---
type: "firecrawl-provider"
description: "Massachusetts state government (mass.gov) services, how-to application pages, agencies, offices and forms from the site's public Drupal JSON:API: application destinations, contacts, steps, eligibility text and office addresses for SNAP, MassHealth, TAFDC, heating assistance, WIC, child care and every other program the site documents."
use_when: "Massachusetts state government (mass.gov) services, how-to application pages, agencies, offices and forms from the site's public Drupal JSON:API: application destinations, contacts, steps, eligibility text and office addresses for SNAP, MassHealth, TAFDC, heating assistance, WIC, child care and every other program the site documents."
categories: "Public records"
capabilities: 6
credits_per_call: 5
---
# Mass.gov on Firecrawl Alexandria

Massachusetts state government (mass.gov) services, how-to application pages, agencies, offices and forms from the site's public Drupal JSON:API: application destinations, contacts, steps, eligibility text and office addresses for SNAP, MassHealth, TAFDC, heating assistance, WIC, child care and every other program the site documents.

- Categories: Public records
- Category index: [Public records category](https://firecrawl.dev/alexandria/agents/categories/public-records)
- Provider key: `mass-gov`
- Access: Firecrawl credits
- Cost: 5 credits per call

## More

- [Human guide](https://firecrawl.dev/app/alexandria/mass-gov)
- [OpenAPI spec](https://firecrawl.dev/alexandria/agents/providers/mass-gov/openapi.json)

## Capabilities

- [Documents](https://firecrawl.dev/alexandria/agents/providers/mass-gov/public-services/documents): Search mass.gov documents (forms, applications, notices) by name substring; returns media ids, page and download URLs; offset pagination.
- [How to](https://firecrawl.dev/alexandria/agents/providers/mass-gov/public-services/how_to): One mass.gov how-to page (how to apply for or do something): application methods (online, phone, mail, fax, in person) with their destination links, primary application links, next steps, decision time, eligibility/fees text, contacts, forms, owning agency and parent topic.
- [Locations](https://firecrawl.dev/alexandria/agents/providers/mass-gov/public-services/locations): Offices (location pages) of a mass.gov organization by its node id, with the primary contact's street address, coordinates and phone numbers; offset pagination.
- [Organization](https://firecrawl.dev/alexandria/agents/providers/mass-gov/public-services/organization): One mass.gov organization (agency) page: description, acronym, application/log-in links, social links, primary contact with phone/fax/address, parent agency, and the agency's how-to pages (first 50 by title).
- [Search pages](https://firecrawl.dev/alexandria/agents/providers/mass-gov/public-services/search_pages): Search mass.gov pages of one content type by title (case-insensitive substring) through the site's Drupal JSON:API; returns node ids, canonical URLs and the page lede, with offset pagination.
- [Service](https://firecrawl.dev/alexandria/agents/providers/mass-gov/public-services/service): One mass.gov service page (program overview): lede and body, key-action link groups (apply, screener, log in), rich-text sections, contacts with phone/fax/address, owning agency and parent topic.

## 1. Choose this provider when

Massachusetts state government (mass.gov) services, how-to application pages, agencies, offices and forms from the site's public Drupal JSON:API: application destinations, contacts, steps, eligibility text and office addresses for SNAP, MassHealth, TAFDC, heating assistance, WIC, child care and every other program the site documents.

## 2. Minimal request

Call `POST https://api.firecrawl.dev/v2/scrape` with `{ alexandria: { provider, capability, options } }`. For a batch, send `{ alexandria: [...] }` with up to 10 calls.

```json
{
  "provider": "mass-gov",
  "capability": "public-services/documents",
  "options": {
    "limit": 20,
    "query": "SNAP application"
  }
}
```

## 3. Add provider options

Use only the options needed for the task:

- `limit` (number): Page size; the JSON:API caps pages at 50. Example: `20`
- `offset` (number): Offset of the first row; pass `next_offset` from the previous page. Example: `0`
- `query` (string, required): query Example: `<query>`

## 4. Request through your preferred interface

### JavaScript

```javascript
const result = await firecrawl.scrape({
  alexandria: {
    provider: "mass-gov",
    capability: "public-services/documents",
    options: {
      limit: 20,
      query: "SNAP application",
    },
  },
});
```

### Python

```python
result = firecrawl.scrape_alexandria({
  "provider": "mass-gov",
  "capability": "public-services/documents",
  "options": {
    "limit": 20,
    "query": "SNAP application"
  }
})
```

### cURL

```sh
curl https://api.firecrawl.dev/v2/scrape \
  -H "Authorization: Bearer $FIRECRAWL_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
  "alexandria": {
    "provider": "mass-gov",
    "capability": "public-services/documents",
    "options": {
      "limit": 20,
      "query": "SNAP application"
    }
  }
}'
```

### CLI

```sh
firecrawl scrape 'mass-gov/public-services/documents' \
  --options '{"limit":20,"query":"SNAP application"}'
```


### MCP

Call the FCX MCP retrieve tool with this object:

```json
{
  "provider": "mass-gov",
  "capability": "public-services/documents",
  "options": {
    "limit": 20,
    "query": "SNAP application"
  }
}
```

Ask for only the returned fields needed by the task.

## 5. Full request shape

```json
{
  "provider": "mass-gov",
  "capability": "public-services/documents",
  "options": {
    "limit": 20,
    "query": "SNAP application"
  }
}
```

## 6. Response data

The response includes `success`, `provider`, `capability`, `creditsCost` and `data`. This example shows the provider payload in `data`:

```json
{
  "count": 19,
  "country": "US",
  "documents": [
    {
      "changed": "2026-08-29T21:19:22+00:00",
      "download_url": null,
      "language": "ar",
      "mid": 1981726,
      "name": "Arabic SNAP Application for Seniors (SNAP‐App‐Seniors)",
      "url": null,
      "uuid": "5db4d1f9-6f10-42d6-b8f9-67320032f860"
    },
    {
      "changed": "2026-08-29T21:18:35+00:00",
      "download_url": null,
      "language": "zh-hant",
      "mid": 1981741,
      "name": "Chinese SNAP Application for Seniors (SNAP‐App‐Seniors)",
      "url": null,
      "uuid": "3427eb92-872f-4b41-9552-438b57acc96d"
    },
    {
      "changed": "2024-07-11T15:47:09+00:00",
      "download_url": null,
      "language": "zh-hans",
      "mid": 2792561,
      "name": "DTA SNAP Application Standards Signage_Chinese.pdf",
      "url": null,
      "uuid": "ae80a0e0-1e09-483c-88d0-03ae2b22dc7d"
    },
    {
      "changed": "2024-07-11T15:41:22+00:00",
      "download_url": "https://www.mass.gov/doc/dta-snap-application-standards-signage/download",
      "language": "en",
      "mid": 2792516,
      "name": "DTA SNAP Application Standards Signage_English.pdf",
      "url": "https://www.mass.gov/doc/dta-snap-application-standards-signage",
      "uuid": "d7b36a21-b7c1-42c7-b9bb-3851d7532fda"
    },
    {
      "changed": "2024-07-11T15:52:11+00:00",
      "download_url": null,
      "language": "ht",
      "mid": 2792611,
      "name": "DTA SNAP Application Standards Signage_Haitian Creole.pdf",
      "url": null,
      "uuid": "0b4e31c9-d386-4a5a-9d57-6c3fd5120d08"
    },
    {
      "changed": "2024-07-11T15:53:39+00:00",
      "download_url": null,
      "language": "pt-br",
      "mid": 2792616,
      "name": "DTA SNAP Application Standards Signage_Portuguese.pdf",
      "url": null,
      "uuid": "3cb98289-813c-41c4-9c34-2459828ad84b"
    },
    {
      "changed": "2024-07-11T15:56:21+00:00",
      "download_url": null,
      "language": "es",
      "mid": 2792621,
      "name": "DTA SNAP Application Standards Signage_Spanish.pdf",
      "url": null,
      "uuid": "267a17e8-d768-46ed-b787-81b0333f25cc"
    },
    {
      "changed": "2024-07-11T15:57:20+00:00",
      "download_url": null,
      "language": "vi",
      "mid": 2792631,
      "name": "DTA SNAP Application Standards Signage_Vietnamese.pdf",
      "url": null,
      "uuid": "39283ab1-96b5-4840-b2c6-4d9954d8172f"
    },
    {
      "changed": "2026-08-29T21:17:43+00:00",
      "download_url": null,
      "language": "fr",
      "mid": 1981746,
      "name": "French SNAP Application for Seniors (SNAP‐App‐Seniors)",
      "url": null,
      "uuid": "ead72e4f-ba04-48da-b4fb-df4da0a985c8"
    },
    {
      "changed": "2026-08-29T21:16:50+00:00",
      "download_url": null,
      "language": "ht",
      "mid": 1981806,
      "name": "Haitian Creole SNAP Application for Seniors (SNAP‐App‐Seniors)",
      "url": null,
      "uuid": "e3e65f74-51b0-4390-917f-28a8ab4471b5"
    },
    {
      "changed": "2026-08-29T21:15:46+00:00",
      "download_url": null,
      "language": "it",
      "mid": 1981816,
      "name": "Italian SNAP Application for Seniors (SNAP‐App‐Seniors)",
      "url": null,
      "uuid": "bfa274bd-ba93-4e81-bf97-9f27134fb26e"
    },
    {
      "changed": "2026-08-29T21:14:58+00:00",
      "download_url": null,
      "language": "km",
      "mid": 1981821,
      "name": "Khmer SNAP Application for Seniors (SNAP‐App‐Seniors)",
      "url": null,
      "uuid": "a2b6677b-5a06-4103-80b9-552e28e237f2"
    },
    {
      "changed": "2026-08-30T17:43:02+00:00",
      "download_url": null,
      "language": "ko",
      "mid": 1981881,
      "name": "Korean SNAP Application for Seniors (SNAP‐App‐Seniors)",
      "url": null,
      "uuid": "7582965a-1310-4555-9e3a-44facaf0bbfe"
    },
    {
      "changed": "2026-08-29T21:13:25+00:00",
      "download_url": null,
      "language": "pl",
      "mid": 1981931,
      "name": "Polish SNAP Application for Seniors (SNAP‐App‐Seniors)",
      "url": null,
      "uuid": "0173a488-4b45-4229-8887-38574c7bd7cd"
    },
    {
      "changed": "2026-08-29T21:12:28+00:00",
      "download_url": null,
      "language": "pt-pt",
      "mid": 1604316,
      "name": "Portuguese SNAP Application for Seniors (SNAP‐App‐Seniors)",
      "url": null,
      "uuid": "2d3a3865-4521-4b90-be5a-0e49acf7ff25"
    },
    {
      "changed": "2026-08-29T21:11:33+00:00",
      "download_url": null,
      "language": "ru",
      "mid": 1981986,
      "name": "Russian SNAP Application for Seniors (SNAP‐App‐Seniors)",
      "url": null,
      "uuid": "bd07c866-1557-4b76-bb22-f37cb5c5dc7d"
    },
    {
      "changed": "2026-08-28T20:26:01+00:00",
      "download_url": "https://www.mass.gov/doc/snap-application-for-seniors-snap-app-seniors/download",
      "language": "en",
      "mid": 1603881,
      "name": "SNAP Application for Seniors (SNAP‐App‐Seniors)",
      "url": "https://www.mass.gov/doc/snap-application-for-seniors-snap-app-seniors",
      "uuid": "a9192710-5dee-4a86-8df8-0fef927166a0"
    },
    {
      "changed": "2026-08-29T21:10:01+00:00",
      "download_url": null,
      "language": "es",
      "mid": 1603901,
      "name": "Spanish SNAP Application for Seniors (SNAP‐App‐Seniors)",
      "url": null,
      "uuid": "b29f12cf-1a47-4012-afce-0ff89cc803a1"
    },
    {
      "changed": "2026-08-28T20:36:02+00:00",
      "download_url": null,
      "language": "vi",
      "mid": 1982066,
      "name": "Vietnamese SNAP Application for Seniors (SNAP‐App‐Seniors)",
      "url": null,
      "uuid": "a150283b-df22-4e9c-b571-8afd66cd9493"
    }
  ],
  "next_offset": null,
  "observed_at_ms": 1793613059754,
  "offset": 0,
  "query": "SNAP application",
  "region": "MA"
}
```

## API reference-derived contract

The following capability contract is generated from the same normalized Alexandria API reference exposed in the API spec.

### Documents

- Capability: `public-services/documents`
- Description: Search mass.gov documents (forms, applications, notices) by name substring; returns media ids, page and download URLs; offset pagination.
- Instructions: Find a printable application or form by name, e.g. "SNAP application", "TAFDC", "MassHealth application".
- Cost: 5 credits per call
- Capability file: [Documents](https://firecrawl.dev/alexandria/agents/providers/mass-gov/public-services/documents)

Accepted options:
- `limit` (number): Page size; the JSON:API caps pages at 50. Example: `20`
- `offset` (number): Offset of the first row; pass `next_offset` from the previous page. Example: `0`
- `query` (string, required): query Example: `<query>`

Response schema example:
```json
{
  "count": 19,
  "country": "US",
  "documents": [
    {
      "changed": "2026-08-29T21:19:22+00:00",
      "download_url": null,
      "language": "ar",
      "mid": 1981726,
      "name": "Arabic SNAP Application for Seniors (SNAP‐App‐Seniors)",
      "url": null,
      "uuid": "5db4d1f9-6f10-42d6-b8f9-67320032f860"
    },
    {
      "changed": "2026-08-29T21:18:35+00:00",
      "download_url": null,
      "language": "zh-hant",
      "mid": 1981741,
      "name": "Chinese SNAP Application for Seniors (SNAP‐App‐Seniors)",
      "url": null,
      "uuid": "3427eb92-872f-4b41-9552-438b57acc96d"
    },
    {
      "changed": "2024-07-11T15:47:09+00:00",
      "download_url": null,
      "language": "zh-hans",
      "mid": 2792561,
      "name": "DTA SNAP Application Standards Signage_Chinese.pdf",
      "url": null,
      "uuid": "ae80a0e0-1e09-483c-88d0-03ae2b22dc7d"
    },
    {
      "changed": "2024-07-11T15:41:22+00:00",
      "download_url": "https://www.mass.gov/doc/dta-snap-application-standards-signage/download",
      "language": "en",
      "mid": 2792516,
      "name": "DTA SNAP Application Standards Signage_English.pdf",
      "url": "https://www.mass.gov/doc/dta-snap-application-standards-signage",
      "uuid": "d7b36a21-b7c1-42c7-b9bb-3851d7532fda"
    },
    {
      "changed": "2024-07-11T15:52:11+00:00",
      "download_url": null,
      "language": "ht",
      "mid": 2792611,
      "name": "DTA SNAP Application Standards Signage_Haitian Creole.pdf",
      "url": null,
      "uuid": "0b4e31c9-d386-4a5a-9d57-6c3fd5120d08"
    },
    {
      "changed": "2024-07-11T15:53:39+00:00",
      "download_url": null,
      "language": "pt-br",
      "mid": 2792616,
      "name": "DTA SNAP Application Standards Signage_Portuguese.pdf",
      "url": null,
      "uuid": "3cb98289-813c-41c4-9c34-2459828ad84b"
    },
    {
      "changed": "2024-07-11T15:56:21+00:00",
      "download_url": null,
      "language": "es",
      "mid": 2792621,
      "name": "DTA SNAP Application Standards Signage_Spanish.pdf",
      "url": null,
      "uuid": "267a17e8-d768-46ed-b787-81b0333f25cc"
    },
    {
      "changed": "2024-07-11T15:57:20+00:00",
      "download_url": null,
      "language": "vi",
      "mid": 2792631,
      "name": "DTA SNAP Application Standards Signage_Vietnamese.pdf",
      "url": null,
      "uuid": "39283ab1-96b5-4840-b2c6-4d9954d8172f"
    },
    {
      "changed": "2026-08-29T21:17:43+00:00",
      "download_url": null,
      "language": "fr",
      "mid": 1981746,
      "name": "French SNAP Application for Seniors (SNAP‐App‐Seniors)",
      "url": null,
      "uuid": "ead72e4f-ba04-48da-b4fb-df4da0a985c8"
    },
    {
      "changed": "2026-08-29T21:16:50+00:00",
      "download_url": null,
      "language": "ht",
      "mid": 1981806,
      "name": "Haitian Creole SNAP Application for Seniors (SNAP‐App‐Seniors)",
      "url": null,
      "uuid": "e3e65f74-51b0-4390-917f-28a8ab4471b5"
    },
    {
      "changed": "2026-08-29T21:15:46+00:00",
      "download_url": null,
      "language": "it",
      "mid": 1981816,
      "name": "Italian SNAP Application for Seniors (SNAP‐App‐Seniors)",
      "url": null,
      "uuid": "bfa274bd-ba93-4e81-bf97-9f27134fb26e"
    },
    {
      "changed": "2026-08-29T21:14:58+00:00",
      "download_url": null,
      "language": "km",
      "mid": 1981821,
      "name": "Khmer SNAP Application for Seniors (SNAP‐App‐Seniors)",
      "url": null,
      "uuid": "a2b6677b-5a06-4103-80b9-552e28e237f2"
    },
    {
      "changed": "2026-08-30T17:43:02+00:00",
      "download_url": null,
      "language": "ko",
      "mid": 1981881,
      "name": "Korean SNAP Application for Seniors (SNAP‐App‐Seniors)",
      "url": null,
      "uuid": "7582965a-1310-4555-9e3a-44facaf0bbfe"
    },
    {
      "changed": "2026-08-29T21:13:25+00:00",
      "download_url": null,
      "language": "pl",
      "mid": 1981931,
      "name": "Polish SNAP Application for Seniors (SNAP‐App‐Seniors)",
      "url": null,
      "uuid": "0173a488-4b45-4229-8887-38574c7bd7cd"
    },
    {
      "changed": "2026-08-29T21:12:28+00:00",
      "download_url": null,
      "language": "pt-pt",
      "mid": 1604316,
      "name": "Portuguese SNAP Application for Seniors (SNAP‐App‐Seniors)",
      "url": null,
      "uuid": "2d3a3865-4521-4b90-be5a-0e49acf7ff25"
    },
    {
      "changed": "2026-08-29T21:11:33+00:00",
      "download_url": null,
      "language": "ru",
      "mid": 1981986,
      "name": "Russian SNAP Application for Seniors (SNAP‐App‐Seniors)",
      "url": null,
      "uuid": "bd07c866-1557-4b76-bb22-f37cb5c5dc7d"
    },
    {
      "changed": "2026-08-28T20:26:01+00:00",
      "download_url": "https://www.mass.gov/doc/snap-application-for-seniors-snap-app-seniors/download",
      "language": "en",
      "mid": 1603881,
      "name": "SNAP Application for Seniors (SNAP‐App‐Seniors)",
      "url": "https://www.mass.gov/doc/snap-application-for-seniors-snap-app-seniors",
      "uuid": "a9192710-5dee-4a86-8df8-0fef927166a0"
    },
    {
      "changed": "2026-08-29T21:10:01+00:00",
      "download_url": null,
      "language": "es",
      "mid": 1603901,
      "name": "Spanish SNAP Application for Seniors (SNAP‐App‐Seniors)",
      "url": null,
      "uuid": "b29f12cf-1a47-4012-afce-0ff89cc803a1"
    },
    {
      "changed": "2026-08-28T20:36:02+00:00",
      "download_url": null,
      "language": "vi",
      "mid": 1982066,
      "name": "Vietnamese SNAP Application for Seniors (SNAP‐App‐Seniors)",
      "url": null,
      "uuid": "a150283b-df22-4e9c-b571-8afd66cd9493"
    }
  ],
  "next_offset": null,
  "observed_at_ms": 1793613059754,
  "offset": 0,
  "query": "SNAP application",
  "region": "MA"
}
```

### How to

- Capability: `public-services/how_to`
- Description: One mass.gov how-to page (how to apply for or do something): application methods (online, phone, mail, fax, in person) with their destination links, primary application links, next steps, decision time, eligibility/fees text, contacts, forms, owning agency and parent topic.
- Instructions: The authoritative application route for a benefit: SNAP, MassHealth, TAFDC/EAEDC, heating assistance, WIC, child care and any other /how-to/ page. Give a nid from search_pages or the page URL.
- Cost: 5 credits per call
- Capability file: [How to](https://firecrawl.dev/alexandria/agents/providers/mass-gov/public-services/how_to)

Accepted options:
- `nid` (number): Drupal node id of the how-to page (from search_pages or a link's `nid`). Example: `10`
- `url` (string): Public URL or path of the how-to page on www.mass.gov (also accepts /node/{nid}). Example: `<url>`

Response schema example:
```json
{
  "alias": "/how-to/supplemental-nutrition-assistance-program-snap-formerly-known-as-food-stamps",
  "changed": "2026-10-27T13:35:39+00:00",
  "contacts": [
    {
      "addresses": [],
      "faxes": [
        {
          "label": "DTA Document Processing Center",
          "number": "(617) 887-8765"
        }
      ],
      "links": [
        {
          "label": null,
          "nid": null,
          "title": "DTA office phone directory",
          "url": "https://eohhs.ehs.state.ma.us/DTAOffices/default.aspx"
        },
        {
          "label": null,
          "nid": 10196,
          "title": null,
          "url": "https://www.mass.gov/node/10196"
        },
        {
          "label": null,
          "nid": null,
          "title": "DTA Connect website",
          "url": "https://dtaconnect.eohhs.mass.gov/"
        }
      ],
      "nid": 5046,
      "phones": [
        {
          "caption": "The DTA Assistance Line is open from 8:15 A.M. to 4:45 P.M. ",
          "label": "DTA Assistance Line",
          "number": "(877) 382-2363"
        }
      ],
      "title": "Department of Transitional Assistance (DTA)"
    }
  ],
  "country": "US",
  "decision_time": "After you apply, DTA will send you a decision within 30 days. Some people get SNAP faster – within 7 days.",
  "documents": [
    {
      "changed": "2026-08-29T21:27:45+00:00",
      "download_url": "https://www.mass.gov/doc/snap-benefit-application/download",
      "language": "en",
      "mid": 966,
      "name": "SNAP benefit application",
      "url": "https://www.mass.gov/doc/snap-benefit-application",
      "uuid": "230a48a0-38d0-45ca-a0a2-bcd00b52a72c"
    },
    {
      "changed": "2026-08-28T20:26:01+00:00",
      "download_url": "https://www.mass.gov/doc/snap-application-for-seniors-snap-app-seniors/download",
      "language": "en",
      "mid": 1603881,
      "name": "SNAP Application for Seniors (SNAP‐App‐Seniors)",
      "url": "https://www.mass.gov/doc/snap-application-for-seniors-snap-app-seniors",
      "uuid": "a9192710-5dee-4a86-8df8-0fef927166a0"
    },
    {
      "changed": "2022-02-25T19:34:14+00:00",
      "download_url": "https://www.mass.gov/doc/request-to-choose-someone-to-be-my-authorized-representative-image-10-0/download",
      "language": "en",
      "mid": 1301606,
      "name": "Request to Choose Someone to Be My Authorized Representative",
      "url": "https://www.mass.gov/doc/request-to-choose-someone-to-be-my-authorized-representative-image-10-0",
      "uuid": "c0d3643c-585d-4139-81e9-bdcdbc022aa8"
    },
    {
      "changed": "2019-10-10T20:58:44+00:00",
      "download_url": "https://www.mass.gov/doc/dta-mailfax-cover-sheet/download",
      "language": "en",
      "mid": 1788136,
      "name": "dta-vg-edm-fax-coversheet-english.doc",
      "url": "https://www.mass.gov/doc/dta-mailfax-cover-sheet",
      "uuid": "9cf514a9-af6f-4b23-aceb-4f44b6d0ee2b"
    }
  ],
  "fees": {
    "links": [
      {
        "text": "certain expenses",
        "url": "https://www.mass.gov/info-details/program-verifications-what-information-you-need-to-provide"
      },
      {
        "text": "screener",
        "url": "http://www.dtaconnect.com/screening"
      },
      {
        "text": "Client Assistance Coordinator",
        "url": "https://www.mass.gov/doc/client-assistance-coordinator-brochure/download"
      },
      {
        "text": "877-382-2363",
        "url": "tel:+18773822363"
      },
      {
        "text": "community partner",
        "url": "https://www.mass.gov/info-details/snap-outreach-partners"
      },
      {
        "text": "Request to Choose Someone to Be My Authorized Representative",
        "url": "https://www.mass.gov/doc/request-to-choose-someone-to-be-my-authorized-representative-image-10-0/download"
      },
      {
        "text": "DTA Connect",
        "url": "https://www.mass.gov/guides/how-to-contact-dta"
      },
      {
        "text": "Find your local DV specialist",
        "url": "https://www.mass.gov/info-details/dta-domestic-violence-services"
      },
      {
        "text": "877-785-2020",
        "url": "tel:+18777852020"
      }
    ],
    "text": "SNAP eligibility is based on who is in the household, income and certain expenses. “Eligibility” means who can and can’t get SNAP. Check your eligibility in 30 seconds using our confidential screener or see the eligibility chart below. If you aren’t sure if you are eligible, apply! Our staff will talk to you and make a decision based on the rules. If you are approved, SNAP will go back to the date you applied.\nSNAP is not part of a public charge test. If you are not a U.S. citizen or eligible immigrant, it is safe for you to apply and get SNAP for an eligible family member (like a U.S. citizen child).\nWhat counts as income? DTA counts income from most sources, such as wages, cash assistance, Social Security, unemployment insurance, and child support. When you apply, tell DTA about any money you earn or is given to you.\nWho is in a SNAP Household?A household includes anyone you buy and cook most of your meals with. If your spouse or child(ren) under 22 live with you, they must be included in your household (even if you do not buy and make meals with them).\nSNAP Eligibility Chart\nHousehold Size\tMaximum Monthly Income (before taxes)\tMaximum Monthly SNAP Amount*\n1\t$2,660\t$306\n2\t$3,607\t$562\n3\t$4,553\t$808\n4\t$5,500\t$1,023\n5\t$6,447\t$1,217\n6\t$7,393\t$1,463\n7\t$8,340\t$1,616\n8\t$9,287\t$1,841\n9-17\t+ $947 per additional person\t+ $225 per additional person\n18+\t+ $947 per additional person\t$3,887\n* Your household may receive a different monthly amount, depending on income and expenses.\nNeed help because of a disability?\nTell us if you need help to understand or do something we ask because of a health problem or disability. This could be a mental, physical, sensory, learning, intellectual, cognitive or developmental problem. We may be able to give you extra help or adjust a rule. This is called an accommodation. Call a Client Assistance Coordinator at 877-382-2363 for help.\nLanguage Help\nThe SNAP application is available in many languages. DTA also has interpreters in over 100 languages to help you in-person or over the phone.\nCan someone help me apply for SNAP benefits?\nYes. You can ask a friend, family member, or community partner to help you apply for SNAP.\nName an Authorized Representative\nYou can ask someone you trust to apply for you and/or go food shopping for you. That person is your authorized representative. This role is usually given to someone who can help you complete applications and renewals and use your SNAP benefits on an ongoing basis. You can decide how much help you need. You may change your authorized representative at any time.\nTell us who your authorized representative is in your application. You and your authorized representative will need to fill out the Request to Choose Someone to Be My Authorized Representative form. You can upload these forms to DTA Connect.\nWhat if I have safety concerns or other issues because of domestic violence?\nIf you are dealing with the impacts of domestic violence, DTA can help. The Domestic Violence (DV) Unit can help address safety concerns and other impacts of domestic violence. Find your local DV specialist. If it is an emergency or after hours, call SAFELINK at 877-785-2020."
  },
  "fees_heading": "SNAP Eligibility",
  "language": "en",
  "lede": "Do you need help buying fresh, nutritious food? You may be eligible for SNAP!",
  "methods": [
    {
      "details": {
        "links": [
          {
            "text": null,
            "url": "https://www.youtube.com/watch?v=jNze7Y3ourc"
          },
          {
            "text": "DTAConnect.com.",
            "url": "https://dtaconnect.eohhs.mass.gov/"
          }
        ],
        "text": "Apply for SNAP benefits online at DTAConnect.com."
      },
      "type": "online"
    },
    {
      "details": {
        "links": [
          {
            "text": "877-382-2363",
            "url": "tel:+18773822363"
          }
        ],
        "text": "DTA Assistance Line: 877-382-2363 (press 7 to apply for SNAP)\nThe DTA Assistance Line is open from 8:15 A.M. to 4:45 P.M. Monday - Friday.\nInterpreters available in over 100 languages."
      },
      "type": "phone"
    },
    {
      "details": {
        "links": [
          {
            "text": "SNAP benefits application in your primary language",
            "url": "https://www.mass.gov/resource/dta-helpful-forms-and-documents"
          },
          {
            "text": "SNAP application for seniors",
            "url": "https://www.mass.gov/doc/snap-application-for-seniors-snap-app-seniors/download"
          },
          {
            "text": "Download the DTA cover sheet",
            "url": "https://www.mass.gov/doc/dta-mailfax-cover-sheet/download"
          }
        ],
        "text": "Download the SNAP benefits application in your primary language. For individuals and couples age 60 or older, you can use the SNAP application for seniors.\nDownload the DTA cover sheet\nMail the completed cover sheet and application to:\nDTA Document Processing Center\nP.O. Box 4406\nTaunton, MA 02780"
      },
      "type": "mail"
    },
    {
      "details": {
        "links": [
          {
            "text": "SNAP benefits application in your primary language",
            "url": "https://www.mass.gov/resource/dta-helpful-forms-and-documents"
          },
          {
            "text": "SNAP application for seniors",
            "url": "https://www.mass.gov/doc/snap-application-for-seniors-snap-app-seniors/download"
          },
          {
            "text": "Download the DTA cover sheet",
            "url": "https://www.mass.gov/doc/dta-mailfax-cover-sheet/download"
          }
        ],
        "text": "Download the SNAP benefits application in your primary language. For individuals and couples age 60 or older, you can use the SNAP application for seniors.\nDownload the DTA cover sheet\nFax the completed cover sheet and application to:\nDTA Document Processing Center\n(617) 887-8765"
      },
      "type": "fax"
    },
    {
      "details": {
        "links": [
          {
            "text": "local DTA office",
            "url": "https://www.mass.gov/orgs/department-of-transitional-assistance/locations?_page=1"
          },
          {
            "text": "SNAP outreach partner",
            "url": "https://www.mass.gov/info-details/snap-outreach-partners"
          },
          {
            "text": "community kiosk",
            "url": "https://www.mass.gov/orgs/department-of-transitional-assistance/locations?_page=1"
          }
        ],
        "text": "At a local DTA office, with a SNAP outreach partner or at a community kiosk. Interpreters available in over 100 languages."
      },
      "type": "in person"
    }
  ],
  "more_info": {
    "links": [
      {
        "text": "Electronic Benefit Transfer (EBT) card",
        "url": "https://www.mass.gov/info-details/using-your-ebt-card"
      },
      {
        "text": "You can buy most foods, as well as seeds or plants for growing food, using your EBT card",
        "url": "https://www.fns.usda.gov/snap/eligible-food-items"
      },
      {
        "text": "Community Supported Agriculture (CSA)",
        "url": "https://www.mass.gov/info-details/how-to-participate-in-the-snap-csa-pilot"
      },
      {
        "text": "Restaurant Meals Program (RMP).",
        "url": "https://www.mass.gov/massachusetts-snap-restaurant-meals-program-rmp?_gl=1%2A1i5wbdl%2A_ga%2AODUwNzk0OTI5LjE3NjM3MzM5ODU.%2A_ga_MCLPEGW7WM%2AczE3NjQ2MDU3ODEkbzQkZzAkdDE3NjQ2MDU3ODEkajYwJGwwJGgw"
      },
      {
        "text": "800-645-8333",
        "url": "tel:+18006458333"
      },
      {
        "text": "find your local food bank",
        "url": "https://www.mass.gov/how-to/find-a-local-food-bank"
      },
      {
        "text": "How to Get the Most Out of your SNAP Benefits",
        "url": "https://www.mass.gov/guides/get-the-most-out-of-your-snap?_gl=1%2Aqujclq%2A_ga%2AMTMzNjYzMzk4Ni4xNzE3NDM0ODk3%2A_ga_MCLPEGW7WM%2AMTcxNzQzNTA3Mi4xLjEuMTcxNzQzNTkxNy4wLjAuMA"
      }
    ],
    "text": "How do I access my benefits?\nDTA will mail you an Electronic Benefit Transfer (EBT) card. You can use the funds on your EBT card to shop for food. It looks and works like a debit card.\nYou may get the EBT card before we decide if you are eligible for benefits. This is so you can use your benefits as soon as they are available. Most applicants get a card within 3-5 days of filing their application.\nIf you need an EBT card faster than the mail, you can get one at a local DTA office.\nWhat can I buy?\nYou can buy most foods, as well as seeds or plants for growing food, using your EBT card.\nYou can also use your benefits to purchase a Community Supported Agriculture (CSA) share to buy farm fresh produce.\nCertain households that are elderly, disabled, or homeless are qualified to purchase hot meals through a participating restaurant through the Restaurant Meals Program (RMP).\nNeed food sooner?\nCall Project Bread’s FoodSource Hotline at 800-645-8333. You can also find your local food bank.\nVisit How to Get the Most Out of your SNAP Benefits to see how you can maximize your monthly SNAP benefit amount."
  },
  "more_info_heading": "Using Your Benefits",
  "next_steps": [
    {
      "details": {
        "links": [],
        "text": "You can apply with just your name, address (if any), and signature. However, the more information you tell us in the application, the easier it is for us to process your application quickly."
      },
      "links": [],
      "title": "Submit an application"
    },
    {
      "details": {
        "links": [
          {
            "text": "documentation",
            "url": "https://www.mass.gov/info-details/program-verifications-what-information-you-need-to-provide"
          }
        ],
        "text": "We will schedule a phone interview. DTA will provide an interpreter if you need one. We will tell you what information or documentation you need to give us once we complete an interview with you."
      },
      "links": [],
      "title": "Complete an interview."
    },
    {
      "details": {
        "links": [
          {
            "text": "View a list of documents",
            "url": "https://www.mass.gov/info-details/snap-verifications-what-information-you-need-to-provide"
          }
        ],
        "text": "View a list of documents we may need to process your SNAP application. If you send these documents in with your application, DTA can make a decision faster. DTA will let you know if we need more information.\nIf you do not know what verifications you may need at the time of completing the application, these can be submitted at a later time."
      },
      "links": [],
      "title": "Verify your income and other information."
    },
    {
      "details": {
        "links": [
          {
            "text": "check your case status on DTA Connect",
            "url": "https://www.mass.gov/guides/how-to-contact-dta"
          }
        ],
        "text": "If you give us a cell phone number that can get text messages and/or an email address, you will get messages from DTA about your application and case status. You can also check your case status on DTA Connect.\nNote: Access to DTA Connect will start about one business day after you apply."
      },
      "links": [],
      "title": "Get text and email updates."
    },
    {
      "details": {
        "links": [
          {
            "text": "expedited “emergency” SNAP",
            "url": "https://www.mass.gov/info-details/emergency-snap-benefits"
          },
          {
            "text": "file a complaint with the U.S. Department of Agriculture (USDA)",
            "url": "https://www.ascr.usda.gov/filing-program-discrimination-complaint-usda-customer"
          },
          {
            "text": "calculates SNAP benefits",
            "url": "https://www.mass.gov/info-details/how-to-calculate-snap-benefits#how-dta-determine-the-amount-of-snap-benefits-i-can-get"
          }
        ],
        "text": "DTA will send a decision within 30 days. However, some people who meet certain conditions can get expedited “emergency” SNAP within 7 days while we process your application.\nYou will get a letter in the mail telling you if you qualify. If we approve your application, we will tell you your benefit amount and when you will get your benefits. If we deny your application, we will tell you why. You can appeal the decision. Your letter tells you how you can file an appeal.\nYou can file a complaint with the U.S. Department of Agriculture (USDA) if you believe we discriminated against you.\nYou can also see how the Department calculates SNAP benefits."
      },
      "links": [],
      "title": "Get a decision."
    },
    {
      "details": {
        "links": [
          {
            "text": "certification type",
            "url": "https://www.mass.gov/info-details/overview-of-the-different-types-of-snap-reporting-requirements?_gl=1%2Ayj73i2%2A_ga%2AMTMzNjYzMzk4Ni4xNzE3NDM0ODk3%2A_ga_MCLPEGW7WM%2AMTcxNzQzNTA3Mi4xLjEuMTcxNzQzNTE4NC4wLjAuMA..#overview-of-certification-types"
          },
          {
            "text": "meet certain work rules",
            "url": "https://www.mass.gov/info-details/work-rules-for-snap-clients?_gl=1%2A1njdlc7%2A_ga%2AOTg1NDI3ODIwLjE3NDI4MjQ3NzI.%2A_ga_MCLPEGW7WM%2AMTc0MjgzMTQwMS4xLjEuMTc0MjgzMTcxMC4wLjAuMA"
          }
        ],
        "text": "You will be assigned a certification type. Every SNAP household has a certification type based on the age and income types of its members. Your certification type tells you a few things about your case including:\nHow long you’ll get benefits before we review your case for renewal;\nWhen/if you need to check in; and\nWhat information you need to report.\nDepending on your household circumstances, you and/or your household member(s) may have to meet certain work rules in order to keep SNAP benefits. DTA will notify you if you are subject to any of these work rules.\nDo not wait to apply – benefits go back to the date of application if you are approved!"
      },
      "links": [],
      "title": "If you are approved for SNAP benefits."
    },
    {
      "details": {
        "links": [],
        "text": ""
      },
      "links": [],
      "title": "Summary"
    }
  ],
  "next_steps_heading": "Next Steps",
  "nid": 11561,
  "observed_at_ms": 1793613029619,
  "organizations": [
    {
      "nid": 5441,
      "title": "Department of Transitional Assistance",
      "type": "org_page",
      "url": "https://www.mass.gov/orgs/department-of-transitional-assistance"
    }
  ],
  "overview": {
    "links": [
      {
        "text": "Healthy Incentives Program",
        "url": "https://www.mass.gov/massachusetts-hip-gives-you-money-back-when-you-use-your-snap-benefits-to-buy-healthy-local-fruits-and-vegetables-from-hip-farm-vendors"
      },
      {
        "text": "SNAP Path to Work",
        "url": "https://www.snappathtowork.org/"
      },
      {
        "text": "SUN Bucks",
        "url": "https://www.mass.gov/massachusetts-sun-bucks-program"
      },
      {
        "text": "EBT Card to Culture",
        "url": "https://www.mass.gov/info-details/ebt-card-to-culture-organizations"
      },
      {
        "text": null,
        "url": "https://www.youtube.com/watch?v=4D8gZ-LrSW8"
      }
    ],
    "text": "SNAP is a federal nutrition program administered by the Department of Transitional Assistance (DTA) for Massachusetts residents.\nSNAP benefits include:\nMonthly funds on a debit-like EBT card to buy food\nAn additional $40, $60, or $80 a month put back on your EBT card when you use SNAP to buy local produce via the Healthy Incentives Program (HIP)\nSNAP Path to Work free education and training opportunities – families who participate may be able to get free child care\nConnections to other kinds of help, such as:\nutility discounts,\nfree school meals including SUN Bucks,\ndirect eligibility for Head Start child care, and\ndiscounted admissions to many Commonwealth museums and cultural institutions via EBT Card to Culture"
  },
  "overview_heading": "SNAP Overview",
  "parent_topic": {
    "nid": 17361,
    "title": "Food & Cash Assistance",
    "type": "topic_page",
    "url": "https://www.mass.gov/topics/food-cash-assistance"
  },
  "primary_links": [
    {
      "nid": null,
      "title": "Apply online using the DTA Connect website",
      "url": "https://dtaconnect.eohhs.mass.gov/"
    },
    {
      "nid": null,
      "title": "Find out if you're eligible in 30 seconds with the online screener",
      "url": "https://dtaconnect.eohhs.mass.gov/screening"
    }
  ],
  "region": "MA",
  "related_links": [
    {
      "nid": 714381,
      "title": null,
      "url": "https://www.mass.gov/node/714381"
    },
    {
      "nid": 714331,
      "title": "Emergency SNAP benefits",
      "url": "https://www.mass.gov/node/714331"
    },
    {
      "nid": 560501,
      "title": null,
      "url": "https://www.mass.gov/node/560501"
    },
    {
      "nid": 625481,
      "title": null,
      "url": "https://www.mass.gov/node/625481"
    },
    {
      "nid": 982931,
      "title": null,
      "url": "https://www.mass.gov/node/982931"
    }
  ],
  "title": "Supplemental Nutrition Assistance Program (SNAP) (formerly known as food stamps)",
  "type": "how_to_page",
  "url": "https://www.mass.gov/how-to/supplemental-nutrition-assistance-program-snap-formerly-known-as-food-stamps",
  "uuid": "3f5ad3b2-9947-4a24-8c9d-cdfe4e352362"
}
```

### Locations

- Capability: `public-services/locations`
- Description: Offices (location pages) of a mass.gov organization by its node id, with the primary contact's street address, coordinates and phone numbers; offset pagination.
- Instructions: Where to apply or get help in person: DTA offices (org_nid 5441), MassHealth Enrollment Centers, etc. Get org_nid from search_pages type=org_page or from a page's organizations[].nid.
- Cost: 5 credits per call
- Capability file: [Locations](https://firecrawl.dev/alexandria/agents/providers/mass-gov/public-services/locations)

Accepted options:
- `limit` (number): Page size; the JSON:API caps pages at 50. Example: `20`
- `offset` (number): Offset of the first row; pass `next_offset` from the previous page. Example: `0`
- `org_nid` (number, required): Node id of the organization page. Example: `10`

Response schema example:
```json
{
  "count": 3,
  "country": "US",
  "locations": [
    {
      "alias": "/locations/ser-jobs-for-progress",
      "changed": "2025-09-22T17:53:33+00:00",
      "contact": null,
      "language": "en",
      "location_type": "general",
      "nid": 885796,
      "subtitle": null,
      "title": "SER-Jobs for Progress",
      "type": "location",
      "url": "https://www.mass.gov/locations/ser-jobs-for-progress",
      "uuid": "f48220ba-ac1d-4f72-9e60-3ea4a3b45bbd"
    },
    {
      "alias": "/locations/american-training-inc-dba-lare-institute-andover",
      "changed": "2025-09-15T12:24:39+00:00",
      "contact": {
        "addresses": [
          {
            "city": "Andover",
            "country": "US",
            "label": null,
            "latitude": 42.693577,
            "line1": "6 Campanelli Drive",
            "line2": null,
            "longitude": -71.201319,
            "postal_code": "01810",
            "state": "MA"
          }
        ],
        "faxes": [],
        "links": [],
        "nid": 885201,
        "phones": [
          {
            "caption": null,
            "label": null,
            "number": "978-685-2151 x6822"
          }
        ],
        "title": "American Training Inc dba LARE Institute - Andover"
      },
      "language": "en",
      "location_type": "general",
      "nid": 885206,
      "subtitle": null,
      "title": "American Training Inc dba LARE Institute - Andover",
      "type": "location",
      "url": "https://www.mass.gov/locations/american-training-inc-dba-lare-institute-andover",
      "uuid": "e85c726a-aff3-4bc4-831b-64d937f570d9"
    },
    {
      "alias": "/locations/american-training-inc-dba-lare-institute-chelsea",
      "changed": "2025-09-15T12:23:22+00:00",
      "contact": null,
      "language": "en",
      "location_type": "general",
      "nid": 885301,
      "subtitle": null,
      "title": "American Training Inc dba LARE Institute - Chelsea",
      "type": "location",
      "url": "https://www.mass.gov/locations/american-training-inc-dba-lare-institute-chelsea",
      "uuid": "21e616d4-f9da-44c2-83d1-96580e59b2de"
    }
  ],
  "next_offset": 3,
  "observed_at_ms": 1793613051528,
  "offset": 0,
  "org_nid": 5441,
  "region": "MA"
}
```

### Organization

- Capability: `public-services/organization`
- Description: One mass.gov organization (agency) page: description, acronym, application/log-in links, social links, primary contact with phone/fax/address, parent agency, and the agency's how-to pages (first 50 by title).
- Instructions: Agency-level contacts and the list of application how-to pages an agency owns (e.g. DTA nid 5441). Pair with locations for its offices.
- Cost: 5 credits per call
- Capability file: [Organization](https://firecrawl.dev/alexandria/agents/providers/mass-gov/public-services/organization)

Accepted options:
- `nid` (number): Drupal node id of the organization page (from search_pages or a link's `nid`). Example: `10`
- `url` (string): Public URL or path of the organization page on www.mass.gov (also accepts /node/{nid}). Example: `<url>`

Response schema example:
```json
{
  "acronym": "DTA",
  "alias": "/orgs/department-of-transitional-assistance",
  "application_login_links": [
    {
      "nid": null,
      "title": "DTAConnect.com",
      "url": "https://dtaconnect.eohhs.mass.gov/"
    }
  ],
  "changed": "2026-09-22T15:06:12+00:00",
  "contact": {
    "addresses": [],
    "faxes": [
      {
        "label": "DTA Document Processing Center",
        "number": "(617) 887-8765"
      }
    ],
    "links": [
      {
        "label": null,
        "nid": null,
        "title": "DTA office phone directory",
        "url": "https://eohhs.ehs.state.ma.us/DTAOffices/default.aspx"
      },
      {
        "label": null,
        "nid": 10196,
        "title": null,
        "url": "https://www.mass.gov/node/10196"
      },
      {
        "label": null,
        "nid": null,
        "title": "DTA Connect website",
        "url": "https://dtaconnect.eohhs.mass.gov/"
      }
    ],
    "nid": 5046,
    "phones": [
      {
        "caption": "The DTA Assistance Line is open from 8:15 A.M. to 4:45 P.M. ",
        "label": "DTA Assistance Line",
        "number": "(877) 382-2363"
      }
    ],
    "title": "Department of Transitional Assistance (DTA)"
  },
  "country": "US",
  "description": "The Department of Transitional Assistance (DTA) assists and empowers low-income individuals and families to meet their basic needs, improve their quality of life, and achieve long-term economic self-sufficiency. DTA serves one in seven residents of the Commonwealth with direct economic assistance (cash benefits) and food assistance (SNAP benefits), as well as workforce training opportunities.",
  "how_to_count": 15,
  "how_to_pages": [
    {
      "changed": "2026-04-02T15:00:35+00:00",
      "lede": "The Department of Transitional Assistance offers the DTA Connect app, which lets you view and manage your case information. It can be downloaded from Google Play or the App Store.",
      "nid": 10196,
      "title": "Download the DTA Connect Mobile App",
      "type": "how_to_page",
      "url": "https://www.mass.gov/how-to/download-the-dta-connect-mobile-app"
    },
    {
      "changed": "2025-02-12T17:12:57+00:00",
      "lede": "The Security Administrator Designation form must be signed by an authorized signatory of the contracted organization.",
      "nid": 865481,
      "title": "DTA Connect/Partner Activity Tracking Hub (PATH) Security Administrator Designation Form",
      "type": "how_to_page",
      "url": "https://www.mass.gov/how-to/dta-connectpartner-activity-tracking-hub-path-security-administrator-designation-form"
    },
    {
      "changed": "2025-11-21T20:51:08+00:00",
      "lede": "The Service Agreement must be signed by an authorized signatory of the contracted organization.",
      "nid": 865471,
      "title": "DTA Connect/Partner Activity Tracking Hub (PATH) Service Agreement",
      "type": "how_to_page",
      "url": "https://www.mass.gov/how-to/dta-connectpartner-activity-tracking-hub-path-service-agreement"
    },
    {
      "changed": "2023-10-16T19:34:35+00:00",
      "lede": "Learn how to file an appeal with the Department of Transitional Assistance (DTA) through the Division of Hearings (DOH).",
      "nid": 445096,
      "title": "File an Appeal with DTA",
      "type": "how_to_page",
      "url": "https://www.mass.gov/how-to/file-an-appeal-with-dta"
    },
    {
      "changed": "2026-04-02T15:00:35+00:00",
      "lede": "Need food? A local food bank can help you put food on your table so you don't go hungry.",
      "nid": 203346,
      "title": "Find a local food bank",
      "type": "how_to_page",
      "url": "https://www.mass.gov/how-to/find-a-local-food-bank"
    },
    {
      "changed": "2023-10-16T19:35:27+00:00",
      "lede": "Learn how to apply for funeral and burial payment assistance, the information you need to apply, and how to send it in.",
      "nid": 479826,
      "title": "How to apply for funeral and burial payment assistance",
      "type": "how_to_page",
      "url": "https://www.mass.gov/how-to/how-to-apply-for-funeral-and-burial-payment-assistance"
    },
    {
      "changed": "2025-11-21T18:06:57+00:00",
      "lede": "If you get State Supplement Program (SSP) payments or you are authorized to help someone with their SSP case, you can request a “benefit verification letter” to confirm the amount.",
      "nid": 458141,
      "title": "How to get a benefit verification letter from Massachusetts State Supplement Program (SSP)",
      "type": "how_to_page",
      "url": "https://www.mass.gov/how-to/how-to-get-a-benefit-verification-letter-from-massachusetts-state-supplement-program-ssp"
    },
    {
      "changed": "2024-07-13T00:50:02+00:00",
      "lede": "If you get State Supplement Program (SSP) payments, other people can help you manage your case.",
      "nid": 458116,
      "title": "How to get help with your Massachusetts State Supplement case",
      "type": "how_to_page",
      "url": "https://www.mass.gov/how-to/how-to-get-help-with-your-massachusetts-state-supplement-case"
    },
    {
      "changed": "2023-10-13T19:39:00+00:00",
      "lede": "Any change in your circumstances must be reported. Learn what must be reported to the Social Security Administration (SSA), and what must be reported to the State Supplement Program (SSP).",
      "nid": 458196,
      "title": "How to Report Changes to the Massachusetts State Supplement Program (SSP)",
      "type": "how_to_page",
      "url": "https://www.mass.gov/how-to/how-to-report-changes-to-the-massachusetts-state-supplement-program-ssp"
    },
    {
      "changed": "2026-05-07T22:08:15+00:00",
      "lede": "¿Es usted una víctima de fraude del Programa de asistencia nutricional complementaria (cupones para alimentos) o el programa de asistencia económica (TAFDC/EAEDC)? De ser así, por favor, denúncielo.",
      "nid": 818926,
      "title": "Informe al DTA sobre los beneficios robados",
      "type": "how_to_page",
      "url": "https://www.mass.gov/how-to/informe-al-dta-sobre-los-beneficios-robados"
    },
    {
      "changed": "2026-05-08T04:40:09+00:00",
      "lede": "Do you suspect fraud in the SNAP (food stamps) or economic assistance (TAFDC/EAEDC) program? If you do, please report it.",
      "nid": 93831,
      "title": "Report Retailer or Client Fraud to DTA",
      "type": "how_to_page",
      "url": "https://www.mass.gov/how-to/report-retailer-or-client-fraud-to-dta"
    },
    {
      "changed": "2026-05-07T22:09:58+00:00",
      "lede": "Are you a victim of fraud in the SNAP (food stamps) or economic assistance (TAFDC/EAEDC) program? If so, please report it.",
      "nid": 793111,
      "title": "Report Stolen Benefits to DTA",
      "type": "how_to_page",
      "url": "https://www.mass.gov/how-to/report-stolen-benefits-to-dta"
    },
    {
      "changed": "2024-12-15T22:16:58+00:00",
      "lede": "Security Administrator Instructions",
      "nid": 868686,
      "title": "Security Administrator Instructions",
      "type": "how_to_page",
      "url": "https://www.mass.gov/how-to/security-administrator-instructions"
    },
    {
      "changed": "2026-10-27T13:35:39+00:00",
      "lede": "Do you need help buying fresh, nutritious food? You may be eligible for SNAP!",
      "nid": 11561,
      "title": "Supplemental Nutrition Assistance Program (SNAP) (formerly known as food stamps)",
      "type": "how_to_page",
      "url": "https://www.mass.gov/how-to/supplemental-nutrition-assistance-program-snap-formerly-known-as-food-stamps"
    },
    {
      "changed": "2026-07-28T14:47:53+00:00",
      "lede": "Transitional Aid to Families with Dependent Children (TAFDC) is an economic assistance (cash benefit) program that helps pregnant individuals, families and caregivers explore opportunities, improve their finances, and reach their goals.",
      "nid": 586416,
      "title": "Transitional Aid to Families with Dependent Children (TAFDC)",
      "type": "how_to_page",
      "url": "https://www.mass.gov/how-to/transitional-aid-to-families-with-dependent-children-tafdc"
    }
  ],
  "language": "en",
  "nid": 5441,
  "observed_at_ms": 1793613044208,
  "parent": {
    "nid": 6531,
    "title": "Executive Office of Health and Human Services",
    "type": "org_page",
    "url": "https://www.mass.gov/orgs/executive-office-of-health-and-human-services"
  },
  "region": "MA",
  "social_links": [
    {
      "nid": null,
      "title": "@DTA_Listens",
      "url": "https://twitter.com/DTA_Listens"
    },
    {
      "nid": null,
      "title": "@MassDTA",
      "url": "https://youtube.com/@MassDTA"
    },
    {
      "nid": null,
      "title": "DTA LinkedIn ",
      "url": "https://www.linkedin.com/company/massachusetts-department-of-transitional-assistance"
    },
    {
      "nid": null,
      "title": "@Mass.DTA",
      "url": "https://www.instagram.com/mass.dta/"
    }
  ],
  "subtype": "General Organization",
  "title": "Department of Transitional Assistance",
  "type": "org_page",
  "url": "https://www.mass.gov/orgs/department-of-transitional-assistance",
  "uuid": "46b5cf35-c202-4061-9388-d16b49c7d5b2"
}
```

### Search pages

- Capability: `public-services/search_pages`
- Description: Search mass.gov pages of one content type by title (case-insensitive substring) through the site's Drupal JSON:API; returns node ids, canonical URLs and the page lede, with offset pagination.
- Instructions: Start here to find the service page, how-to (application) page, organization, topic, guide, info page or office for a benefit or agency by name. Then call how_to, service, organization or locations with the nid.
- Cost: 5 credits per call
- Capability file: [Search pages](https://firecrawl.dev/alexandria/agents/providers/mass-gov/public-services/search_pages)

Accepted options:
- `limit` (number): Page size; the JSON:API caps pages at 50. Example: `20`
- `offset` (number): Offset of the first row; pass `next_offset` from the previous page. Example: `0`
- `query` (string, required): Title substring, e.g. "SNAP", "MassHealth", "TAFDC", "heating", "WIC", "child care". Example: `<query>`
- `type` (string): Drupal content type to search. service_page: program overview; how_to_page: application steps and methods; org_page: agencies; location: offices; topic_page, guide_page, info_details: supporting content. Example: `service_page`

Response schema example:
```json
{
  "count": 1,
  "country": "US",
  "next_offset": null,
  "observed_at_ms": 1793613022925,
  "offset": 0,
  "query": "SNAP benefits",
  "region": "MA",
  "results": [
    {
      "alias": "/snap-benefits-formerly-food-stamps",
      "changed": "2026-07-01T20:13:35+00:00",
      "language": "en",
      "lede": "The Supplemental Nutrition Assistance Program (SNAP) can help you expand your healthy food budget and explore opportunities to support your wellbeing and education and employment goals.",
      "nid": 8071,
      "title": "SNAP benefits (formerly food stamps)",
      "type": "service_page",
      "url": "https://www.mass.gov/snap-benefits-formerly-food-stamps",
      "uuid": "ea5cae4e-f3dc-4374-b257-322b40d4dc63"
    }
  ],
  "type": "service_page"
}
```

### Service

- Capability: `public-services/service`
- Description: One mass.gov service page (program overview): lede and body, key-action link groups (apply, screener, log in), rich-text sections, contacts with phone/fax/address, owning agency and parent topic.
- Instructions: The program's overview page with its top tasks and contact block; for step-by-step application routes use how_to on the linked /how-to/ page.
- Cost: 5 credits per call
- Capability file: [Service](https://firecrawl.dev/alexandria/agents/providers/mass-gov/public-services/service)

Accepted options:
- `nid` (number): Drupal node id of the service page (from search_pages or a link's `nid`). Example: `10`
- `url` (string): Public URL or path of the service page on www.mass.gov (also accepts /node/{nid}). Example: `<url>`

Response schema example:
```json
{
  "alias": "/snap-benefits-formerly-food-stamps",
  "body": "SNAP is administered by the Department of Transitional Assistance (DTA). \n\nSNAP benefits include:\n\n•\tMonthly funds on an EBT card to buy food\n•\tMore fruits and vegetables when you use your EBT card at participating HIP farms.\n•\tSNAP Path to Work free education and training opportunities\n•\tFree nutrition education classes and resources\n•\tConnections to other kinds of help, like utility discounts, free school meals, and discounted admissions to many Commonwealth museums and cultural institutions via EBT Card to Culture",
  "changed": "2026-07-01T20:13:35+00:00",
  "contacts": [
    {
      "addresses": [],
      "faxes": [
        {
          "label": "DTA Document Processing Center",
          "number": "(617) 887-8765"
        }
      ],
      "links": [
        {
          "label": null,
          "nid": null,
          "title": "DTA office phone directory",
          "url": "https://eohhs.ehs.state.ma.us/DTAOffices/default.aspx"
        },
        {
          "label": null,
          "nid": 10196,
          "title": null,
          "url": "https://www.mass.gov/node/10196"
        },
        {
          "label": null,
          "nid": null,
          "title": "DTA Connect website",
          "url": "https://dtaconnect.eohhs.mass.gov/"
        }
      ],
      "nid": 5046,
      "phones": [
        {
          "caption": "The DTA Assistance Line is open from 8:15 A.M. to 4:45 P.M. ",
          "label": "DTA Assistance Line",
          "number": "(877) 382-2363"
        }
      ],
      "title": "Department of Transitional Assistance (DTA)"
    }
  ],
  "country": "US",
  "language": "en",
  "lede": "The Supplemental Nutrition Assistance Program (SNAP) can help you expand your healthy food budget and explore opportunities to support your wellbeing and education and employment goals.",
  "link_groups": [
    {
      "display": "buttons",
      "links": [
        {
          "nid": null,
          "title": "See if you are eligible in 10 seconds via our SNAP screener",
          "url": "https://dtaconnect.eohhs.mass.gov/screening"
        },
        {
          "nid": null,
          "title": "Apply for SNAP",
          "url": "https://dtaconnect.eohhs.mass.gov"
        },
        {
          "nid": 578721,
          "title": "Connect with DTA to submit documents & get case info (online, by phone, in person)",
          "url": "https://www.mass.gov/node/578721"
        }
      ],
      "section": "What would you like to do?",
      "title": "Top tasks"
    },
    {
      "display": "buttons",
      "links": [
        {
          "nid": 527286,
          "title": "Shop for food online with SNAP",
          "url": "https://www.mass.gov/node/527286"
        },
        {
          "nid": null,
          "title": "Find help in the community via a SNAP outreach partner",
          "url": "https://www.mass.gov/info-details/snap-outreach-partners"
        },
        {
          "nid": null,
          "title": "SNAP Path to Work (education & training)",
          "url": "https://www.snappathtowork.org/"
        },
        {
          "nid": 617456,
          "title": "SNAP Outreach Materials",
          "url": "https://www.mass.gov/node/617456"
        },
        {
          "nid": null,
          "title": "Report SNAP Household Misfortune",
          "url": "https://www.mass.gov/info-details/snap-household-misfortune"
        },
        {
          "nid": 161416,
          "title": "EBT Card to Culture (discounted admissions to museums & cultural institutions)",
          "url": "https://www.mass.gov/node/161416"
        }
      ],
      "section": "What would you like to do?",
      "title": "All other tasks"
    },
    {
      "display": "buttons",
      "links": [
        {
          "nid": 11561,
          "title": "Learn about SNAP",
          "url": "https://www.mass.gov/node/11561"
        },
        {
          "nid": 745216,
          "title": "Healthy Incentives Program (HIP)",
          "url": "https://www.mass.gov/node/745216"
        },
        {
          "nid": 982931,
          "title": "Nutrition Education",
          "url": "https://www.mass.gov/node/982931"
        },
        {
          "nid": 682536,
          "title": "Use your EBT card",
          "url": "https://www.mass.gov/node/682536"
        },
        {
          "nid": 714381,
          "title": "SNAP verifications: information you may need to provide",
          "url": "https://www.mass.gov/node/714381"
        },
        {
          "nid": 480586,
          "title": "When to tell DTA about changes (reporting requirements)",
          "url": "https://www.mass.gov/node/480586"
        },
        {
          "nid": 518151,
          "title": "Frequently Asked Questions (FAQ)",
          "url": "https://www.mass.gov/node/518151"
        }
      ],
      "section": "What you need to know",
      "title": null
    },
    {
      "display": "links",
      "links": [
        {
          "nid": 736921,
          "title": "Free tax help",
          "url": "https://www.mass.gov/node/736921"
        },
        {
          "nid": null,
          "title": "area_catchment_list_tao_town_1220.pdf",
          "url": "https://www.mass.gov/doc/service-area-listing-by-transitional-assistance-tao-office-1/download"
        }
      ],
      "section": "What you need to know",
      "title": "Additional Resources"
    }
  ],
  "login_links": [],
  "nid": 8071,
  "observed_at_ms": 1793613036375,
  "organizations": [
    {
      "nid": 5441,
      "title": "Department of Transitional Assistance",
      "type": "org_page",
      "url": "https://www.mass.gov/orgs/department-of-transitional-assistance"
    }
  ],
  "parent_topic": {
    "nid": 17361,
    "title": "Food & Cash Assistance",
    "type": "topic_page",
    "url": "https://www.mass.gov/topics/food-cash-assistance"
  },
  "region": "MA",
  "sections": [
    {
      "body": {
        "links": [
          {
            "text": "The Department of Transitional Assistance (DTA) may be able to give you extra help or adjust a rule",
            "url": "https://www.mass.gov/info-details/help-for-applicants-clients-with-disabilities"
          }
        ],
        "text": "Do you have a disability and need additional help? This could be mental, physical, sensory, learning, intellectual, cognitive or developmental. The Department of Transitional Assistance (DTA) may be able to give you extra help or adjust a rule."
      },
      "heading": "Special Accommodations"
    }
  ],
  "title": "SNAP benefits (formerly food stamps)",
  "type": "service_page",
  "url": "https://www.mass.gov/snap-benefits-formerly-food-stamps",
  "uuid": "ea5cae4e-f3dc-4374-b257-322b40d4dc63"
}
```
