 14 Pro, and iPhone 14 Pro Max units and software and accessory Apple USB-C Power Adapter (20W Model A2305). Fast-charge testing conducted with drained iPhone units. Charge time varies with settings and environmental factors; actual results will vary.",
        "Testing conducted by Apple in February 2022 using preproduction iPhone SE (3rd generation) units and software and accessory Apple USB-C Power Adapter (20W Model A2305).",
        "Testing conducted by Apple in August 2021 using preproduction iPhone 13 mini, iPhone 13, iPhone 13 Pro, and iPhone 13 Pro Max units and software and accessory Apple USB-C Power Adapter (20W Model A2305).",
        "Testing conducted by Apple in September 2020 using preproduction iPhone 12, iPhone 12 mini, iPhone 12 Pro, and iPhone 12 Pro Max units and software and accessory Apple USB-C Power Adapter (20W Model A2305). Fast-charge testing conducted with drained iPhone units. Charge time varies with environmental factors; actual results will vary.",
        "Testing conducted by Apple in February 2020 using preproduction iPhone SE (2nd generation) units and software and accessory Apple USB-C Power Adapters (18W Model A1720 and 30W Model A1882).",
        "Testing conducted by Apple in August 2019 using preproduction iPhone 11, iPhone 11 Pro, and iPhone 11 Pro Max units and software and accessory Apple USB-C Power Adapters (18W Model A1720, 29W Model A1540, 30W Model A1882, 61W Model A1947, and 87W Model A1719).",
        "Testing conducted by Apple in August 2017 using preproduction iPhone X, iPhone 8, and iPhone 8 Plus units and software, and in August 2018 using preproduction iPhone XS, iPhone XS Max, and iPhone XR units and software, with accessory Apple USB-C Power Adapters (18W Model A1720, 29W Model A1540, 30W Model A1882, 61W Model A1718, 87W Model A1719)."
      ],
      "ordered": false,
      "type": "list"
    },
    {
      "text": "Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Apple makes no representations regarding third-party website accuracy or reliability. Contact the vendor for additional information.",
      "type": "note"
    }
  ],
  "canonical_url": "https://support.apple.com/en-us/102574",
  "content_type": "AC",
  "description": "Find out what you need to fast charge your iPhone.",
  "links": [
    {
      "href": "https://www.apple.com/shop/product/mw493am/a/60w-usb-c-charge-cable-1-m",
      "text": "USB-C cable"
    },
    {
      "href": "https://www.apple.com/shop/product/MW493AM/A/60w-usb-c-charge-cable-1-m",
      "text": "USB-C cable"
    },
    {
      "href": "https://support.apple.com/en-us/105047",
      "text": "MagSafe Charger"
    },
    {
      "href": "https://support.apple.com/en-us/118431",
      "text": "conditions that are too cold or too hot"
    },
    {
      "href": "https://support.apple.com/103190",
      "text": "Contact the vendor"
    }
  ],
  "locale": "en-us",
  "observed_at_ms": 1790099186101,
  "products": [
    "iPhone 13 mini",
    "iPhone 14 Pro",
    "iPhone 12 Pro",
    "iPhone XR",
    "iPhone 11 Pro",
    "iPhone XS",
    "iPhone 12 mini",
    "iPhone 14 Plus",
    "iPhone 11 Pro Max",
    "iPhone 13",
    "iPhone 14",
    "iPhone 13 Pro",
    "iPhone 13 Pro Max",
    "iPhone XS Max",
    "iPhone 12 Pro Max",
    "iPhone 11",
    "iPhone 12",
    "iPhone 8 Plus",
    "iPhone 14 Pro Max",
    "iPhone X"
  ],
  "published_date": "2026-09-18",
  "requested_id": "102574",
  "status": "unarchived",
  "subheader": "Find out what you need to fast charge your iPhone.",
  "title": "Fast charge your iPhone",
  "url": "https://support.apple.com/en-us/102574",
  "version": "8.0.0.0"
}
```

### Docs products

- Capability: `support/docs_products`
- Description: Products listed under one category of Apple's Manuals, Specs and Downloads directory (support.apple.com/{locale}/docs/{category}), grouped as the site tabs them (models, accessories, OS).
- Instructions: Find the numeric product_id for `product_docs` (e.g. iPhone 18 Pro = 301316). Categories: iphone, ipad, mac, watch, vision, airpods, apple-tv, homepod, ipod, displays, accessories, software.
- Cost: 5 credits per call
- Capability file: [Docs products](https://firecrawl.dev/alexandria/agents/providers/support-apple-com/support/docs_products)

Accepted options:
- `category` (string, required): Directory category slug, e.g. iphone, ipad, mac, watch, airpods. Pattern: ^[a-z][a-z0-9-]{1,40}$. Example: `<category>`
- `locale` (string): Pattern: ^[a-z]{2,3}-[a-z]{2}$. Example: `en-us`

Response schema example:
```json
{
  "category": "iphone",
  "groups": [
    {
      "id": "sc_iphone_models",
      "label": "iPhone",
      "products": [
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=301285&size=120x120",
          "name": "iPhone 17e",
          "product_id": "301285",
          "url": "https://support.apple.com/en-us/docs/iphone/301285"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=301316&size=120x120",
          "name": "iPhone 18 Pro",
          "product_id": "301316",
          "url": "https://support.apple.com/en-us/docs/iphone/301316"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=301317&size=120x120",
          "name": "iPhone 18 Pro Max",
          "product_id": "301317",
          "url": "https://support.apple.com/en-us/docs/iphone/301317"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=301076&size=120x120",
          "name": "iPhone 16e",
          "product_id": "301076",
          "url": "https://support.apple.com/en-us/docs/iphone/301076"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=301247&size=120x120",
          "name": "iPhone 17",
          "product_id": "301247",
          "url": "https://support.apple.com/en-us/docs/iphone/301247"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=301245&size=120x120",
          "name": "iPhone 17 Pro",
          "product_id": "301245",
          "url": "https://support.apple.com/en-us/docs/iphone/301245"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=301246&size=120x120",
          "name": "iPhone 17 Pro Max",
          "product_id": "301246",
          "url": "https://support.apple.com/en-us/docs/iphone/301246"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=301244&size=120x120",
          "name": "iPhone Air",
          "product_id": "301244",
          "url": "https://support.apple.com/en-us/docs/iphone/301244"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=301045&size=120x120",
          "name": "iPhone 16",
          "product_id": "301045",
          "url": "https://support.apple.com/en-us/docs/iphone/301045"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=301046&size=120x120",
          "name": "iPhone 16 Plus",
          "product_id": "301046",
          "url": "https://support.apple.com/en-us/docs/iphone/301046"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=301047&size=120x120",
          "name": "iPhone 16 Pro",
          "product_id": "301047",
          "url": "https://support.apple.com/en-us/docs/iphone/301047"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=301048&size=120x120",
          "name": "iPhone 16 Pro Max",
          "product_id": "301048",
          "url": "https://support.apple.com/en-us/docs/iphone/301048"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=300991&size=120x120",
          "name": "iPhone 15",
          "product_id": "300991",
          "url": "https://support.apple.com/en-us/docs/iphone/300991"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=301004&size=120x120",
          "name": "iPhone 15 Plus",
          "product_id": "301004",
          "url": "https://support.apple.com/en-us/docs/iphone/301004"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=300993&size=120x120",
          "name": "iPhone 15 Pro",
          "product_id": "300993",
          "url": "https://support.apple.com/en-us/docs/iphone/300993"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=301003&size=120x120",
          "name": "iPhone 15 Pro Max",
          "product_id": "301003",
          "url": "https://support.apple.com/en-us/docs/iphone/301003"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=300878&size=120x120",
          "name": "iPhone 14",
          "product_id": "300878",
          "url": "https://support.apple.com/en-us/docs/iphone/300878"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=300879&size=120x120",
          "name": "iPhone 14 Plus",
          "product_id": "300879",
          "url": "https://support.apple.com/en-us/docs/iphone/300879"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=300880&size=120x120",
          "name": "iPhone 14 Pro",
          "product_id": "300880",
          "url": "https://support.apple.com/en-us/docs/iphone/300880"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=300881&size=120x120",
          "name": "iPhone 14 Pro Max",
          "product_id": "300881",
          "url": "https://support.apple.com/en-us/docs/iphone/300881"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=300865&size=120x120",
          "name": "iPhone SE (3rd generation)",
          "product_id": "300865",
          "url": "https://support.apple.com/en-us/docs/iphone/300865"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=300428&size=120x120",
          "name": "iPhone 13",
          "product_id": "300428",
          "url": "https://support.apple.com/en-us/docs/iphone/300428"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=300426&size=120x120",
          "name": "iPhone 13 mini",
          "product_id": "300426",
          "url": "https://support.apple.com/en-us/docs/iphone/300426"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=300429&size=120x120",
          "name": "iPhone 13 Pro",
          "product_id": "300429",
          "url": "https://support.apple.com/en-us/docs/iphone/300429"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=300430&size=120x120",
          "name": "iPhone 13 Pro Max",
          "product_id": "300430",
          "url": "https://support.apple.com/en-us/docs/iphone/300430"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=300241&size=120x120",
          "name": "iPhone 12",
          "product_id": "300241",
          "url": "https://support.apple.com/en-us/docs/iphone/300241"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=300239&size=120x120",
          "name": "iPhone 12 mini",
          "product_id": "300239",
          "url": "https://support.apple.com/en-us/docs/iphone/300239"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=300242&size=120x120",
          "name": "iPhone 12 Pro",
          "product_id": "300242",
          "url": "https://support.apple.com/en-us/docs/iphone/300242"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=300240&size=120x120",
          "name": "iPhone 12 Pro Max",
          "product_id": "300240",
          "url": "https://support.apple.com/en-us/docs/iphone/300240"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=509370&size=120x120",
          "name": "iPhone SE (2nd generation)",
          "product_id": "509370",
          "url": "https://support.apple.com/en-us/docs/iphone/509370"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=507882&size=120x120",
          "name": "iPhone 11",
          "product_id": "507882",
          "url": "https://support.apple.com/en-us/docs/iphone/507882"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=507808&size=120x120",
          "name": "iPhone 11 Pro",
          "product_id": "507808",
          "url": "https://support.apple.com/en-us/docs/iphone/507808"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=507845&size=120x120",
          "name": "iPhone 11 Pro Max",
          "product_id": "507845",
          "url": "https://support.apple.com/en-us/docs/iphone/507845"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=505602&size=120x120",
          "name": "iPhone XR",
          "product_id": "505602",
          "url": "https://support.apple.com/en-us/docs/iphone/505602"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=505753&size=120x120",
          "name": "iPhone XS",
          "product_id": "505753",
          "url": "https://support.apple.com/en-us/docs/iphone/505753"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=505716&size=120x120",
          "name": "iPhone XS Max",
          "product_id": "505716",
          "url": "https://support.apple.com/en-us/docs/iphone/505716"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=504266&size=120x120",
          "name": "iPhone 8",
          "product_id": "504266",
          "url": "https://support.apple.com/en-us/docs/iphone/504266"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=504267&size=120x120",
          "name": "iPhone 8 Plus",
          "product_id": "504267",
          "url": "https://support.apple.com/en-us/docs/iphone/504267"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=504268&size=120x120",
          "name": "iPhone X",
          "product_id": "504268",
          "url": "https://support.apple.com/en-us/docs/iphone/504268"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=502272&size=120x120",
          "name": "iPhone 7",
          "product_id": "502272",
          "url": "https://support.apple.com/en-us/docs/iphone/502272"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=502287&size=120x120",
          "name": "iPhone 7 Plus",
          "product_id": "502287",
          "url": "https://support.apple.com/en-us/docs/iphone/502287"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=501343&size=120x120",
          "name": "iPhone SE (1st generation)",
          "product_id": "501343",
          "url": "https://support.apple.com/en-us/docs/iphone/501343"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=500016&size=120x120",
          "name": "iPhone 6s",
          "product_id": "500016",
          "url": "https://support.apple.com/en-us/docs/iphone/500016"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=500040&size=120x120",
          "name": "iPhone 6s Plus",
          "product_id": "500040",
          "url": "https://support.apple.com/en-us/docs/iphone/500040"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=134505&size=120x120",
          "name": "iPhone 5c (8GB)",
          "product_id": "134505",
          "url": "https://support.apple.com/en-us/docs/iphone/134505"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=134711&size=120x120",
          "name": "iPhone 6",
          "product_id": "134711",
          "url": "https://support.apple.com/en-us/docs/iphone/134711"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=134710&size=120x120",
          "name": "iPhone 6 Plus",
          "product_id": "134710",
          "url": "https://support.apple.com/en-us/docs/iphone/134710"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=134093&size=120x120",
          "name": "iPhone 4s (8GB)",
          "product_id": "134093",
          "url": "https://support.apple.com/en-us/docs/iphone/134093"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=134094&size=120x120",
          "name": "iPhone 5c",
          "product_id": "134094",
          "url": "https://support.apple.com/en-us/docs/iphone/134094"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=134095&size=120x120",
          "name": "iPhone 5c",
          "product_id": "134095",
          "url": "https://support.apple.com/en-us/docs/iphone/134095"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=134096&size=120x120",
          "name": "iPhone 5s",
          "product_id": "134096",
          "url": "https://support.apple.com/en-us/docs/iphone/134096"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=134097&size=120x120",
          "name": "iPhone 5s",
          "product_id": "134097",
          "url": "https://support.apple.com/en-us/docs/iphone/134097"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=133778&size=120x120",
          "name": "iPhone 5",
          "product_id": "133778",
          "url": "https://support.apple.com/en-us/docs/iphone/133778"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=133779&size=120x120",
          "name": "iPhone 5 (GSM, CDMA)",
          "product_id": "133779",
          "url": "https://support.apple.com/en-us/docs/iphone/133779"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=133477&size=120x120",
          "name": "iPhone 4 (8GB)",
          "product_id": "133477",
          "url": "https://support.apple.com/en-us/docs/iphone/133477"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=133177&size=120x120",
          "name": "iPhone 4 (CDMA)",
          "product_id": "133177",
          "url": "https://support.apple.com/en-us/docs/iphone/133177"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=133466&size=120x120",
          "name": "iPhone 4 CDMA (8GB)",
          "product_id": "133466",
          "url": "https://support.apple.com/en-us/docs/iphone/133466"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=133476&size=120x120",
          "name": "iPhone 4S",
          "product_id": "133476",
          "url": "https://support.apple.com/en-us/docs/iphone/133476"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=132932&size=120x120",
          "name": "iPhone 3GS (8GB)",
          "product_id": "132932",
          "url": "https://support.apple.com/en-us/docs/iphone/132932"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=132927&size=120x120",
          "name": "iPhone 4",
          "product_id": "132927",
          "url": "https://support.apple.com/en-us/docs/iphone/132927"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=132537&size=120x120",
          "name": "iPhone 3GS",
          "product_id": "132537",
          "url": "https://support.apple.com/en-us/docs/iphone/132537"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=132740&size=120x120",
          "name": "iPhone 3GS (China Mainland)",
          "product_id": "132740",
          "url": "https://support.apple.com/en-us/docs/iphone/132740"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=132035&size=120x120",
          "name": "iPhone 3G",
          "product_id": "132035",
          "url": "https://support.apple.com/en-us/docs/iphone/132035"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=131510&size=120x120",
          "name": "iPhone (original)",
          "product_id": "131510",
          "url": "https://support.apple.com/en-us/docs/iphone/131510"
        }
      ]
    },
    {
      "id": "sc_iphone_accessories",
      "label": "iPhone Accessories",
      "products": [
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=301265&size=120x120",
          "name": "AirPods Pro 3",
          "product_id": "301265",
          "url": "https://support.apple.com/en-us/docs/iphone/301265"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=301248&size=120x120",
          "name": "iPhone Air MagSafe Battery",
          "product_id": "301248",
          "url": "https://support.apple.com/en-us/docs/iphone/301248"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=301005&size=120x120",
          "name": "EarPods (USB-C)",
          "product_id": "301005",
          "url": "https://support.apple.com/en-us/docs/iphone/301005"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=300414&size=120x120",
          "name": "MagSafe Battery Pack",
          "product_id": "300414",
          "url": "https://support.apple.com/en-us/docs/iphone/300414"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=300244&size=120x120",
          "name": "MagSafe Charger",
          "product_id": "300244",
          "url": "https://support.apple.com/en-us/docs/iphone/300244"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=300149&size=120x120",
          "name": "iPhone 11 Pro Max Smart Battery Case",
          "product_id": "300149",
          "url": "https://support.apple.com/en-us/docs/iphone/300149"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=300148&size=120x120",
          "name": "iPhone 11 Pro Smart Battery Case",
          "product_id": "300148",
          "url": "https://support.apple.com/en-us/docs/iphone/300148"
        },
        {
          "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=300147&size=120x120",
          "name": "iPhone 11 Smart Battery Case",
          "product_id": "300147",
          "url": "https://support.apple.com/en-us/docs/iphone/300147"
        }
      ]
    },
    {
      "id": "sc_iphone_ios",
      "label": "iOS",
      "products": []
    }
  ],
  "locale": "en-us",
  "observed_at_ms": 1790099196836,
  "title": "iPhone",
  "total_products": 72,
  "url": "https://support.apple.com/en-us/docs/iphone"
}
```

### Product docs

- Capability: `support/product_docs`
- Description: One product's page in Apple's Manuals, Specs and Downloads directory: name, year introduced, tech-specs article, and its documents (user guide, repair manual, info PDF) and downloads.
- Instructions: Given a docs product_id (from `docs_products`), get the tech_specs article_id and the official document links for that product.
- Cost: 5 credits per call
- Capability file: [Product docs](https://firecrawl.dev/alexandria/agents/providers/support-apple-com/support/product_docs)

Accepted options:
- `category` (string, required): Pattern: ^[a-z][a-z0-9-]{1,40}$. Example: `<category>`
- `locale` (string): Pattern: ^[a-z]{2,3}-[a-z]{2}$. Example: `en-us`
- `product_id` (string, required): Directory product id, e.g. 301316 (iPhone 18 Pro). Pattern: ^[0-9]{3,12}$. Example: `<product_id>`

Response schema example:
```json
{
  "category": "iphone",
  "documents": [
    {
      "article_id": null,
      "kind": "guide",
      "section": "Documents",
      "title": "iPhone User Guide",
      "url": "https://support.apple.com/en-us/guide/iphone/welcome/27/ios/27"
    },
    {
      "article_id": "127388",
      "kind": "article",
      "section": "Documents",
      "title": "iPhone 18 Pro Repair Manual",
      "url": "https://support.apple.com/en-us/127388"
    },
    {
      "article_id": null,
      "kind": "pdf",
      "section": "Documents",
      "title": "iPhone 18 Pro - Info",
      "url": "https://cdsassets.apple.com/live/6GJYWVAV/information/iphone-18-pro-info.pdf"
    }
  ],
  "image_url": "https://cdsassets.apple.com/content/services/pub/image?productid=301316&size=240x240",
  "locale": "en-us",
  "name": "iPhone 18 Pro",
  "observed_at_ms": 1790099202288,
  "product_id": "301316",
  "tech_specs": {
    "article_id": "148590",
    "url": "https://support.apple.com/en-us/148590"
  },
  "url": "https://support.apple.com/en-us/docs/iphone/301316",
  "year_introduced": 2026
}
```

### Repair pricing

- Capability: `support/repair_pricing`
- Description: Apple's published repair price estimates for one product family (iphone, ipad, watch, airpods, apple-tv, homepod, displays, beats, ipod): every model with its service prices, out-of-warranty (OOW) or with AppleCare+ (AC+), in the locale's currency as the site formats it. Two requests: the /{product}/repair page for the family's pricing tag, then the ols pricing-estimate JSON.
- Instructions: Repair or battery/screen replacement cost for an Apple device. Filter with `model` (e.g. 'iPhone 18 Pro') to get one model's prices. mac is not served by this estimator on the site.
- Cost: 5 credits per call
- Capability file: [Repair pricing](https://firecrawl.dev/alexandria/agents/providers/support-apple-com/support/repair_pricing)

Accepted options:
- `locale` (string): Pricing locale; en-us (USD) and en-gb (GBP) verified. Pattern: ^[a-z]{2,3}-[a-z]{2}$. Example: `en-us`
- `model` (string): Case-insensitive substring filter on model names, e.g. 'iPhone 18 Pro'. Example: `<model>`
- `pricing_type` (string): OOW = out-of-warranty price, AC+ = AppleCare+ service fee. Example: `OOW`
- `product` (string, required): Repair landing slug: iphone, ipad, watch, airpods, apple-tv, homepod, displays, beats, ipod. Pattern: ^[a-z][a-z0-9-]{1,30}$. Example: `<product>`

Response schema example:
```json
{
  "help_link": "https://support.apple.com/108044",
  "locale": "en-us",
  "model_filter": "iPhone 18 Pro",
  "models": [
    {
      "family": "iPhone 18 Pro",
      "is_default": true,
      "name": "iPhone 18 Pro Max",
      "name_en": "iPhone 18 Pro Max",
      "product_id": "301317",
      "services": [
        {
          "label": "Battery service",
          "price": "$129"
        },
        {
          "label": "Back glass damage",
          "price": "$159"
        },
        {
          "label": "Rear camera damage",
          "price": "$249"
        },
        {
          "label": "Screen damage",
          "price": "$379"
        },
        {
          "label": "Screen and back glass damage",
          "price": "$469"
        },
        {
          "label": "Other damage",
          "price": "$899"
        }
      ],
      "tag_id": "TAG_1789103412101"
    },
    {
      "family": "iPhone 18 Pro",
      "is_default": false,
      "name": "iPhone 18 Pro",
      "name_en": "iPhone 18 Pro",
      "product_id": "301316",
      "services": [
        {
          "label": "Battery service",
          "price": "$129"
        },
        {
          "label": "Back glass damage",
          "price": "$159"
        },
        {
          "label": "Rear camera damage",
          "price": "$249"
        },
        {
          "label": "Screen damage",
          "price": "$329"
        },
        {
          "label": "Screen and back glass damage",
          "price": "$419"
        },
        {
          "label": "Other damage",
          "price": "$849"
        }
      ],
      "tag_id": "TAG_1789103423330"
    }
  ],
  "observed_at_ms": 1790099207653,
  "parent_tag_id": "TAG_1754518739895",
  "pricing_type": "OOW",
  "product": "iphone",
  "source_url": "https://support.apple.com/ols/api/pricing/products/services/pricing-estimate?locale=en-us&pricing_type=OOW&parent_tag_id=TAG_1754518739895",
  "total_models": 42
}
```

### Search

- Capability: `support/search`
- Description: Search the Apple Support knowledge base (articles, user-guide pages and community threads) through the site's own kb/index JSON endpoint. One page of up to 15 results; the site caps pagination at 5 pages.
- Instructions: Start here to find an article_id (numeric docid) for `article` or `tech_specs`. Filter to support articles with doctype=support-articles and a product family code such as PF9 (iPhone).
- Cost: 5 credits per call
- Capability file: [Search](https://firecrawl.dev/alexandria/agents/providers/support-apple-com/support/search)

Accepted options:
- `doctype` (string): Result type filter as the site names it: support-articles (knowledge base), DOCUMENTATIONS (user guides), DISCUSSIONS (community threads). Example: `all`
- `include_archived` (boolean): Include archived articles. Example: `false`
- `locale` (string): Site locale in path form (en-us, en-gb, de-de). Converted to the search API's en_US form. Pattern: ^[a-z]{2,3}-[a-z]{2}$. Example: `en-us`
- `page` (number): 1-based result page; the site serves at most 5 pages of 15. Example: `1`
- `product` (string): Optional product family code from the site's filter panel, e.g. PF9 iPhone, PF22 iPad, PF28 Apple Watch, PF1 Mac desktops, PF2 Mac notebooks, PF10 Apple TV. Pattern: ^PF[0-9]{1,3}$. Example: `<product>`
- `query` (string, required): Free-text search query. Example: `<query>`

Response schema example:
```json
{
  "locale": "en_US",
  "next_page": 2,
  "observed_at_ms": 1790099180725,
  "page": 1,
  "per_page": 15,
  "query": "iphone fast charging",
  "results": [
    {
      "article_id": "102574",
      "categories": [
        "productcategory/PF9/PL133/504266",
        "productcategory/PF9/PL133/504267",
        "productcategory/PF9/PL133/504268",
        "productcategory/PF9/PL133/505602",
        "productcategory/PF9/PL133/505716",
        "productcategory/PF9/PL133/505753",
        "TAX_1515649592569/TAG_1515651273794",
        "admintags/cs_promotion/cs_flex_communities/TAG_1621383551633",
        "cs_device/cs_iphone_all/TAG_1663662508582",
        "cs_device/cs_iphone_all/TAG_1663662638710",
        "cs_device/cs_iphone_all/TAG_1663662668679",
        "cs_device/cs_iphone_all/TAG_1663662701567",
        "ArchivalStatus/Unarchived",
        "cs_device/cs_iphone_all/cs_iphone_11",
        "cs_device/cs_iphone_all/cs_iphone_11_pro",
        "cs_device/cs_iphone_all/cs_iphone_11_pro_max",
        "cs_device/cs_iphone_all/cs_iphone_12",
        "cs_device/cs_iphone_all/cs_iphone_12_mini",
        "cs_device/cs_iphone_all/cs_iphone_12_pro",
        "cs_device/cs_iphone_all/cs_iphone_12_pro_max",
        "cs_device/cs_iphone_all/cs_iphone_13",
        "cs_device/cs_iphone_all/cs_iphone_13_mini",
        "cs_device/cs_iphone_all/cs_iphone_13_pro",
        "cs_device/cs_iphone_all/cs_iphone_13_pro_max",
        "cs_device/cs_iphone_all/cs_iphone_8_plus",
        "cs_device/cs_iphone_all/cs_iphone_x",
        "cs_device/cs_iphone_all/cs_iphone_xr",
        "cs_device/cs_iphone_all/cs_iphone_xs",
        "cs_device/cs_iphone_all/cs_iphone_xs_max",
        "cs_audience/cs_public",
        "admintags/showContextualRecommendations"
      ],
      "description": "Find out what you need to fast charge your iPhone.",
      "docid": "102574",
      "kind": "article",
      "last_modified": "Sep 18, 2026",
      "published_at": "2026-09-18T19:14:10.010Z",
      "title": "Fast charge your iPhone",
      "url": "https://support.apple.com/en-us/102574"
    },
    {
      "article_id": "105099",
      "categories": [
        "productcategory/PF9/PL133",
        "cs_device/cs_iphone_all/TAG_1694700827992",
        "cs_device/cs_iphone_all/TAG_1694700828000",
        "cs_device/cs_iphone_all/TAG_1694700828006",
        "cs_device/cs_iphone_all/TAG_1694700828013",
        "ArchivalStatus/Unarchived",
        "cs_audience/cs_public",
        "GutenbergTopicMetadata/gb-GenerativeKeywords/gb-loc-disclaimer"
      ],
      "description": "USB-C is a universally accepted standard that enables charging, syncing data, and playing audio and video. iPhone 15 and later models have a USB-C connector, which allows you to...",
      "docid": "105099",
      "kind": "article",
      "last_modified": "Sep 17, 2026",
      "published_at": "2026-09-17T17:45:50.050Z",
      "title": "Charge and connect with the USB-C connector on your iPhone",
      "url": "https://support.apple.com/en-us/105099"
    },
    {
      "article_id": "119912",
      "categories": [
        "productcategory/PF9/PL134/PP70",
        "TAX_1515649592569/TAG_1515651273794",
        "admintags/cs_promotion/cs_flex_communities/TAG_1621383551633",
        "ArchivalStatus/Unarchived",
        "cs_device/cs_airpods_all",
        "cs_audience/cs_public",
        "cs_audience/cs_support_app_only",
        "cs_audience/cs_support_site_only",
        "GutenbergTopicMetadata/gb-GenerativeKeywords/gb-do-not-answer",
        "admintags/showContextualRecommendations"
      ],
      "description": "Learn how to charge your AirPods and how to check the charge status.",
      "docid": "119912",
      "kind": "article",
      "last_modified": "Sep 11, 2026",
      "published_at": "2026-09-17T19:04:25.025Z",
      "title": "Charge your AirPods",
      "url": "https://support.apple.com/en-us/119912"
    },
    {
      "article_id": "108377",
      "categories": [
        "productcategory/PF9/PL133",
        "TAX_1515649592569/TAG_1515651273794",
        "admintags/cs_promotion/cs_flex_communities/TAG_1621383551633",
        "cs_device/cs_iphone_all/TAG_1646868722706",
        "ArchivalStatus/Unarchived",
        "cs_device/cs_iphone_all/cs_iphone_11",
        "cs_device/cs_iphone_all/cs_iphone_11_pro",
        "cs_device/cs_iphone_all/cs_iphone_11_pro_max",
        "cs_device/cs_iphone_all/cs_iphone_12",
        "cs_device/cs_iphone_all/cs_iphone_12_mini",
        "cs_device/cs_iphone_all/cs_iphone_12_pro",
        "cs_device/cs_iphone_all/cs_iphone_12_pro_max",
        "cs_device/cs_iphone_all/cs_iphone_13",
        "cs_device/cs_iphone_all/cs_iphone_13_mini",
        "cs_device/cs_iphone_all/cs_iphone_13_pro",
        "cs_device/cs_iphone_all/cs_iphone_13_pro_max",
        "cs_device/cs_iphone_all/cs_iphone_8",
        "cs_device/cs_iphone_all/cs_iphone_8_plus",
        "cs_device/cs_iphone_all/cs_iphone_se_2nd_gen",
        "cs_device/cs_iphone_all/cs_iphone_x",
        "cs_device/cs_iphone_all/cs_iphone_xr",
        "cs_device/cs_iphone_all/cs_iphone_xs",
        "cs_device/cs_iphone_all/cs_iphone_xs_max",
        "admintags/cs_promotion/cs_promotion_applecare/cs_promotion_applecare_c",
        "admintags/cs_promotion/cs_promotion_applecare/cs_promotion_applecare_g",
        "cs_audience/cs_public"
      ],
      "description": "Learn how to wirelessly charge your iPhone with Qi-certified charging accessories.",
      "docid": "108377",
      "kind": "article",
      "last_modified": "Apr 23, 2024",
      "published_at": "2024-04-24T05:30:37.037Z",
      "title": "How to wirelessly charge your iPhone",
      "url": "https://support.apple.com/en-us/108377"
    },
    {
      "article_id": "108068",
      "categories": [
        "productcategory/PF9/PL133",
        "TAX_1515649592569/TAG_1515651273794",
        "GutenbergTopicMetadata/gb-GenerativeKeywords/TAG_1745935212851",
        "ArchivalStatus/Unarchived",
        "cs_device/cs_iphone_all",
        "cs_audience/cs_public",
        "GutenbergTopicMetadata/gb-GenerativeKeywords/gb-loc-disclaimer",
        "admintags/hideGetSupport",
        "admintags/showContextualRecommendations"
      ],
      "description": "With iOS 16.1 and later, your iPhone charges when lower carbon-emission electricity is available. Clean Energy Charging is on by default in the United States....",
      "docid": "108068",
      "kind": "article",
      "last_modified": "Apr 14, 2026",
      "published_at": "2026-04-14T15:32:04.004Z",
      "title": "Use Clean Energy Charging on your iPhone",
      "url": "https://support.apple.com/en-us/108068"
    },
    {
      "article_id": "108805",
      "categories": [
        "productcategory/PF3/PL113",
        "productcategory/PF9/PL133",
        "productcategory/PF26/PL275",
        "TAX_1515649592569/TAG_1515649723167",
        "admintags/cs_promotion/cs_flex_communities/TAG_1621383551633",
        "ArchivalStatus/Unarchived",
        "cs_device/cs_iphone_all/cs_iphone_6s",
        "cs_device/cs_iphone_all/cs_iphone_7",
        "cs_device/cs_iphone_all/cs_iphone_7_plus",
        "cs_device/cs_iphone_all/cs_iphone_8",
        "cs_device/cs_iphone_all",
        "cs_device/cs_iphone_all/cs_iphone_se",
        "cs_device/cs_iphone_all/cs_iphone_se_2nd_gen",
        "cs_device/cs_ipod_touch_all/cs_ipod_touch_6th_gen",
        "cs_device/cs_ipod_touch_all/cs_ipod_touch_7th_gen",
        "cs_device/cs_ipod_touch_all",
        "cs_audience/cs_public",
        "GutenbergTopicMetadata/gb-GenerativeKeywords/gb-do-not-answer",
        "admintags/hideGetSupport"
      ],
      "description": "If your battery won't charge or charges slowly, or if an alert message appears, learn what to do. You can learn about Optimized Battery Charging, cable and port checks, and how to...",
      "docid": "108805",
      "kind": "article",
      "last_modified": "Dec 8, 2025",
      "published_at": "2025-12-09T17:17:49.049Z",
      "title": "If your iPhone or iPod touch won't charge",
      "url": "https://support.apple.com/en-us/108805"
    },
    {
      "article_id": "105105",
      "categories": [
        "productcategory/PF9/PL133",
        "ArchivalStatus/Unarchived",
        "cs_device/cs_iphone_all",
        "cs_audience/cs_public",
        "cs_country/cs_country_all/cs_turkey",
        "GutenbergTopicMetadata/gb-GenerativeKeywords/gb-loc-disclaimer",
        "admintags/hideGetSupport"
      ],
      "description": "Learn how charging and using your iPhone in ideal conditions can prolong your battery's lifespan.",
      "docid": "105105",
      "kind": "article",
      "last_modified": "Feb 14, 2025",
      "published_at": "2025-04-08T16:39:36.036Z",
      "title": "Charge and maintain your iPhone battery",
      "url": "https://support.apple.com/en-us/105105"
    },
    {
      "article_id": "111822",
      "categories": [
        "productcategory/PF9/PL133",
        "productcategory/PF22/PL220",
        "TAX_1515649592569/TAG_1515651273794",
        "ArchivalStatus/Unarchived",
        "cs_device/cs_ipad_all",
        "cs_device/cs_iphone_all",
        "cs_audience/cs_public",
        "GutenbergTopicMetadata/gb-GenerativeKeywords/gb-loc-disclaimer",
        "admintags/hideGetSupport",
        "admintags/showContextualRecommendations"
      ],
      "description": "iPadOS and iOS include a charge-management feature to maintain battery health when iPad or iPhone XS, iPhone XS Max, iPhone XR, or later is connected to power for...",
      "docid": "111822",
      "kind": "article",
      "last_modified": "Mar 16, 2026",
      "published_at": "2026-03-16T20:31:58.058Z",
      "title": "About iPad and iPhone charge-management feature",
      "url": "https://support.apple.com/en-us/111822"
    },
    {
      "article_id": "105047",
      "categories": [
        "productcategory/PF8",
        "productcategory/PF9",
        "TAX_1515649592569/TAG_1515651273794",
        "admintags/cs_promotion/cs_flex_communities/TAG_1621383551633",
        "ArchivalStatus/Unarchived",
        "cs_device/cs_iphone_all/cs_iphone_12",
        "cs_device/cs_iphone_all/cs_iphone_12_mini",
        "cs_device/cs_iphone_all/cs_iphone_12_pro",
        "cs_device/cs_iphone_all/cs_iphone_12_pro_max",
        "cs_device/cs_iphone_all/cs_iphone_13",
        "cs_device/cs_iphone_all/cs_iphone_13_mini",
        "cs_device/cs_iphone_all/cs_iphone_13_pro",
        "cs_device/cs_iphone_all/cs_iphone_13_pro_max",
        "cs_audience/cs_public",
        "GutenbergTopicMetadata/gb-GenerativeKeywords/gb-do-not-answer"
      ],
      "description": "Most iPhone models can charge with MagSafe Charger.",
      "docid": "105047",
      "kind": "article",
      "last_modified": "Sep 18, 2026",
      "published_at": "2026-09-18T19:11:00.000Z",
      "title": "How to use your MagSafe Charger with iPhone",
      "url": "https://support.apple.com/en-us/105047"
    },
    {
      "article_id": "104949",
      "categories": [
        "productcategory/PF9/PL133",
        "ArchivalStatus/Unarchived",
        "cs_audience/cs_public",
        "GutenbergTopicMetadata/gb-GenerativeKeywords/gb-do-not-generate",
        "admintags/hideGetSupport"
      ],
      "description": "If your iPhone or iPad is in a very hot or cold environment, it might not be able to charge. Find out what to do....",
      "docid": "104949",
      "kind": "article",
      "last_modified": "Dec 16, 2025",
      "published_at": "2026-01-13T21:18:53.053Z",
      "title": "If a Charging On Hold notification appears on your iPhone or iPad",
      "url": "https://support.apple.com/en-us/104949"
    },
    {
      "article_id": "118262",
      "categories": [
        "productcategory/PF9/PL134/PP70",
        "TAX_1515649592569/TAG_1515651273794",
        "admintags/cs_promotion/cs_flex_communities/TAG_1621383551633",
        "ArchivalStatus/Unarchived",
        "cs_device/cs_airpods_all/cs_airpods_max",
        "cs_audience/cs_public",
        "GutenbergTopicMetadata/gb-GenerativeKeywords/gb-do-not-answer",
        "admintags/hideGetSupport",
        "admintags/showContextualRecommendations"
      ],
      "description": "Learn how to charge your AirPods Max and how to check the charge status.",
      "docid": "118262",
      "kind": "article",
      "last_modified": "Mar 26, 2026",
      "published_at": "2026-03-31T20:17:01.001Z",
      "title": "Charge your AirPods Max",
      "url": "https://support.apple.com/en-us/118262"
    },
    {
      "article_id": "102558",
      "categories": [
        "productcategory/PF22",
        "productcategory/PF26",
        "productcategory/PF9",
        "productcategory/PF3/PL113",
        "TAX_1515649592569/TAG_1515649723167",
        "admintags/cs_promotion/cs_flex_communities/TAG_1621383551633",
        "ArchivalStatus/Unarchived",
        "cs_device/cs_ipad_all",
        "cs_device/cs_iphone_all",
        "cs_device/cs_ipod_touch_all",
        "cs_audience/cs_public",
        "admintags/showContextualRecommendations"
      ],
      "description": "You need a cellular or Wi-Fi connection to use FaceTime on your iPhone or iPad. Otherwise, you might have issues for one of these reasons....",
      "docid": "102558",
      "kind": "article",
      "last_modified": "Aug 18, 2026",
      "published_at": "2026-09-14T19:34:16.016Z",
      "title": "If you can't make or receive a FaceTime call on your iPhone or iPad",
      "url": "https://support.apple.com/en-us/102558"
    },
    {
      "article_id": "102520",
      "categories": [
        "productcategory/PF9/PL134/PP70",
        "TAX_1515649592569/TAG_1515649723167",
        "admintags/cs_promotion/cs_flex_communities/TAG_1621383551633",
        "ArchivalStatus/Unarchived",
        "cs_device/cs_airpods_all",
        "cs_audience/cs_public",
        "admintags/hideGetSupport"
      ],
      "description": "When you get your replacement AirPods earbuds or charging case, follow these steps to use your AirPods again on your iPhone or iPad....",
      "docid": "102520",
      "kind": "article",
      "last_modified": "Mar 30, 2026",
      "published_at": "2026-03-30T21:13:48.048Z",
      "title": "Set up your replacement AirPods or charging case",
      "url": "https://support.apple.com/en-us/102520"
    },
    {
      "article_id": "108765",
      "categories": [
        "productcategory/PF9/PL133",
        "TAX_1515649592569/TAG_1515651273794",
        "admintags/cs_promotion/cs_flex_communities/TAG_1621383551633",
        "ArchivalStatus/Unarchived",
        "cs_device/cs_iphone_all",
        "cs_audience/cs_public",
        "GutenbergTopicMetadata/gb-GenerativeKeywords/gb-do-not-answer"
      ],
      "description": "Learn how to clean your iPhone.",
      "docid": "108765",
      "kind": "article",
      "last_modified": "Sep 18, 2026",
      "published_at": "2026-09-18T20:14:01.001Z",
      "title": "Cleaning your iPhone",
      "url": "https://support.apple.com/en-us/108765"
    },
    {
      "article_id": "102593",
      "categories": [
        "productcategory/PF9/PL134/PP70",
        "TAX_1515649592569/TAG_1515649723167",
        "admintags/cs_promotion/cs_flex_communities/TAG_1621383551633",
        "ArchivalStatus/Unarchived",
        "cs_device/cs_airpods_all",
        "cs_audience/cs_public",
        "GutenbergTopicMetadata/gb-GenerativeKeywords/gb-do-not-answer",
        "admintags/showContextualRecommendations"
      ],
      "description": "If your AirPods won't charge, you can try connecting your AirPods to power, checking your cable connections and charge status, and resetting your AirPods....",
      "docid": "102593",
      "kind": "article",
      "last_modified": "Sep 16, 2025",
      "published_at": "2025-09-18T20:03:34.034Z",
      "title": "If your AirPods won’t charge",
      "url": "https://support.apple.com/en-us/102593"
    }
  ],
  "source_url": "https://support.apple.com/kb/index?page=ajax&locale=en_US&query=iphone+fast+charging&product=PF9&doctype=support-articles&currentPage=1&includeArchived=false&requestid=",
  "total_results": 381
}
```

### Suggest

- Capability: `support/suggest`
- Description: Search-box autocomplete for Apple Support: suggested queries and quick links for a prefix, from www.apple.com/search-services.
- Instructions: Cheap query expansion before `search`; quick links often point straight at the relevant article or repair page.
- Cost: 5 credits per call
- Capability file: [Suggest](https://firecrawl.dev/alexandria/agents/providers/support-apple-com/support/suggest)

Accepted options:
- `locale` (string): Pattern: ^[a-z]{2,3}-[a-z]{2}$. Example: `en-us`
- `query` (string, required): query Example: `<query>`

Response schema example:
```json
{
  "locale": "en_US",
  "observed_at_ms": 1790099213364,
  "query": "iphone",
  "quick_links": [
    {
      "label": "iPhone Repair",
      "url": "https://support.apple.com/iphone/repair"
    },
    {
      "label": "iPhone Screen Repair",
      "url": "https://support.apple.com/iphone/repair/screen-replacement"
    },
    {
      "label": "iPhone Battery Replacement",
      "url": "https://support.apple.com/iphone/repair/battery-replacement"
    },
    {
      "label": "Back up your iPhone, iPad, or iPod touch",
      "url": "https://support.apple.com/en-us/HT203977"
    },
    {
      "label": "If you forgot your iPhone passcode",
      "url": "https://support.apple.com/en-us/HT204306"
    }
  ],
  "suggestions": [
    {
      "label": "iphone disabled",
      "url": "https://support.apple.com/kb/index?page=search&type=suggested&locale=en_US&q=iphone+disabled&src=support_searchbox_psp"
    },
    {
      "label": "iphone disabled connect to itunes",
      "url": "https://support.apple.com/kb/index?page=search&type=suggested&locale=en_US&q=iphone+disabled+connect+to+itunes&src=support_searchbox_psp"
    },
    {
      "label": "iphone repair",
      "url": "https://support.apple.com/kb/index?page=search&type=suggested&locale=en_US&q=iphone+repair&src=support_searchbox_psp"
    },
    {
      "label": "iphone restore",
      "url": "https://support.apple.com/kb/index?page=search&type=suggested&locale=en_US&q=iphone+restore&src=support_searchbox_psp"
    },
    {
      "label": "iphone backup",
      "url": "https://support.apple.com/kb/index?page=search&type=suggested&locale=en_US&q=iphone+backup&src=support_searchbox_psp"
    }
  ]
}
```

### Tech specs

- Capability: `support/tech_specs`
- Description: An Apple tech-specs page (content type SP, e.g. 'iPhone 18 Pro - Tech Specs') parsed into labelled spec sections with footnotes. Optional section filter.
- Instructions: Official specifications for one Apple product: capacity, size and weight, display, power and battery (fast-charge requirements), cellular bands, in the box. Find the article_id through `product_docs` (tech_specs.article_id) or `search`.
- Cost: 5 credits per call
- Capability file: [Tech specs](https://firecrawl.dev/alexandria/agents/providers/support-apple-com/support/tech_specs)

Accepted options:
- `article_id` (string, required): Numeric id of a tech-specs article, e.g. 148590 (iPhone 18 Pro). Pattern: ^[0-9]{4,12}$. Example: `<article_id>`
- `locale` (string): Pattern: ^[a-z]{2,3}-[a-z]{2}$. Example: `en-us`
- `section` (string): Case-insensitive substring filter on section headings, e.g. 'Power and Battery'. Omit for every section. Example: `<section>`

Response schema example:
```json
{
  "article_id": "148590",
  "footnotes": [
    {
      "marker": "1",
      "text": "Available space is less and varies due to many factors. A standard configuration uses approximately 12GB to 24GB of space, including iOS 27 with its latest features and Apple apps that can be deleted. Apple Intelligence on‑device models use approximately 7GB of space and can be deleted if Apple Intelligence is turned off. Turning on Apple Intelligence will download the models again. Apple apps that can be deleted use about 4.5GB of space, and you can download them back from the App Store. Storage capacity subject to change based on software version, settings, and iPhone model."
    },
    {
      "marker": "2",
      "text": "Size and weight vary by configuration and manufacturing process."
    },
    {
      "marker": "3",
      "text": "iPhone 18 Pro and iPhone 18 Pro Max are splash, water, and dust resistant and were tested under controlled laboratory conditions with a rating of IP68 under IEC standard 60529 (maximum depth of 6 meters up to 30 minutes). Splash, water, and dust resistance are not permanent conditions. Resistance might decrease as a result of normal wear. Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage not covered under warranty."
    },
    {
      "marker": "4",
      "text": "Apple Intelligence is available with Siri and device language set to Chinese (Simplified), Chinese (Traditional), Danish, Dutch, English, French, German, Italian, Japanese, Korean, Norwegian, Portuguese, Spanish, Swedish, Turkish, or Vietnamese. Some features may not be available in all regions or languages. Some devices may not be available in all regions. Siri AI is available in beta in iOS 27 and requires an Apple Intelligence–enabled device set to a supported language. Available in English to start. Siri AI will not be initially available in the EU on iOS. Certain Apple Intelligence features that rely on server-side models are subject to daily usage limits, including but not limited to Siri AI, Intelligent Photo Editing Tools, Image Playground, and AFM 3 Cloud models in Shortcuts. Daily limits may vary by feature, request complexity, system demand, system policies, and other factors. Expanded access to such features will be available for a fee in the future. Use of these features is subject to the Apple Intelligence Terms and Conditions. Learn more at apple.com/apple-intelligence ."
    },
    {
      "marker": "5",
      "text": "Enabled by compatible apps."
    },
    {
      "marker": "6",
      "text": "Enabled by compatible third-party hardware and software."
    },
    {
      "marker": "7",
      "text": "Testing conducted by Apple in August 2026 using preproduction iPhone 18 Pro, iPhone 18 Pro Max and iPhone Duo units and software, subscribed to LTE and 5G carrier networks, using a representative usage profile. Profile is based on the median usage values across iPhone users and reflects a combination of passive and active use of a variety of applications, including but not limited to messaging, photos, music, social media, video streaming, games, web browsing and navigation. iPhone Duo typical use based on equal usage between inner and outer displays. Battery life varies by use, configuration, cellular network, signal strength and other factors; actual results may vary based on usage."
    },
    {
      "marker": "8",
      "text": "Testing conducted by Apple in July 2026 using preproduction iPhone 18 Pro and iPhone 18 Pro Max units and software, subscribed to LTE and 5G carrier networks. Video playback consisted of a repeated 2-hour 23-minute HDR movie purchased from the iTunes Store. Video playback (streamed) consisted of a repeated 3-hour 1-minute HDR movie purchased from the iTunes Store. All settings were default except: Bluetooth was paired with headphones; Wi-Fi was associated with a network; the Wi-Fi feature Ask to Join Networks, Auto-Brightness, and True Tone were turned off."
    },
    {
      "marker": "9",
      "text": "Testing conducted by Apple in July 2026 using preproduction iPhone 18 Pro and iPhone 18 Pro Max units and software, and either USB‑C Charge Cable or Apple MagSafe Chargers (1‑meter Model A3502 and 2‑meter Model A3503), both with Apple 40W Dynamic Power Adapter with 60W Max (Model A3351). Wired fast charge supported with 60W-capable USB‑C cable and USB PD 3.1 (or better) power adapters with Adjustable Voltage Supply (AVS). Fast‑charge testing conducted with drained iPhone units. Times measured from the appearance of the Apple logo as the unit started up. Charge time varies with adapter, settings, usage, and environmental factors; actual results will vary."
    },
    {
      "marker": "10",
      "text": "Satellite features are included for free for two years with the activation of any iPhone 14 or later model. Connection and response times vary based on location, site conditions, and other factors. Some satellite features require a carrier plan. SMS messaging via satellite is available on supported carriers. SMS message rates may apply. Satellite connectivity is provided by Globalstar and its affiliates. See support.apple.com/105097 for more information."
    },
    {
      "marker": "11",
      "text": "iPhone Duo, iPhone 18 Pro, iPhone 17e, iPhone 17, and iPhone Air can detect a severe car crash and call for help. Requires a cellular connection, satellite connectivity, or Wi‑Fi calling."
    },
    {
      "marker": "12",
      "text": "Data plan required. 5G, Gigabit LTE, VoLTE, and Wi‑Fi calling are available in select markets and through select carriers. Speeds are based on theoretical throughput and vary based on site conditions and carrier. For details on 5G and LTE support, contact your carrier and see apple.com/iphone/cellular ."
    },
    {
      "marker": "13",
      "text": "Wi‑Fi 7 available in countries and regions where supported."
    },
    {
      "marker": "14",
      "text": "Ultra Wideband availability varies by region."
    },
    {
      "marker": "15",
      "text": "Visual Intelligence is available on any Apple Intelligence–enabled iPhone. Some capabilities may not be available in all languages and regions. For more details, see support.apple.com/121115#visual-intelligence ."
    },
    {
      "marker": "16",
      "text": "USB 3 cable with 10Gb/s speed required."
    },
    {
      "marker": "17",
      "text": "iPhone 18 Pro models are activated with an eSIM and do not support a physical SIM. Use of an eSIM requires a carrier that supports eSIM and a wireless service plan. See your carrier for details. To learn more, visit support.apple.com/HT212780 ."
    },
    {
      "marker": "18",
      "text": "Apple Cash services are provided by Green Dot Bank, Member FDIC. Apple Payments Services LLC, a subsidiary of Apple Inc., is a service provider of Green Dot Bank for Apple Cash accounts. Neither Apple Inc. nor Apple Payments Services LLC is a bank. Learn more about Apple Cash Terms and Conditions from Green Dot Bank. Only available in the 50 United States, the District of Columbia, and Puerto Rico (collectively the “U.S.”). To send and receive money with an Apple Cash account, you must be 18 and a U.S. resident. If you’re under 18, your family organizer can set up Apple Cash for you as part of their Apple Cash Family account, but you may not be able to access features that require a supported payment card. Security checks may require more time to make funds available. Apple Cash Family accounts can only send or receive up to $2000 within a rolling seven-day period. Tap to Cash transactions can only be used to send or receive up to $2000 within a rolling seven-day period. Other limits apply, see Apple Cash Terms and Conditions from Green Dot for details. To access and use all Apple Cash features, you must register your Apple Cash account and have an eligible Apple device with Wallet that has the latest version of iOS. All communications from Apple and Green Dot Bank about Apple Cash (including transactional and marketing communications) and customer service support are available in English. Certain communications about Apple Cash can be viewed in another language depending on your device language settings."
    },
    {
      "marker": "19",
      "text": "Available only in select cities and transit systems. Requires eligible device and OS version. See here for details ."
    },
    {
      "marker": "20",
      "text": "FaceTime calling requires a FaceTime‑enabled device for the caller and recipient and a Wi‑Fi connection. Availability over a cellular network depends on carrier policies; data charges may apply."
    },
    {
      "marker": "21",
      "text": "Standard dynamic range video content only."
    },
    {
      "marker": "22",
      "text": "Siri may not be available in all languages or in all areas, and features may vary by area. Internet access required. Cellular data charges may apply."
    },
    {
      "marker": "23",
      "text": "Wireless broadband recommended; fees may apply."
    },
    {
      "marker": "24",
      "text": "Product recycled or renewable content is the mass of certified recycled material relative to the overall mass of the device, not including packaging or in-box accessories. Recycled and renewable plastic content calculation includes mass balance allocation."
    },
    {
      "marker": "25",
      "text": "Breakdown of U.S. retail packaging by weight. Adhesives, inks, and coatings are excluded from our calculations of plastic content and packaging weight. Fiber sourcing requirements are defined in Apple’s Responsible Fiber Specification. We consider wood fibers to include bamboo."
    },
    {
      "marker": "26",
      "text": "We estimate the percentage of electricity-related emissions in our manufacturing that is sourced from low-carbon electricity by attributing to our carbon model low-carbon energy procured by our suppliers in the prior fiscal year, based on the supplier manufacturing allocations at time of product launch. Included in this number is only low-carbon electricity that Apple or its suppliers have procured as part of Apple’s Supplier Clean Energy Program."
    },
    {
      "marker": "27",
      "text": "Efficiency performance is based on the U.S. Department of Energy Federal Energy Conservation Standards for Battery Chargers ."
    },
    {
      "marker": "28",
      "text": "All established final assembly supplier sites — those that have been Apple suppliers for more than one year — for iPhone 18 Pro and iPhone 18 Pro Max are third-party verified as Zero Waste by UL LLC (UL 2799 Standard). UL requires at least 90% diversion through methods other than waste to energy to achieve Zero Waste to Landfill (Silver 90–94%, Gold 95–99%, and Platinum 100%) designations."
    },
    {
      "marker": "29",
      "text": "Apple’s Regulated Substances Specification describes Apple’s restrictions on the use of certain chemical substances in materials in Apple products, accessories, manufacturing processes, and packaging used for shipping products to Apple’s end‑customers. Restrictions are derived from international laws or directives, regulatory agencies, eco‑label requirements, environmental standards, and Apple policies. Every Apple product is free of PVC and phthalates except for AC power cords in India, Thailand (for two‑prong AC power cords), and South Korea, where we continue to seek government approval for our PVC and phthalates replacement. Apple products comply with the European Union Directive 2011/65/EU and its amendments, including exemptions for the use of lead such as high-temperature solder. Apple is working to phase out the use of these exempted substances for new products where technically possible."
    }
  ],
  "image_url": "https://cdsassets.apple.com/live/7WUAS350/images/tech-specs/iphone-18-pro.png",
  "locale": "en-us",
  "observed_at_ms": 1790099191545,
  "product": "iPhone 18 Pro",
  "section_filter": "Power and Battery",
  "sections": [
    {
      "entries": [
        {
          "label": "Typical use",
          "value": "Up to 24 hours"
        },
        {
          "footnote_refs": [
            "8"
          ],
          "label": "Video playback",
          "value": "Up to 36 hours"
        },
        {
          "footnote_refs": [
            "8"
          ],
          "label": "Video playback (streamed)",
          "value": "Up to 33 hours"
        },
        {
          "label": null,
          "value": "Built‑in rechargeable lithium‑ion battery"
        },
        {
          "label": null,
          "value": "Fast-charge capable:"
        },
        {
          "footnote_refs": [
            "9"
          ],
          "label": null,
          "value": "Up to 50% charge in around 15 minutes when using 60W-capable adapter or higher with Adjustable Voltage Supply (available separately) paired with USB-C charging cable"
        },
        {
          "footnote_refs": [
            "9"
          ],
          "label": null,
          "value": "Up to 50% charge in 30 minutes with 35W adapter or higher paired with MagSafe Charger (both available separately)"
        }
      ],
      "footnote_refs": [
        "7"
      ],
      "heading": "Power and Battery"
    }
  ],
  "title": "iPhone 18 Pro - Tech Specs",
  "url": "https://support.apple.com/en-us/148590",
  "year_introduced": 2026
}
```
