--- type: "firecrawl-provider" description: "Dell.com storefront and support: keyword search of the shop (offer ids, platform codes, prices, ratings, hero specs), the exact configured tech specs of one offer id, the support product catalog, the manuals and documents list of a support product, and owner's manual chapters with their specification tables." use_when: "Dell.com storefront and support: keyword search of the shop (offer ids, platform codes, prices, ratings, hero specs), the exact configured tech specs of one offer id, the support product catalog, the manuals and documents list of a support product, and owner's manual chapters with their specification tables." categories: "Retail" capabilities: 5 credits_per_call: 5 --- # Dell on Firecrawl Alexandria Dell.com storefront and support: keyword search of the shop (offer ids, platform codes, prices, ratings, hero specs), the exact configured tech specs of one offer id, the support product catalog, the manuals and documents list of a support product, and owner's manual chapters with their specification tables. - Categories: Retail - Category index: [Retail category](https://firecrawl.dev/alexandria/agents/categories/retail) - Provider key: `dell-com` - Access: Firecrawl credits - Cost: 5 credits per call ## More - [Human guide](https://firecrawl.dev/app/alexandria/dell-com) - [OpenAPI spec](https://firecrawl.dev/alexandria/agents/providers/dell-com/openapi.json) ## Capabilities - [Manual chapter](https://firecrawl.dev/alexandria/agents/providers/dell-com/product-specifications/manual_chapter): One chapter (topic) of a Dell HTML manual: chapter title, paragraphs, every table as caption, header row and cell rows (the specification tables: keyboard, ports and connectors, power adapter, display, ...), notes, plus the book's full table of contents with each chapter's guid so the next chapter can be addressed. - [Search products](https://firecrawl.dev/alexandria/agents/providers/dell-com/product-specifications/search_products): One page (12 cards) of Dell shop search results for a keyword on a storefront: offer id, platform code, title, product URL, Dell price and estimated value as stated, savings, deal flag, stock/sold-out state, star rating and rating count, hero spec bullets and image. Pages carry result_count and total_pages. - [Support documents](https://firecrawl.dev/alexandria/agents/providers/dell-com/product-specifications/support_documents): The manuals and documents Dell lists for a support product: title, description, last-updated date, URL, and for HTML manuals the book id and first-chapter guid that manual_chapter needs; plus the product's support identifiers (support product code, TagId, platform code, line of business). - [Support search](https://firecrawl.dev/alexandria/agents/providers/dell-com/product-specifications/support_search): Search Dell's support product catalog (about 6,100 products for the US catalog) by name or model fragment: product name and the support product code that keys support_documents and manual_chapter. - [Tech specs](https://firecrawl.dev/alexandria/agents/providers/dell-com/product-specifications/tech_specs): The exact configured technical specifications Dell publishes for one shop offer id (the 'Tech Specs' panel of the product page): every spec group (Processor, Operating System, Displays, Memory, Storage, Keyboard, Ports, Slots, Dimensions & Weight, Camera, Wireless, Battery, Warranty, ...) with its line values as stated. ## 1. Choose this provider when Dell.com storefront and support: keyword search of the shop (offer ids, platform codes, prices, ratings, hero specs), the exact configured tech specs of one offer id, the support product catalog, the manuals and documents list of a support product, and owner's manual chapters with their specification tables. ## 2. Minimal request Call `POST https://api.firecrawl.dev/v2/scrape` with `{ alexandria: { provider, capability, options } }`. For a batch, send `{ alexandria: [...] }` with up to 10 calls. ```json { "provider": "dell-com", "capability": "product-specifications/manual_chapter", "options": { "book_id": "dellpro16plus_pb-16250_om", "guid": "guid-f4d96b7c-8a4a-4f24-8b88-1f81d17905bb", "product_code": "dell-pro-pb16250-laptop", "topic": "keyboard" } } ``` ## 3. Add provider options Use only the options needed for the task: - `book_id` (string, required): Manual book id, e.g. dellpro16plus_pb-16250_om. Pattern: ^[A-Za-z0-9][A-Za-z0-9_.-]{1,119}$. Example: `` - `guid` (string, required): Chapter guid, e.g. guid-f4d96b7c-8a4a-4f24-8b88-1f81d17905bb. Pattern: ^guid-[0-9a-fA-F-]{8,60}$. Example: `` - `locale` (string): Manual language/locale (Dell publishes manuals in 30+ languages). Pattern: ^[a-z]{2}-[a-z]{2}$. Example: `en-us` - `product_code` (string, required): Support product code, e.g. dell-pro-pb16250-laptop. Pattern: ^[A-Za-z0-9][A-Za-z0-9_-]{1,119}$. Example: `` - `toc_max_depth` (number): Deepest table-of-contents level to return: 0 = top-level chapters only, 1 (default) = chapters and their sections (the specification sections such as Keyboard or External ports and slots live at depth 1). Example: `1` - `topic` (string): Optional chapter slug for the URL path; Dell resolves the chapter by guid, so any slug works. Pattern: ^[A-Za-z0-9][A-Za-z0-9_-]{0,159}$. Example: `` ## 4. Request through your preferred interface ### JavaScript ```javascript const result = await firecrawl.scrape({ alexandria: { provider: "dell-com", capability: "product-specifications/manual_chapter", options: { book_id: "dellpro16plus_pb-16250_om", guid: "guid-f4d96b7c-8a4a-4f24-8b88-1f81d17905bb", product_code: "dell-pro-pb16250-laptop", topic: "keyboard", }, }, }); ``` ### Python ```python result = firecrawl.scrape_alexandria({ "provider": "dell-com", "capability": "product-specifications/manual_chapter", "options": { "book_id": "dellpro16plus_pb-16250_om", "guid": "guid-f4d96b7c-8a4a-4f24-8b88-1f81d17905bb", "product_code": "dell-pro-pb16250-laptop", "topic": "keyboard" } }) ``` ### cURL ```sh curl https://api.firecrawl.dev/v2/scrape \ -H "Authorization: Bearer $FIRECRAWL_API_KEY" \ -H "Content-Type: application/json" \ -d '{ "alexandria": { "provider": "dell-com", "capability": "product-specifications/manual_chapter", "options": { "book_id": "dellpro16plus_pb-16250_om", "guid": "guid-f4d96b7c-8a4a-4f24-8b88-1f81d17905bb", "product_code": "dell-pro-pb16250-laptop", "topic": "keyboard" } } }' ``` ### CLI ```sh firecrawl scrape 'dell-com/product-specifications/manual_chapter' \ --options '{"book_id":"dellpro16plus_pb-16250_om","guid":"guid-f4d96b7c-8a4a-4f24-8b88-1f81d17905bb","product_code":"dell-pro-pb16250-laptop","topic":"keyboard"}' ``` ### MCP Call the FCX MCP retrieve tool with this object: ```json { "provider": "dell-com", "capability": "product-specifications/manual_chapter", "options": { "book_id": "dellpro16plus_pb-16250_om", "guid": "guid-f4d96b7c-8a4a-4f24-8b88-1f81d17905bb", "product_code": "dell-pro-pb16250-laptop", "topic": "keyboard" } } ``` Ask for only the returned fields needed by the task. ## 5. Full request shape ```json { "provider": "dell-com", "capability": "product-specifications/manual_chapter", "options": { "book_id": "dellpro16plus_pb-16250_om", "guid": "guid-f4d96b7c-8a4a-4f24-8b88-1f81d17905bb", "product_code": "dell-pro-pb16250-laptop", "topic": "keyboard" } } ``` ## 6. Response data The response includes `success`, `provider`, `capability`, `creditsCost` and `data`. This example shows the provider payload in `data`: ```json { "book_id": "dellpro16plus_pb-16250_om", "book_title": "Dell Pro 16 Plus PB16250 (Intel Core Ultra 200V Series) Owner's Manual", "guid": "guid-f4d96b7c-8a4a-4f24-8b88-1f81d17905bb", "locale": "en-us", "notes": [ "NOTE:You can define the primary behavior of the function keys (F1–F12) by changing Function Key Behavior in the BIOS Setup program.", "NOTE:If Copilot in Windows is not available on your computer, pressing the Copilot key launches Windows search. For more information about Copilot in Windows, see the Knowledge Base Resource at the Dell Support site." ], "observed_at_ms": 1790154064195, "paragraphs": [ "The following table lists the keyboard specifications of your Dell Pro 16 Plus." ], "product_code": "dell-pro-pb16250-laptop", "tables": [ { "caption": "Table 1. Keyboard specifications", "headers": [ "Description", "Values" ], "rows": [ [ "Keyboard type", "Standard backlit keyboard | Standard non-backlit keyboard" ], [ "Keyboard layout", "QWERTY" ], [ "Number of keys", "United States and Canada: 99 keys | United Kingdom: 100 keys | Japan: 103 keys" ], [ "Key pitch", "X=19.05 mm key pitch Y=18.05 mm key pitch" ], [ "Keyboard shortcuts", "Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. NOTE: You can define the primary behavior of the function keys (F1–F12) by changing Function Key Behavior in the BIOS Setup program. NOTE: If Copilot in Windows is not available on your computer, pressing the Copilot key launches Windows search. For more information about Copilot in Windows, see the Knowledge Base Resource at the Dell Support site . | To type the alternate character, press Shift and the desired key. | To perform secondary functions, press Fn and the desired key." ] ] } ], "title": "Keyboard", "toc": [ { "depth": 0, "guid": "guid-5b8de7b7-879f-45a4-88e0-732155904029", "slug": "notes-cautions-and-warnings", "title": "Notes, cautions, and warnings" }, { "depth": 0, "guid": "guid-d3cb1479-5af9-4e2f-9a8b-416fc88c775d", "slug": "views-of-dell-pro-16-plus", "title": "Views of Dell Pro 16 Plus" }, { "depth": 1, "guid": "guid-f0efa586-1b43-447c-a299-f188f5e5c5a5", "slug": "right", "title": "Right" }, { "depth": 1, "guid": "guid-12cd14bb-8db3-47d7-a090-15d75787517a", "slug": "left", "title": "Left" }, { "depth": 1, "guid": "guid-8eb71770-2108-414b-8b3a-a17dba540d1a", "slug": "front", "title": "Front" }, { "depth": 1, "guid": "guid-5fe1b857-0eef-49c4-94a8-285f27e7e23c", "slug": "top", "title": "Top" }, { "depth": 1, "guid": "guid-0a15b9bb-9b51-479e-be50-aab2a43507ef", "slug": "bottom", "title": "Bottom" }, { "depth": 1, "guid": "guid-39da8f8f-7e63-436e-9ea1-5562f3080347", "slug": "service-tag", "title": "Service Tag" }, { "depth": 1, "guid": "guid-fc51b7cb-111b-4575-8530-d45696b42697", "slug": "battery-status-light", "title": "Battery-status light" }, { "depth": 0, "guid": "guid-519d738e-1d44-4206-bb79-ff192cb8e7d7", "slug": "set-up-your-dell-pro-16-plus", "title": "Set up your Dell Pro 16 Plus" }, { "depth": 0, "guid": "guid-7c9f07ce-626e-44ca-be3a-a1fb036413f9", "slug": "specifications-of-dell-pro-16-plus", "title": "Specifications of Dell Pro 16 Plus" }, { "depth": 1, "guid": "guid-6cc481b5-b054-4966-b6ab-440023568b1f", "slug": "dimensions-and-weight", "title": "Dimensions and weight" }, { "depth": 1, "guid": "guid-be63aacf-9a53-457f-a284-4b0929302902", "slug": "processor", "title": "Processor" }, { "depth": 1, "guid": "guid-66243641-fd33-4908-a7e0-cf0bcba38223", "slug": "chipset", "title": "Chipset" }, { "depth": 1, "guid": "guid-7b81d002-0a69-4d28-9c38-bbcdf7051010", "slug": "operating-system", "title": "Operating system" }, { "depth": 1, "guid": "guid-177b306d-ceda-48df-b374-e02fa0c35e6e", "slug": "memory", "title": "Memory" }, { "depth": 1, "guid": "guid-10ffe1ec-5b95-40cf-ada0-1dc537cc3587", "slug": "external-ports-and-slots", "title": "External ports and slots" }, { "depth": 1, "guid": "guid-647a9bd6-0be5-4b27-9df1-31e3c269abed", "slug": "internal-slots", "title": "Internal slots" }, { "depth": 1, "guid": "guid-2a86e434-3ff5-4db5-a990-c4a1323ca83e", "slug": "wireless-module", "title": "Wireless module" }, { "depth": 1, "guid": "guid-25544011-f64f-4eea-83f2-eaa7ea6c008b", "slug": "wwan-module", "title": "WWAN module" }, { "depth": 1, "guid": "guid-6878b68f-ccfb-4c6a-9f62-3ed941403f53", "slug": "audio", "title": "Audio" }, { "depth": 1, "guid": "guid-6fb6af67-96d2-4f24-84a2-10d6762a29b2", "slug": "storage", "title": "Storage" }, { "depth": 1, "guid": "guid-8b9c0ef8-3101-43c8-86c6-0ca34d534941", "slug": "media-card-reader", "title": "Media-card reader" }, { "depth": 1, "guid": "guid-f4d96b7c-8a4a-4f24-8b88-1f81d17905bb", "slug": "keyboard", "title": "Keyboard" }, { "depth": 1, "guid": "guid-a061b3ea-eb94-48e8-a047-9a04883b6d86", "slug": "camera", "title": "Camera" }, { "depth": 1, "guid": "guid-7157d7ae-610e-4b4a-a724-124cdf219190", "slug": "touchpad", "title": "Touchpad" }, { "depth": 1, "guid": "guid-45f526f9-e68c-4581-b5e6-e7a4559e2398", "slug": "power-adapter", "title": "Power adapter" }, { "depth": 1, "guid": "guid-44bfdec6-8c36-40a3-8ae5-eed399f58f26", "slug": "battery", "title": "Battery" }, { "depth": 1, "guid": "guid-26c53099-b0c1-4576-8a59-ed18f006f455", "slug": "display", "title": "Display" }, { "depth": 1, "guid": "guid-8c3e71e5-05de-4e7f-ba0c-92504f7a5ea2", "slug": "fingerprint-reader-optional", "title": "Fingerprint reader (optional)" }, { "depth": 1, "guid": "guid-7e395ed4-412a-4418-882e-45f589db8ce1", "slug": "gpuintegrated", "title": "GPU—Integrated" }, { "depth": 1, "guid": "guid-cda05cb7-caf3-4051-9fe8-aae8db769761", "slug": "multiple-display-support-matrix", "title": "Multiple display support matrix" }, { "depth": 1, "guid": "guid-2cb63817-ba3d-44dc-8d8d-96d20cde362a", "slug": "hardware-security", "title": "Hardware security" }, { "depth": 1, "guid": "guid-de14ba0d-d886-46ba-90a4-fa1343597c3c", "slug": "smart-card-reader", "title": "Smart-card reader" }, { "depth": 1, "guid": "guid-66716c57-d0fe-4f69-ab0b-1ed03be929ae", "slug": "operating-and-storage-environment", "title": "Operating and storage environment" }, { "depth": 0, "guid": "guid-dd3ae169-a824-4f1d-832e-585b176f6faf", "slug": "working-inside-your-computer", "title": "Working inside your computer" }, { "depth": 1, "guid": "guid-ed275111-48f0-414d-80b1-1a6a56a6f7e4", "slug": "safety-instructions", "title": "Safety instructions" }, { "depth": 1, "guid": "guid-f653c80e-3709-484a-9985-c1b44f62edd5", "slug": "information-on-repairability-for-qu%C3%A9bec-from-dell-canada-inc-to-quebec-consumers", "title": "Information on repairability for Québec - From Dell Canada Inc. - to Quebec consumers" }, { "depth": 1, "guid": "guid-02ef31d0-ad81-4e06-935d-78dba82dc625", "slug": "bitlocker", "title": "BitLocker" }, { "depth": 1, "guid": "guid-ea979cc8-84ec-4827-86c4-c80a8c31f4bf", "slug": "recommended-tools", "title": "Recommended tools" }, { "depth": 1, "guid": "guid-cc648b28-fbf9-4a6f-bb11-4c6c2fa3d08a", "slug": "screw-list", "title": "Screw list" }, { "depth": 1, "guid": "guid-d8923b1b-17a3-4f3c-afa1-8bb58d464e96", "slug": "major-components-of-dell-pro-16-plus", "title": "Major components of Dell Pro 16 Plus" }, { "depth": 0, "guid": "guid-22d7b1ab-1944-4a9f-89c5-58023339ada9", "slug": "removing-and-installing-customer-replaceable-units-crus", "title": "Removing and installing Customer Replaceable Units (CRUs)" }, { "depth": 1, "guid": "guid-753087fe-3f88-425d-ac74-eff960a52dc7", "slug": "sim-card-tray-optional", "title": "SIM-card tray (optional)" }, { "depth": 1, "guid": "guid-011aa877-0f90-479b-bf50-6cdfb72ad6d8", "slug": "base-cover", "title": "Base cover" }, { "depth": 1, "guid": "guid-f65273b2-af5e-4c69-b895-7cef2148f79d", "slug": "battery", "title": "Battery" }, { "depth": 1, "guid": "guid-4824e540-84e5-4920-b3b9-2ca1b9cbf0b0", "slug": "battery-cable", "title": "Battery cable" }, { "depth": 1, "guid": "guid-813b0f91-53d9-4588-9389-b0c5aec4bead", "slug": "solid-state-drive-ssd", "title": "Solid State Drive (SSD)" }, { "depth": 1, "guid": "guid-13a451bb-9524-4682-9a52-990b9e99b082", "slug": "wireless-wide-area-network-wwan-card", "title": "Wireless Wide Area Network (WWAN) card" }, { "depth": 1, "guid": "guid-b56ead7b-41f7-4e59-b837-9b593773ec0c", "slug": "fan", "title": "Fan" }, { "depth": 1, "guid": "guid-a6445da5-405c-4bda-a929-fe53dc4a83f6", "slug": "speakers", "title": "Speakers" }, { "depth": 0, "guid": "guid-89250642-b4fb-4a83-8fd5-9474982ecd30", "slug": "removing-and-installing-field-replaceable-units-frus", "title": "Removing and installing Field Replaceable Units (FRUs)" }, { "depth": 1, "guid": "guid-ea298bcf-ebac-4564-b178-2a738470754f", "slug": "wireless-local-area-network-wlan-antenna-modules", "title": "Wireless Local Area Network (WLAN) antenna modules" }, { "depth": 1, "guid": "guid-b494949e-c6ac-4f73-925a-0266237f283a", "slug": "battery-support-bracket", "title": "Battery support bracket" }, { "depth": 1, "guid": "guid-79384e67-fe6a-4f6f-bd9c-5b2fa5683383", "slug": "ush-board", "title": "USH board" }, { "depth": 1, "guid": "guid-7caad7fc-c164-4da7-bf84-6d4b5d46ce96", "slug": "smart-card-reader", "title": "Smart-card reader" }, { "depth": 1, "guid": "guid-4da6fa84-ff63-4d31-a148-125aad9f4b2b", "slug": "heat-sink", "title": "Heat sink" }, { "depth": 1, "guid": "guid-46b53388-5c4f-4861-92e0-6ae357ee9cbf", "slug": "system-board", "title": "System board" }, { "depth": 1, "guid": "guid-44641ef4-2df6-415d-84b8-c8fcbadc2580", "slug": "io-board", "title": "I/O board" }, { "depth": 1, "guid": "guid-07738d18-6872-4055-b30e-1718e4ae1d8a", "slug": "power-button-with-optional-fingerprint-reader", "title": "Power button with optional fingerprint reader" }, { "depth": 1, "guid": "guid-5889d9a5-0152-41a3-bfd1-28c8bc409873", "slug": "display-assembly", "title": "Display assembly" }, { "depth": 1, "guid": "guid-e30da649-7a22-419c-aece-0c991a919b67", "slug": "display-bezel", "title": "Display bezel" }, { "depth": 1, "guid": "guid-7a534254-a92b-4f10-93ae-bec1e234af5e", "slug": "display-panel", "title": "Display panel" }, { "depth": 1, "guid": "guid-6e2ed536-e9de-48f5-99b2-5c83912b628a", "slug": "display-hinge-cap", "title": "Display hinge cap" }, { "depth": 1, "guid": "guid-860743aa-ebca-4d9e-b62d-098637eba8d4", "slug": "display-cable", "title": "Display cable" }, { "depth": 1, "guid": "guid-1dff9bae-cea0-48da-b9fd-37daad527b40", "slug": "camera-module", "title": "Camera module" }, { "depth": 1, "guid": "guid-95c901e7-2a87-437e-98aa-591702d8f20e", "slug": "display-back-cover", "title": "Display back cover" }, { "depth": 1, "guid": "guid-2b7d9d91-e1f1-43b9-870d-498f13f84e44", "slug": "usb-type-c-connector-module", "title": "USB Type-C connector module" }, { "depth": 1, "guid": "guid-19e9e7e0-89d5-4b75-aeb1-bcdc795747a2", "slug": "keyboard", "title": "Keyboard" }, { "depth": 1, "guid": "guid-047e845d-d927-44e0-bb55-fb7ec28bf04a", "slug": "keyboard-filler", "title": "keyboard filler" }, { "depth": 1, "guid": "guid-37600593-4a29-43a5-a804-f230a3fe4b40", "slug": "palm-rest-assembly", "title": "Palm-rest assembly" }, { "depth": 0, "guid": "guid-612013a6-47d4-4ac5-bec8-bbbf8ef93d1f", "slug": "software", "title": "Software" }, { "depth": 1, "guid": "guid-7b81d002-0a69-4d28-9c38-bbcdf7051010", "slug": "operating-system", "title": "Operating system" }, { "depth": 1, "guid": "guid-03b3e7e4-0f78-4352-98f7-f1b8a47e387e", "slug": "drivers-and-downloads", "title": "Drivers and downloads" }, { "depth": 0, "guid": "guid-32921fa4-d0ae-40ef-9911-a94a5bd60c4f", "slug": "bios-setup", "title": "BIOS Setup" }, { "depth": 1, "guid": "guid-7b8d1f6e-f174-442b-9c08-c86c39394c20", "slug": "entering-bios-setup-program", "title": "Entering BIOS Setup program" }, { "depth": 1, "guid": "guid-f448dd64-1b07-4857-a446-42e313a39cc8", "slug": "navigation-keys", "title": "Navigation keys" }, { "depth": 1, "guid": "guid-71da763a-3f2f-4021-8ef7-3e50da009c74", "slug": "f12-one-time-boot-menu", "title": "F12 One Time Boot menu" }, { "depth": 1, "guid": "guid-5b4fe110-6e17-4249-94a7-ba5503604f33", "slug": "view-advanced-setup-options", "title": "View Advanced Setup options" }, { "depth": 1, "guid": "guid-d07664c8-b4bd-46cd-9aa1-59a70861d35f", "slug": "view-service-options", "title": "View Service options" }, { "depth": 1, "guid": "guid-83177b51-2e5a-43f6-bbb1-c6c4c51e5d4d", "slug": "bios-setup-options", "title": "BIOS Setup options" }, { "depth": 1, "guid": "guid-7888021d-a57d-4d70-b099-bc5ccd6d2423", "slug": "updating-the-bios", "title": "Updating the BIOS" }, { "depth": 1, "guid": "guid-70ac74a4-2716-4872-8f85-36cca0e01771", "slug": "system-and-setup-password", "title": "System and setup password" }, { "depth": 1, "guid": "guid-5941e06e-abcb-4468-ace5-d51ef6aaa083", "slug": "clearing-system-and-setup-passwords", "title": "Clearing system and setup passwords" }, { "depth": 0, "guid": "guid-f93f7e34-be30-464b-886e-c284bf961cb2", "slug": "troubleshooting", "title": "Troubleshooting" }, { "depth": 1, "guid": "guid-e3342b2e-3097-42e7-a605-284fd4d652a4", "slug": "handling-swollen-rechargeable-li-ion-batteries", "title": "Handling swollen rechargeable Li-ion batteries" }, { "depth": 1, "guid": "guid-e0a21eab-eb3d-4f5d-822b-b45105a19f0e", "slug": "locating-the-service-tag-or-express-service-code-of-your-dell-computer", "title": "Locating the Service Tag or Express Service Code of your Dell computer" }, { "depth": 1, "guid": "guid-ee9a5d95-88be-4ee7-983e-d97c680bdecd", "slug": "dell-supportassist-pre-boot-system-performance-check-diagnostics", "title": "Dell SupportAssist Pre-boot System Performance Check diagnostics" }, { "depth": 1, "guid": "guid-63d84cdd-b1bb-4328-a95f-b0b3636fe589", "slug": "built-in-self-test-bist", "title": "Built-in self-test (BIST)" }, { "depth": 1, "guid": "guid-f44181d6-54e8-4322-a1ba-22533d3b3471", "slug": "system-diagnostic-lights", "title": "System-diagnostic lights" }, { "depth": 1, "guid": "guid-2492ff0c-5409-4e99-9c6a-f40516f1a256", "slug": "recovering-the-operating-system", "title": "Recovering the operating system" }, { "depth": 1, "guid": "guid-d030aa8b-4bb1-4b27-80c4-fd73931d4b3c", "slug": "real-time-clock-rtc-reset", "title": "Real-Time Clock (RTC Reset)" }, { "depth": 1, "guid": "guid-c4dbf377-7466-46c1-9c48-1c3a493e3924", "slug": "backup-media-and-recovery-options", "title": "Backup media and recovery options" }, { "depth": 1, "guid": "guid-b4dd52fb-c0fe-4818-9d7c-a0d2bf4491d7", "slug": "network-power-cycle", "title": "Network power cycle" }, { "depth": 1, "guid": "guid-f7388855-deaa-4f7b-bd1c-218c7321660c", "slug": "drain-flea-power-perform-hard-reset", "title": "Drain flea power (perform hard reset)" }, { "depth": 0, "guid": "guid-00c3c6f0-fac1-48c9-93de-5488da0e7e41", "slug": "getting-help-and-contacting-dell", "title": "Getting help and contacting Dell" }, { "depth": 0, "guid": "guid-808531b5-7604-46d0-a53f-993a6163ae32", "slug": "revision-history", "title": "Revision history" } ], "toc_count": 97, "toc_max_depth": 1, "toc_total": 177, "url": "https://www.dell.com/support/manuals/en-us/dell-pro-pb16250-laptop/dellpro16plus_pb-16250_om/keyboard?guid=guid-f4d96b7c-8a4a-4f24-8b88-1f81d17905bb&lang=en-us" } ``` ## API reference-derived contract The following capability contract is generated from the same normalized Alexandria API reference exposed in the API spec. ### Manual chapter - Capability: `product-specifications/manual_chapter` - Description: One chapter (topic) of a Dell HTML manual: chapter title, paragraphs, every table as caption, header row and cell rows (the specification tables: keyboard, ports and connectors, power adapter, display, ...), notes, plus the book's full table of contents with each chapter's guid so the next chapter can be addressed. - Instructions: After support_documents gave you a book_id and a guid, read a chapter; use the returned toc to find the guid of 'Keyboard', 'External ports and slots', 'Power adapter' or any other specification chapter. A guid the book does not contain is not_found. - Cost: 5 credits per call - Capability file: [Manual chapter](https://firecrawl.dev/alexandria/agents/providers/dell-com/product-specifications/manual_chapter) Accepted options: - `book_id` (string, required): Manual book id, e.g. dellpro16plus_pb-16250_om. Pattern: ^[A-Za-z0-9][A-Za-z0-9_.-]{1,119}$. Example: `` - `guid` (string, required): Chapter guid, e.g. guid-f4d96b7c-8a4a-4f24-8b88-1f81d17905bb. Pattern: ^guid-[0-9a-fA-F-]{8,60}$. Example: `` - `locale` (string): Manual language/locale (Dell publishes manuals in 30+ languages). Pattern: ^[a-z]{2}-[a-z]{2}$. Example: `en-us` - `product_code` (string, required): Support product code, e.g. dell-pro-pb16250-laptop. Pattern: ^[A-Za-z0-9][A-Za-z0-9_-]{1,119}$. Example: `` - `toc_max_depth` (number): Deepest table-of-contents level to return: 0 = top-level chapters only, 1 (default) = chapters and their sections (the specification sections such as Keyboard or External ports and slots live at depth 1). Example: `1` - `topic` (string): Optional chapter slug for the URL path; Dell resolves the chapter by guid, so any slug works. Pattern: ^[A-Za-z0-9][A-Za-z0-9_-]{0,159}$. Example: `` Response schema example: ```json { "book_id": "dellpro16plus_pb-16250_om", "book_title": "Dell Pro 16 Plus PB16250 (Intel Core Ultra 200V Series) Owner's Manual", "guid": "guid-f4d96b7c-8a4a-4f24-8b88-1f81d17905bb", "locale": "en-us", "notes": [ "NOTE:You can define the primary behavior of the function keys (F1–F12) by changing Function Key Behavior in the BIOS Setup program.", "NOTE:If Copilot in Windows is not available on your computer, pressing the Copilot key launches Windows search. For more information about Copilot in Windows, see the Knowledge Base Resource at the Dell Support site." ], "observed_at_ms": 1790154064195, "paragraphs": [ "The following table lists the keyboard specifications of your Dell Pro 16 Plus." ], "product_code": "dell-pro-pb16250-laptop", "tables": [ { "caption": "Table 1. Keyboard specifications", "headers": [ "Description", "Values" ], "rows": [ [ "Keyboard type", "Standard backlit keyboard | Standard non-backlit keyboard" ], [ "Keyboard layout", "QWERTY" ], [ "Number of keys", "United States and Canada: 99 keys | United Kingdom: 100 keys | Japan: 103 keys" ], [ "Key pitch", "X=19.05 mm key pitch Y=18.05 mm key pitch" ], [ "Keyboard shortcuts", "Some keys on your keyboard have two symbols on them. These keys can be used to type alternate characters or to perform secondary functions. NOTE: You can define the primary behavior of the function keys (F1–F12) by changing Function Key Behavior in the BIOS Setup program. NOTE: If Copilot in Windows is not available on your computer, pressing the Copilot key launches Windows search. For more information about Copilot in Windows, see the Knowledge Base Resource at the Dell Support site . | To type the alternate character, press Shift and the desired key. | To perform secondary functions, press Fn and the desired key." ] ] } ], "title": "Keyboard", "toc": [ { "depth": 0, "guid": "guid-5b8de7b7-879f-45a4-88e0-732155904029", "slug": "notes-cautions-and-warnings", "title": "Notes, cautions, and warnings" }, { "depth": 0, "guid": "guid-d3cb1479-5af9-4e2f-9a8b-416fc88c775d", "slug": "views-of-dell-pro-16-plus", "title": "Views of Dell Pro 16 Plus" }, { "depth": 1, "guid": "guid-f0efa586-1b43-447c-a299-f188f5e5c5a5", "slug": "right", "title": "Right" }, { "depth": 1, "guid": "guid-12cd14bb-8db3-47d7-a090-15d75787517a", "slug": "left", "title": "Left" }, { "depth": 1, "guid": "guid-8eb71770-2108-414b-8b3a-a17dba540d1a", "slug": "front", "title": "Front" }, { "depth": 1, "guid": "guid-5fe1b857-0eef-49c4-94a8-285f27e7e23c", "slug": "top", "title": "Top" }, { "depth": 1, "guid": "guid-0a15b9bb-9b51-479e-be50-aab2a43507ef", "slug": "bottom", "title": "Bottom" }, { "depth": 1, "guid": "guid-39da8f8f-7e63-436e-9ea1-5562f3080347", "slug": "service-tag", "title": "Service Tag" }, { "depth": 1, "guid": "guid-fc51b7cb-111b-4575-8530-d45696b42697", "slug": "battery-status-light", "title": "Battery-status light" }, { "depth": 0, "guid": "guid-519d738e-1d44-4206-bb79-ff192cb8e7d7", "slug": "set-up-your-dell-pro-16-plus", "title": "Set up your Dell Pro 16 Plus" }, { "depth": 0, "guid": "guid-7c9f07ce-626e-44ca-be3a-a1fb036413f9", "slug": "specifications-of-dell-pro-16-plus", "title": "Specifications of Dell Pro 16 Plus" }, { "depth": 1, "guid": "guid-6cc481b5-b054-4966-b6ab-440023568b1f", "slug": "dimensions-and-weight", "title": "Dimensions and weight" }, { "depth": 1, "guid": "guid-be63aacf-9a53-457f-a284-4b0929302902", "slug": "processor", "title": "Processor" }, { "depth": 1, "guid": "guid-66243641-fd33-4908-a7e0-cf0bcba38223", "slug": "chipset", "title": "Chipset" }, { "depth": 1, "guid": "guid-7b81d002-0a69-4d28-9c38-bbcdf7051010", "slug": "operating-system", "title": "Operating system" }, { "depth": 1, "guid": "guid-177b306d-ceda-48df-b374-e02fa0c35e6e", "slug": "memory", "title": "Memory" }, { "depth": 1, "guid": "guid-10ffe1ec-5b95-40cf-ada0-1dc537cc3587", "slug": "external-ports-and-slots", "title": "External ports and slots" }, { "depth": 1, "guid": "guid-647a9bd6-0be5-4b27-9df1-31e3c269abed", "slug": "internal-slots", "title": "Internal slots" }, { "depth": 1, "guid": "guid-2a86e434-3ff5-4db5-a990-c4a1323ca83e", "slug": "wireless-module", "title": "Wireless module" }, { "depth": 1, "guid": "guid-25544011-f64f-4eea-83f2-eaa7ea6c008b", "slug": "wwan-module", "title": "WWAN module" }, { "depth": 1, "guid": "guid-6878b68f-ccfb-4c6a-9f62-3ed941403f53", "slug": "audio", "title": "Audio" }, { "depth": 1, "guid": "guid-6fb6af67-96d2-4f24-84a2-10d6762a29b2", "slug": "storage", "title": "Storage" }, { "depth": 1, "guid": "guid-8b9c0ef8-3101-43c8-86c6-0ca34d534941", "slug": "media-card-reader", "title": "Media-card reader" }, { "depth": 1, "guid": "guid-f4d96b7c-8a4a-4f24-8b88-1f81d17905bb", "slug": "keyboard", "title": "Keyboard" }, { "depth": 1, "guid": "guid-a061b3ea-eb94-48e8-a047-9a04883b6d86", "slug": "camera", "title": "Camera" }, { "depth": 1, "guid": "guid-7157d7ae-610e-4b4a-a724-124cdf219190", "slug": "touchpad", "title": "Touchpad" }, { "depth": 1, "guid": "guid-45f526f9-e68c-4581-b5e6-e7a4559e2398", "slug": "power-adapter", "title": "Power adapter" }, { "depth": 1, "guid": "guid-44bfdec6-8c36-40a3-8ae5-eed399f58f26", "slug": "battery", "title": "Battery" }, { "depth": 1, "guid": "guid-26c53099-b0c1-4576-8a59-ed18f006f455", "slug": "display", "title": "Display" }, { "depth": 1, "guid": "guid-8c3e71e5-05de-4e7f-ba0c-92504f7a5ea2", "slug": "fingerprint-reader-optional", "title": "Fingerprint reader (optional)" }, { "depth": 1, "guid": "guid-7e395ed4-412a-4418-882e-45f589db8ce1", "slug": "gpuintegrated", "title": "GPU—Integrated" }, { "depth": 1, "guid": "guid-cda05cb7-caf3-4051-9fe8-aae8db769761", "slug": "multiple-display-support-matrix", "title": "Multiple display support matrix" }, { "depth": 1, "guid": "guid-2cb63817-ba3d-44dc-8d8d-96d20cde362a", "slug": "hardware-security", "title": "Hardware security" }, { "depth": 1, "guid": "guid-de14ba0d-d886-46ba-90a4-fa1343597c3c", "slug": "smart-card-reader", "title": "Smart-card reader" }, { "depth": 1, "guid": "guid-66716c57-d0fe-4f69-ab0b-1ed03be929ae", "slug": "operating-and-storage-environment", "title": "Operating and storage environment" }, { "depth": 0, "guid": "guid-dd3ae169-a824-4f1d-832e-585b176f6faf", "slug": "working-inside-your-computer", "title": "Working inside your computer" }, { "depth": 1, "guid": "guid-ed275111-48f0-414d-80b1-1a6a56a6f7e4", "slug": "safety-instructions", "title": "Safety instructions" }, { "depth": 1, "guid": "guid-f653c80e-3709-484a-9985-c1b44f62edd5", "slug": "information-on-repairability-for-qu%C3%A9bec-from-dell-canada-inc-to-quebec-consumers", "title": "Information on repairability for Québec - From Dell Canada Inc. - to Quebec consumers" }, { "depth": 1, "guid": "guid-02ef31d0-ad81-4e06-935d-78dba82dc625", "slug": "bitlocker", "title": "BitLocker" }, { "depth": 1, "guid": "guid-ea979cc8-84ec-4827-86c4-c80a8c31f4bf", "slug": "recommended-tools", "title": "Recommended tools" }, { "depth": 1, "guid": "guid-cc648b28-fbf9-4a6f-bb11-4c6c2fa3d08a", "slug": "screw-list", "title": "Screw list" }, { "depth": 1, "guid": "guid-d8923b1b-17a3-4f3c-afa1-8bb58d464e96", "slug": "major-components-of-dell-pro-16-plus", "title": "Major components of Dell Pro 16 Plus" }, { "depth": 0, "guid": "guid-22d7b1ab-1944-4a9f-89c5-58023339ada9", "slug": "removing-and-installing-customer-replaceable-units-crus", "title": "Removing and installing Customer Replaceable Units (CRUs)" }, { "depth": 1, "guid": "guid-753087fe-3f88-425d-ac74-eff960a52dc7", "slug": "sim-card-tray-optional", "title": "SIM-card tray (optional)" }, { "depth": 1, "guid": "guid-011aa877-0f90-479b-bf50-6cdfb72ad6d8", "slug": "base-cover", "title": "Base cover" }, { "depth": 1, "guid": "guid-f65273b2-af5e-4c69-b895-7cef2148f79d", "slug": "battery", "title": "Battery" }, { "depth": 1, "guid": "guid-4824e540-84e5-4920-b3b9-2ca1b9cbf0b0", "slug": "battery-cable", "title": "Battery cable" }, { "depth": 1, "guid": "guid-813b0f91-53d9-4588-9389-b0c5aec4bead", "slug": "solid-state-drive-ssd", "title": "Solid State Drive (SSD)" }, { "depth": 1, "guid": "guid-13a451bb-9524-4682-9a52-990b9e99b082", "slug": "wireless-wide-area-network-wwan-card", "title": "Wireless Wide Area Network (WWAN) card" }, { "depth": 1, "guid": "guid-b56ead7b-41f7-4e59-b837-9b593773ec0c", "slug": "fan", "title": "Fan" }, { "depth": 1, "guid": "guid-a6445da5-405c-4bda-a929-fe53dc4a83f6", "slug": "speakers", "title": "Speakers" }, { "depth": 0, "guid": "guid-89250642-b4fb-4a83-8fd5-9474982ecd30", "slug": "removing-and-installing-field-replaceable-units-frus", "title": "Removing and installing Field Replaceable Units (FRUs)" }, { "depth": 1, "guid": "guid-ea298bcf-ebac-4564-b178-2a738470754f", "slug": "wireless-local-area-network-wlan-antenna-modules", "title": "Wireless Local Area Network (WLAN) antenna modules" }, { "depth": 1, "guid": "guid-b494949e-c6ac-4f73-925a-0266237f283a", "slug": "battery-support-bracket", "title": "Battery support bracket" }, { "depth": 1, "guid": "guid-79384e67-fe6a-4f6f-bd9c-5b2fa5683383", "slug": "ush-board", "title": "USH board" }, { "depth": 1, "guid": "guid-7caad7fc-c164-4da7-bf84-6d4b5d46ce96", "slug": "smart-card-reader", "title": "Smart-card reader" }, { "depth": 1, "guid": "guid-4da6fa84-ff63-4d31-a148-125aad9f4b2b", "slug": "heat-sink", "title": "Heat sink" }, { "depth": 1, "guid": "guid-46b53388-5c4f-4861-92e0-6ae357ee9cbf", "slug": "system-board", "title": "System board" }, { "depth": 1, "guid": "guid-44641ef4-2df6-415d-84b8-c8fcbadc2580", "slug": "io-board", "title": "I/O board" }, { "depth": 1, "guid": "guid-07738d18-6872-4055-b30e-1718e4ae1d8a", "slug": "power-button-with-optional-fingerprint-reader", "title": "Power button with optional fingerprint reader" }, { "depth": 1, "guid": "guid-5889d9a5-0152-41a3-bfd1-28c8bc409873", "slug": "display-assembly", "title": "Display assembly" }, { "depth": 1, "guid": "guid-e30da649-7a22-419c-aece-0c991a919b67", "slug": "display-bezel", "title": "Display bezel" }, { "depth": 1, "guid": "guid-7a534254-a92b-4f10-93ae-bec1e234af5e", "slug": "display-panel", "title": "Display panel" }, { "depth": 1, "guid": "guid-6e2ed536-e9de-48f5-99b2-5c83912b628a", "slug": "display-hinge-cap", "title": "Display hinge cap" }, { "depth": 1, "guid": "guid-860743aa-ebca-4d9e-b62d-098637eba8d4", "slug": "display-cable", "title": "Display cable" }, { "depth": 1, "guid": "guid-1dff9bae-cea0-48da-b9fd-37daad527b40", "slug": "camera-module", "title": "Camera module" }, { "depth": 1, "guid": "guid-95c901e7-2a87-437e-98aa-591702d8f20e", "slug": "display-back-cover", "title": "Display back cover" }, { "depth": 1, "guid": "guid-2b7d9d91-e1f1-43b9-870d-498f13f84e44", "slug": "usb-type-c-connector-module", "title": "USB Type-C connector module" }, { "depth": 1, "guid": "guid-19e9e7e0-89d5-4b75-aeb1-bcdc795747a2", "slug": "keyboard", "title": "Keyboard" }, { "depth": 1, "guid": "guid-047e845d-d927-44e0-bb55-fb7ec28bf04a", "slug": "keyboard-filler", "title": "keyboard filler" }, { "depth": 1, "guid": "guid-37600593-4a29-43a5-a804-f230a3fe4b40", "slug": "palm-rest-assembly", "title": "Palm-rest assembly" }, { "depth": 0, "guid": "guid-612013a6-47d4-4ac5-bec8-bbbf8ef93d1f", "slug": "software", "title": "Software" }, { "depth": 1, "guid": "guid-7b81d002-0a69-4d28-9c38-bbcdf7051010", "slug": "operating-system", "title": "Operating system" }, { "depth": 1, "guid": "guid-03b3e7e4-0f78-4352-98f7-f1b8a47e387e", "slug": "drivers-and-downloads", "title": "Drivers and downloads" }, { "depth": 0, "guid": "guid-32921fa4-d0ae-40ef-9911-a94a5bd60c4f", "slug": "bios-setup", "title": "BIOS Setup" }, { "depth": 1, "guid": "guid-7b8d1f6e-f174-442b-9c08-c86c39394c20", "slug": "entering-bios-setup-program", "title": "Entering BIOS Setup program" }, { "depth": 1, "guid": "guid-f448dd64-1b07-4857-a446-42e313a39cc8", "slug": "navigation-keys", "title": "Navigation keys" }, { "depth": 1, "guid": "guid-71da763a-3f2f-4021-8ef7-3e50da009c74", "slug": "f12-one-time-boot-menu", "title": "F12 One Time Boot menu" }, { "depth": 1, "guid": "guid-5b4fe110-6e17-4249-94a7-ba5503604f33", "slug": "view-advanced-setup-options", "title": "View Advanced Setup options" }, { "depth": 1, "guid": "guid-d07664c8-b4bd-46cd-9aa1-59a70861d35f", "slug": "view-service-options", "title": "View Service options" }, { "depth": 1, "guid": "guid-83177b51-2e5a-43f6-bbb1-c6c4c51e5d4d", "slug": "bios-setup-options", "title": "BIOS Setup options" }, { "depth": 1, "guid": "guid-7888021d-a57d-4d70-b099-bc5ccd6d2423", "slug": "updating-the-bios", "title": "Updating the BIOS" }, { "depth": 1, "guid": "guid-70ac74a4-2716-4872-8f85-36cca0e01771", "slug": "system-and-setup-password", "title": "System and setup password" }, { "depth": 1, "guid": "guid-5941e06e-abcb-4468-ace5-d51ef6aaa083", "slug": "clearing-system-and-setup-passwords", "title": "Clearing system and setup passwords" }, { "depth": 0, "guid": "guid-f93f7e34-be30-464b-886e-c284bf961cb2", "slug": "troubleshooting", "title": "Troubleshooting" }, { "depth": 1, "guid": "guid-e3342b2e-3097-42e7-a605-284fd4d652a4", "slug": "handling-swollen-rechargeable-li-ion-batteries", "title": "Handling swollen rechargeable Li-ion batteries" }, { "depth": 1, "guid": "guid-e0a21eab-eb3d-4f5d-822b-b45105a19f0e", "slug": "locating-the-service-tag-or-express-service-code-of-your-dell-computer", "title": "Locating the Service Tag or Express Service Code of your Dell computer" }, { "depth": 1, "guid": "guid-ee9a5d95-88be-4ee7-983e-d97c680bdecd", "slug": "dell-supportassist-pre-boot-system-performance-check-diagnostics", "title": "Dell SupportAssist Pre-boot System Performance Check diagnostics" }, { "depth": 1, "guid": "guid-63d84cdd-b1bb-4328-a95f-b0b3636fe589", "slug": "built-in-self-test-bist", "title": "Built-in self-test (BIST)" }, { "depth": 1, "guid": "guid-f44181d6-54e8-4322-a1ba-22533d3b3471", "slug": "system-diagnostic-lights", "title": "System-diagnostic lights" }, { "depth": 1, "guid": "guid-2492ff0c-5409-4e99-9c6a-f40516f1a256", "slug": "recovering-the-operating-system", "title": "Recovering the operating system" }, { "depth": 1, "guid": "guid-d030aa8b-4bb1-4b27-80c4-fd73931d4b3c", "slug": "real-time-clock-rtc-reset", "title": "Real-Time Clock (RTC Reset)" }, { "depth": 1, "guid": "guid-c4dbf377-7466-46c1-9c48-1c3a493e3924", "slug": "backup-media-and-recovery-options", "title": "Backup media and recovery options" }, { "depth": 1, "guid": "guid-b4dd52fb-c0fe-4818-9d7c-a0d2bf4491d7", "slug": "network-power-cycle", "title": "Network power cycle" }, { "depth": 1, "guid": "guid-f7388855-deaa-4f7b-bd1c-218c7321660c", "slug": "drain-flea-power-perform-hard-reset", "title": "Drain flea power (perform hard reset)" }, { "depth": 0, "guid": "guid-00c3c6f0-fac1-48c9-93de-5488da0e7e41", "slug": "getting-help-and-contacting-dell", "title": "Getting help and contacting Dell" }, { "depth": 0, "guid": "guid-808531b5-7604-46d0-a53f-993a6163ae32", "slug": "revision-history", "title": "Revision history" } ], "toc_count": 97, "toc_max_depth": 1, "toc_total": 177, "url": "https://www.dell.com/support/manuals/en-us/dell-pro-pb16250-laptop/dellpro16plus_pb-16250_om/keyboard?guid=guid-f4d96b7c-8a4a-4f24-8b88-1f81d17905bb&lang=en-us" } ``` ### Search products - Capability: `product-specifications/search_products` - Description: One page (12 cards) of Dell shop search results for a keyword on a storefront: offer id, platform code, title, product URL, Dell price and estimated value as stated, savings, deal flag, stock/sold-out state, star rating and rating count, hero spec bullets and image. Pages carry result_count and total_pages. - Instructions: Find the offer_id (e.g. pb16250_fixed_20) and platform code for a model number or product name; then call tech_specs with the offer_id. Pass `page` to paginate (next_page tells you when more exist). - Cost: 5 credits per call - Capability file: [Search products](https://firecrawl.dev/alexandria/agents/providers/dell-com/product-specifications/search_products) Accepted options: - `keyword` (string, required): Search keyword: a model number (PB16250), a product name (dell pro 16) or a category word. Example: `` - `locale` (string): Storefront path segment, {language}-{country} as Dell writes it: en-us (verified), en-uk (verified). Offer ids and prices are storefront-specific. Pattern: ^[a-z]{2}-[a-z]{2}$. Example: `en-us` - `page` (number): 1-based results page (12 cards per page). Example: `1` Response schema example: ```json { "count": 1, "keyword": "pb16250", "locale": "en-us", "next_page": null, "observed_at_ms": 1790154030574, "page": 1, "products": [ { "currency": "USD", "dell_price": 1418, "dell_price_text": "$1,418.00", "image_url": "https://i.dell.com/is/image/DellContent/content/dam/ss2/product-images/dell-client-products/notebooks/dell-pro-plus/pb16250/media-gallery/notebook-pb16250-nt-c-gy-fpr-mipi-5mp-gallery-20.psd?fmt=png-alpha&pscan=auto&scl=1&hei=402&wid=590&qlt=100,0&resMode=sharp2&size=590,402", "is_deal": true, "market_price": 1868, "market_price_text": "$1,868.00", "offer_id": "pb16250_fixed_20", "platform_code": "DellProPlus16LaptopPB16250", "rating": 4.4, "rating_count": 712, "savings_text": "$450.00", "sold_out": false, "specs": [ { "label": "Processor", "value": "Intel® Core™ Ultra 5 236V, 8 cores" }, { "label": null, "value": "Windows 11 Pro" }, { "label": "Memory", "value": "16 GB DDR5" }, { "label": null, "value": "256 GB SSD, TLC" }, { "label": "Display", "value": "16\" Non Touch FHD (1920x1200)" } ], "stock_status": "available", "title": "Dell Pro 16 Plus Laptop", "url": "https://www.dell.com/en-us/shop/laptop-computers/spd/dellproplus16laptoppb16250/pb16250_fixed_20" } ], "result_count": 1, "total_pages": 1, "url": "https://www.dell.com/en-us/shop/search/pb16250?rt=true" } ``` ### Support documents - Capability: `product-specifications/support_documents` - Description: The manuals and documents Dell lists for a support product: title, description, last-updated date, URL, and for HTML manuals the book id and first-chapter guid that manual_chapter needs; plus the product's support identifiers (support product code, TagId, platform code, line of business). - Instructions: Given a support product code (from support_search) or a shop platform code (from search_products, lowercased), list the owner's manual, setup guide, statements and release notes. Then call manual_chapter with the book_id and a guid. An unknown product code is not_found. - Cost: 5 credits per call - Capability file: [Support documents](https://firecrawl.dev/alexandria/agents/providers/dell-com/product-specifications/support_documents) Accepted options: - `locale` (string): Pattern: ^[a-z]{2}-[a-z]{2}$. Example: `en-us` - `product_code` (string, required): Support product code (dell-pro-pb16250-laptop) or shop platform code (dellproplus16laptoppb16250). Pattern: ^[A-Za-z0-9][A-Za-z0-9_-]{1,119}$. Example: `` - `source_type` (string): Support tab to list; only manuals is verified. Example: `manuals` Response schema example: ```json { "count": 13, "documents": [ { "book_id": "dellpro16plus_pb-16250_om_arl", "description": "The Owner’s Manual is a guide for end users that includes features and specifications, hardware removal and replacement instructions, troubleshooting, and more.", "guid": "guid-d3cb1479-5af9-4e2f-9a8b-416fc88c775d", "kind": "html_manual", "title": "Dell Pro 16 Plus PB16250 (Intel Core Ultra 200U Series/Intel Core 100U and 200U Series) Owner's Manual", "updated": "August 31, 2026", "url": "https://www.dell.com/support/manuals/en-us/dell-pro-pb16250-laptop/dellpro16plus_pb-16250_om_arl/Views-of-Dell-Pro-16-Plus?guid=guid-d3cb1479-5af9-4e2f-9a8b-416fc88c775d&lang=en-us" }, { "book_id": "dellpro16plus_pb-16250_om", "description": "The Owner’s Manual is a guide for end users that includes features and specifications, hardware removal and replacement instructions, troubleshooting, and more.", "guid": "guid-d3cb1479-5af9-4e2f-9a8b-416fc88c775d", "kind": "html_manual", "title": "Dell Pro 16 Plus PB16250 (Intel Core Ultra 200V Series) Owner's Manual", "updated": "August 31, 2026", "url": "https://www.dell.com/support/manuals/en-us/dell-pro-pb16250-laptop/dellpro16plus_pb-16250_om/Views-of-Dell-Pro-16-Plus?guid=guid-d3cb1479-5af9-4e2f-9a8b-416fc88c775d&lang=en-us" }, { "book_id": "thinos_10.x_26xx_rn", "description": "Provides users with a summary of new features, bug fixes, and known issues for a software release.", "guid": "guid-933ff222-4f18-40c8-a63c-c4ed88e1c8bc", "kind": "html_manual", "title": "Dell ThinOS 10.x 2602 and 2605 Release Notes", "updated": "September 10, 2026", "url": "https://www.dell.com/support/manuals/en-us/dell-pro-pb16250-laptop/thinos_10.x_26xx_rn/Overview?guid=guid-933ff222-4f18-40c8-a63c-c4ed88e1c8bc&lang=en-us" }, { "book_id": "thinos_10.x_ag", "description": "Provides IT administrators with instructions for configuring, managing, and troubleshooting the system.", "guid": "guid-866f3494-1126-42c7-a759-21baf107a9fb", "kind": "html_manual", "title": "Dell ThinOS 10.x Administrator Guide", "updated": "July 03, 2026", "url": "https://www.dell.com/support/manuals/en-us/dell-pro-pb16250-laptop/thinos_10.x_ag/Introduction?guid=guid-866f3494-1126-42c7-a759-21baf107a9fb&lang=en-us" }, { "book_id": "thinos_10.x_mg", "description": "Provides IT administrators with procedures for migrating data, applications, or systems from one environment to another.", "guid": "guid-7e350a17-42a2-4458-88f8-a44770922066", "kind": "html_manual", "title": "Dell ThinOS 10.x Migration Guide", "updated": "July 03, 2026", "url": "https://www.dell.com/support/manuals/en-us/dell-pro-pb16250-laptop/thinos_10.x_mg/Introduction-to-Dell-ThinOS-10x-Migration?guid=guid-7e350a17-42a2-4458-88f8-a44770922066&lang=en-us" }, { "book_id": "sim_esim_guide", "description": "The SIM/eSIM Setup Guide for Windows provides a comprehensive guide in connecting to the cellular network service, troubleshooting connectivity issues, and installing communication drivers.", "guid": "guid-905df9dc-91b0-4b6d-b164-88d6eb6e2e7f", "kind": "html_manual", "title": "SIM/eSIM Setup Guide for Windows", "updated": "May 27, 2026", "url": "https://www.dell.com/support/manuals/en-us/dell-pro-pb16250-laptop/sim_esim_guide/Introduction-and-pre-requisites?guid=guid-905df9dc-91b0-4b6d-b164-88d6eb6e2e7f&lang=en-us" }, { "book_id": "thinos10.x_hcl", "description": "Provides IT administrators with details on compatible hardware, software, and supported configurations for the software.", "guid": "guid-9a4e3391-2e0d-46fa-a65f-44a933646ffd", "kind": "html_manual", "title": "Dell ThinOS 10.x Hardware Compatibility List", "updated": "April 07, 2026", "url": "https://www.dell.com/support/manuals/en-us/dell-pro-pb16250-laptop/thinos10.x_hcl/Introduction?guid=guid-9a4e3391-2e0d-46fa-a65f-44a933646ffd&lang=en-us" }, { "book_id": "app_builder_portal_ug", "description": "Provides users with instructions for using the software, including setup and features.", "guid": "guid-216f6051-db77-4b29-b2a9-ecfe85b7f789", "kind": "html_manual", "title": "Dell ThinOS 10.x App Builder User Guide", "updated": "March 03, 2026", "url": "https://www.dell.com/support/manuals/en-us/dell-pro-pb16250-laptop/app_builder_portal_ug/Introduction?guid=guid-216f6051-db77-4b29-b2a9-ecfe85b7f789&lang=en-us" }, { "book_id": "thinos_10.x_rn", "description": "Provides users with a summary of new features, bug fixes, and known issues for a software release.", "guid": "guid-b487eb67-d75b-4702-bac3-1bb85040d252", "kind": "html_manual", "title": "Dell ThinOS 10.x 2502, 2505, 2508, and 2511 Release Notes", "updated": "January 20, 2026", "url": "https://www.dell.com/support/manuals/en-us/dell-pro-pb16250-laptop/thinos_10.x_rn/Overview?guid=guid-b487eb67-d75b-4702-bac3-1bb85040d252&lang=en-us" }, { "book_id": null, "description": "Information on repairability for Québec - From Dell Canada Inc. - to Quebec consumers", "guid": null, "kind": "pdf", "title": "Information on repairability for Québec", "updated": "October 01, 2025", "url": "https://dl.dell.com/content/manual15305031-information-on-repairability-for-québec.pdf?language=en-us" }, { "book_id": "dell-pro_16plus_rig", "description": "The Reimaging Guide for Windows assists system administrators in installing Dell Technologies recommended software stack and settings, drivers, and applications, which are tested and validated on the computer.", "guid": "guid-c95723c9-8ae9-48f3-b7f4-108200c39fe6", "kind": "html_manual", "title": "Dell Pro 16 Plus PB16250 Re-imaging Guide for Windows", "updated": "March 26, 2025", "url": "https://www.dell.com/support/manuals/en-us/dell-pro-pb16250-laptop/dell-pro_16plus_rig/Installation-overview?guid=guid-c95723c9-8ae9-48f3-b7f4-108200c39fe6&lang=en-us" }, { "book_id": "dell-pro_16plus_pb16250_rig_combined", "description": "The Re-imaging Guide for Windows assists system administrators in installing Dell Technologies recommended software stack and settings, drivers, and applications, which are tested and validated on the computer.", "guid": "guid-c95723c9-8ae9-48f3-b7f4-108200c39fe6", "kind": "html_manual", "title": "Dell Pro 16 Plus PB16250 Re-imaging Guide for Windows", "updated": "March 26, 2025", "url": "https://www.dell.com/support/manuals/en-us/dell-pro-pb16250-laptop/dell-pro_16plus_pb16250_rig_combined/Installation-overview?guid=guid-c95723c9-8ae9-48f3-b7f4-108200c39fe6&lang=en-us" }, { "book_id": null, "description": "The statement of volatility lists the nonvolatile components that are present on the system board.", "guid": null, "kind": "pdf", "title": "Dell Pro 16 Plus PB16250 Statement of Volatility", "updated": "March 26, 2025", "url": "https://dl.dell.com/content/manual39058971-dell-pro-16-plus-pb16250-statement-of-volatility.pdf?language=en-us" } ], "lob": "Dell Pro Laptops", "locale": "en-us", "observed_at_ms": 1790154050872, "platform_code": "dellproplus16laptoppb16250", "product_code": "dell-pro-pb16250-laptop", "product_name": "Dell Pro 16 Plus PB16250", "source_type": "manuals", "support_product_code": "dell-pro-pb16250-laptop", "support_url": "https://www.dell.com/support/product-details/en-us/product/dell-pro-pb16250-laptop/resources/manuals", "tag_id": "1061691", "total": 13 } ``` ### Support search - Capability: `product-specifications/support_search` - Description: Search Dell's support product catalog (about 6,100 products for the US catalog) by name or model fragment: product name and the support product code that keys support_documents and manual_chapter. - Instructions: Turn a model number or product name (PB16250, XPS 13 9310, Latitude 5550) into a support product code such as dell-pro-pb16250-laptop. Zero matches is a legitimate empty result. - Cost: 5 credits per call - Capability file: [Support search](https://firecrawl.dev/alexandria/agents/providers/dell-com/product-specifications/support_search) Accepted options: - `limit` (number): limit Example: `25` - `locale` (string): Support locale; the catalog language and country follow from it. Pattern: ^[a-z]{2}-[a-z]{2}$. Example: `en-us` - `query` (string, required): Words that must all appear in the product name or support code (case-insensitive). Example: `` Response schema example: ```json { "catalog_size": 6102, "count": 1, "locale": "en-us", "observed_at_ms": 1790154040189, "products": [ { "product_name": "Dell Pro 16 Plus PB16250", "support_product_code": "dell-pro-pb16250-laptop", "support_url": "https://www.dell.com/support/product-details/en-us/product/dell-pro-pb16250-laptop/overview" } ], "query": "PB16250", "total_matches": 1, "url": "https://www.dell.com/support/productsmfe/en-us/api/catalog/autosuggest?language=en&country=us" } ``` ### Tech specs - Capability: `product-specifications/tech_specs` - Description: The exact configured technical specifications Dell publishes for one shop offer id (the 'Tech Specs' panel of the product page): every spec group (Processor, Operating System, Displays, Memory, Storage, Keyboard, Ports, Slots, Dimensions & Weight, Camera, Wireless, Battery, Warranty, ...) with its line values as stated. - Instructions: You have an offer_id from search_products (or a Dell product URL ending in /spd/{platform}/{offer_id}) and need the manufacturer's current specification for that exact SKU, e.g. keyboard layout or Thunderbolt/USB-C Power Delivery ports. An unknown offer id is not_found. - Cost: 5 credits per call - Capability file: [Tech specs](https://firecrawl.dev/alexandria/agents/providers/dell-com/product-specifications/tech_specs) Accepted options: - `locale` (string): Storefront the offer id belongs to. Pattern: ^[a-z]{2}-[a-z]{2}$. Example: `en-us` - `offer_id` (string, required): Shop offer id, e.g. pb16250_fixed_20 (lowercased before the request). Pattern: ^[A-Za-z0-9][A-Za-z0-9_.-]{1,79}$. Example: `` Response schema example: ```json { "count": 26, "locale": "en-us", "observed_at_ms": 1790154017614, "offer_id": "pb16250_fixed_20", "specs": [ { "group": "Processor", "note": null, "values": [ "Intel® Core™ Ultra 7 236V vPro® (8 Cores, up to 4.7 GHz, 40 TOPS NPU)" ] }, { "group": "Operating System", "note": null, "values": [ "Windows 11 Pro, Copilot+ PC" ] }, { "group": "Displays", "note": null, "values": [ "16 in FHD+ (1920x1200), IPS, Antiglare, Non Touch, 300 Nits, 60 Hz, 45% NTSC, FHD+IR Cam" ] }, { "group": "Memory", "note": "1 GB means 1 billion bytes and TB equals 1 trillion bytes; significant system memory may be used to support graphics, depending on system memory size and other factors.", "values": [ "16 GB LPDDR5x, up to 8533 MT/s (onboard)" ] }, { "group": "Storage", "note": null, "values": [ "256GB M.2 2230 SSD Gen4x4 TLC" ] }, { "group": "Operating System Languages", "note": null, "values": [ "English, French, Spanish, Brazilian Portuguese" ] }, { "group": "Microsoft Office", "note": null, "values": [ "Activate Your Microsoft 365 For A 30-Day Trial" ] }, { "group": "Software System Management", "note": null, "values": [ "Dell Additional Software - Dell Pro Laptop" ] }, { "group": "Bluetooth", "note": null, "values": [ "BE201 Bluetooth® 5.4" ] }, { "group": "WLAN Driver", "note": null, "values": [ "Intel® BE201 WLAN Driver" ] }, { "group": "Systems Management", "note": null, "values": [ "Intel® vPro® Enabled" ] }, { "group": "Energy Star", "note": null, "values": [ "ENERGY STAR Qualified" ] }, { "group": "Intel Connectivity Performance Suite", "note": null, "values": [ "Intel® Connectivity Performance Suite" ] }, { "group": "Systems Management", "note": null, "values": [ "SRV Drivers" ] }, { "group": "Chassis Options", "note": null, "values": [ "Tray-No WWAN (WLAN only)" ] }, { "group": "Brackets and Holder for SSD", "note": null, "values": [ "Bracket for M.2 PCIe 2230 SSD" ] }, { "group": "Base Warranty", "note": null, "values": [ "Basic Hardware Service with Mail-In" ] }, { "group": "Hardware Support Services Upgrades", "note": null, "values": [ "ProSupport with Onsite Service After Remote Diagnosis" ] }, { "group": "Keyboard", "note": null, "values": [ "English US backlit Copilot key keyboard with numeric keypad" ] }, { "group": "Ports", "note": null, "values": [ "2 Thunderbolt™ 4 (40 Gbps) with DisplayPort™ 2.1 Alt Mode/USB Type-C®/USB4/Power Delivery ports", "1 USB 3.2 Gen 1 Type-A port with PowerShare", "1 USB 3.2 Gen 1 Type-A port", "1 HDMI 2.1 port", "1 global headset jack", "1 RJ45 Ethernet port, 1GbE (only with Core™ Series and Core™ Ultra 200U Series CPUs)" ] }, { "group": "Slots", "note": null, "values": [ "1 microSD-card slot", "1 wedge-shaped lock slot", "1 nano-SIM card slot (optional)", "1 Smart card reader slot (optional)" ] }, { "group": "Dimensions & Weight", "note": null, "values": [ "Height (front): 0.78 in. (19.85 mm)", "Height (rear): 0.81 in. (20.55 mm)", "Height (maximum): 0.84 in. (21.35 mm)", "Width: 14.09 in. (358.00 mm)", "Depth: 9.89 in. (251.40 mm)", "Starting weight (minimum): 4.06 lb (1.84 kg)" ] }, { "group": "Camera", "note": null, "values": [ "FHD RGB HDR + IR Camera, 1080p at 30 fps, Presence Detection, TNR, Camera Shutter, Microphone" ] }, { "group": "Wireless", "note": "Wi-Fi 7 certified products will roll out in accordance with the Wi-Fi Alliance certification schedule throughout 2024. WiFi 7 requires the latest Wi-Fi Alliance certification, Windows HLK certified device driver, hardware update, supported Windows OS version and compatible router. Wi-Fi 7/ 6E connectivity (6 GHz) with Windows 11 is limited and will leverage prior generation of Wi-Fi 6E/ Wi-Fi 6 speeds until drivers are available and hardware adoption increases. Ubuntu OS will not support Wi-Fi 7 and will operate on WiFi 6E/6 speeds when configured for WiFi 7. Router requires a separate purchase. Wi-Fi 7/ 6E (6 GHz) connectivity is only available in select locations. Check availability with your service provider. The Bluetooth wireless card version may vary depending on the operating system that is installed on your computer.", "values": [ "Intel® Wi-Fi 7 BE201, 2x2, 802.11be, Bluetooth® 5.4 wireless card" ] }, { "group": "Battery", "note": null, "values": [ "3-cell, 55 Wh, ExpressCharge™ Capable, ExpressCharge™ Boost Capable" ] }, { "group": "Palmrest", "note": null, "values": [ "No Security, No Smart Card Reader, No RJ-45" ] } ], "url": "https://www.dell.com/shopapi/unifiedpd/techspecs/en-us/pb16250_fixed_20" } ```